Travis Busen
GBStay away! Stay away! They broker out your move to the lowest bidder and as soon as you get passed off they do not handle the move in anyway, you are on your own. They got me by quoting me very low. I had them double check my items. I provided up to date pictures and listed virtually everything that had to be moved. I got a quote for $4,200. When the movers actually showed up my actual move cost was $10,040! I could not get an itemized explanation of where the gap was and was totally screwed. The moving company was Platinum Moving Services and they were even worse than Top Moving Solutions. Terrible communication, unclear payment terms. The whole operation felt incredibly shady. I've moved 6 times including an international move. This was hands down the most frustrating experience. I legitimately thought I was getting scammed because there is no way a legit business could operate this way and stay in business!
Charles Thompson
GBI was blown away by the customer service provided by Moving Solutions. I was blown away by the customer service provided by Moving Solutions. They were courteous, helpful, and very understanding of my moving needs even when I was losing my mind with the stresses that come from uprooting your life and moving it 2000 miles!
S
GBIncredibly unprofessional Incredibly unprofessional. This is the worst moving company I have ever had the displeasure of using. First, the sales agent quoted 1 same-day pick up and delivery only to find out later that it would be next day, evening. While frustrated, I waited until the next day, when I was told it would be another 24 hours. Now lacking my medication and necessary supplies, I was in a panic. I waited the additional 24 hours ONLY to find they were delayed yet ANOTHER 24 hours. The experience was a nightmare. The agent misrepresented the delivery and pick up. And worst of all, after they finally arrived 4 days later than planned, they "misplaced" several items including an expensive bar cart. A legal suit is in motion. Do not use them.
Jackson
GBA Job Well Done Thank You, Top Moving Solutions, for a job well done. Every part of their service. from packing to transportation, was excellent. It was the smoothest move I've ever had.
Jonathan Gee
GBI found this company had decent reviews… I found this company had decent reviews so I booked a move that was about 750 miles. The movers showed up on time to pick up my items but they claim the square footage was massively underestimated and said that for the amount of furniture I had, they would have to charge almost 2x what I was quoted. I ended up getting rid of some items rather than paying the higher charge which was extremely frustrating. Then, the movers did not show up to my new apartment on the scheduled day. I figured there would maybe be a few days to wait for the delivery. It is now a full week after the delivery date, no one has reached out with any updates. When I called to ask, I was told it will probably be another week. These are the sort of issues I was hoping to avoid by using a reputable moving company. I would stay away from this service, this has been a huge hassle.