Rats ruined everything So I have been using this company for many years through many moves, and have never previously had an issue. However this last time I rented with them my family went to move things and found the entire unit invested with rats. There was nothing that could be touched without gloves. Everything was soaked in urine, blood, and covered in layers of rate poop. Years of sentimental items all destroyed. Of the 12 or so boxes stored there only one in the very top corner was salvageable. Electronics were fried by the urine. Childhood stuffed animals covered in blood that I certainly hope was from the rats. It was a biohazard disaster. On top of this, the netting that was above the unit to supposedly prevent things from getting in the unit had what appeared to be men's belongs stashed up there as if a homeless person had been sleeping above it. I am heartbroken and angry and can't believe I have lost a lifetime of memories to the grifters who have been steadily raising my rates for nearly a year while my items got destroyed on their watch. I wish so desperately we had thought to take pictures but we were all so distraught by the sight and pure ammonia smell that we didn't think to. We just wanted to get out of that disgusting place ASAP. NEVER rent from them if you don't enjoy trying to clean blood and caked poop off your valuables.

I walked in a couple minutes before closing great staff I walked in a couple minutes before closing and Erica Rodriguez was polite and welcomed me and showed me a couple spaces even it was closing time.She could have said sorry we are closed but she took the time to show us. She greeted me with a smile. She is very respectful and kind. She helped us out and showed us around. She was able to answer all of our questions. I would recommend trusting Safeguard Self Storage on 800 west Flager st Miami FL It is very clean and they she really take there time to help you Erica Rodriguez deserves more than 5 stars.

Jackie is just amazing!! Jackie is just amazing!!! She makes everything so easy. I would recommend Safeguard Storage hands down to anyone!! This is our second time renting from them and the second time was just as good as the first time. Thank you Jackie! Coffee is on the way :)

Excellent staff and very helpful Excellent staff and very helpful. Thank you Luby!! 😊

I would like to thank Star for her… I would like to thank Star for her great customer service and outgoing personality! You definitely don’t meet anyone like her everyday great experience!