Likes and dislikes I liked that everything was easy, calling ahead of time , having everything ready by the time I got there. DISLIKED that after I did inspection , I found one of door hindges broken side wall bent and couldnt exchange it, cause they said that was the only one they had, it was more like what they were wanting to push out first

Out of the blue rate increase I checked with multiple storage container suppliers and opted to go with you because you were "slightly cheaper" than most other options. Now, out of the blue you are raising the prices which defeats the purpose of me choosing you. I honestly would not raise rates on existing rentals until it hit the year mark (12 months), then make an adjustment. But what do I know. I own rental properties and have not raised rates on any of my tenants because I enjoy having "long term" rental income and less turnover. ***UPDATE*** Mike reached out to me about my issue with the price increase and he understood and corrected the issue for me. He made it right which I really appreciate. I have in turn adjusted my star rating to reflect.

Tammy was extremely helpful always his… Tammy was extremely helpful always his thanks for the assistance

Great people to deal with Great people to deal with, trucking company did not feel safe bring a container to our property, they had to go up a big hill with a steep turn and was afraid to get stuck, they refunded my money 100%. I don't like playing games when there's a problem and these people are on point. Thank you. We will be buying a container for our Medina location and we will be in contact when that time comes

Container replacement Excellent support from company staff in replacement of container with multiple water leaks. Replacement container is leak free.