My complete honest experience with Mr … My complete honest experience with Mr Aberthon was this: I never purchased an unlocked phone before and wasn't really sure about what I should look for and whom to trust. I stumbled upon Mr. A and while I was teetering on the fence about purchasing the Galaxy s3, I saw their trusted guarantee and felt comfortable and relieved by it. Long story short, the phone I got ended up not working out for me, however Mr. A was nothing short of courteous, responsive, and willing to help, until my final decision was to just return the phone. They gave me my full refund without giving me a hard time or anything of that nature. I highly recommend them!

Helpful Customer Service Mr. Aberthon has a really friendly customer service, and a easy to use website, they also offer lots of information on their devices.

Sonim XP5700 was brand new and GSM unlocked Sonim XP5700 was brand new and GSM unlocked as advertised. Indestructible rugged phone with excellent connectivity on t-mo and wi-fi. You can also add apps (like email and maps) over ADB. Shipping was super fast. I ordered on a Thursday and received the following Monday via USPS Fist Class (free shipping). Their customer service emails were routed to my gmail spam box, be sure to check for their order and shipping confirmations. Very happy with the phone and the service from Mr. Aberthon.

Item was not new-in-box, received with cable missing Got my hotspot in a generic white box. Perhaps the only element of the original packaging was the plastic sheet on the hotspot screen. The additional cable for charging an external phone, listed in the manual as an included item, is absent. Order had to be placed twice because vendor would not accept any of my credit cards directly - seems paypal is really the only option. Checkout took 45 minutes by the time I added another card to paypal. Free shipping was worth what I paid for it - over a week elapsed between CT and DE.

Omg very impressed Omg very impressed! I ordered a few things and everything was perfect! When I called with a question they were very kind and helpful! Would definitely recommend!