Don't look anywhere else Buying a mobile hotspot is just a minefield, with some stores providing no information at all, but Mr Aberthon is just so different. All the information about the products is here, and there's a bit of humor thrown in as well! I chose my product and it arrived really quickly. I can't recommend them highly enough. I'll be back to them when I'm renewing my smartphone!

Item was not new-in-box, received with cable missing Got my hotspot in a generic white box. Perhaps the only element of the original packaging was the plastic sheet on the hotspot screen. The additional cable for charging an external phone, listed in the manual as an included item, is absent. Order had to be placed twice because vendor would not accept any of my credit cards directly - seems paypal is really the only option. Checkout took 45 minutes by the time I added another card to paypal. Free shipping was worth what I paid for it - over a week elapsed between CT and DE.

Bought two rugby phones. One was mint condition, the other had a scratch, and when I pointed it out to them, they responded quickly and gave me options - keep at discount, return for refund or exchange. I took the discount, which made the already good deal even better. Phones work perfectly, and the scratch would likely have happened sooner or later anyway. Even though the experience wasn't 100%, I refuse to reduce the rating, because of the excellent customer service. Hiccups happen.

Returns Never heard of this company. Took a chance purchased a phone arrived did not work correctly returned phone.was credited back on my charge immediately received two emails making sure credit was received. Would use them any time reliable

Mobile Hot Spot Had been quoted close to $40 higher by a local for same ATT Hot Spot. Ordered up from Mr Aberthon,(I did research them before ordering) it came, they answered one additional question I sent via email, all good, up and running. I so wish they had additional items. I would purchase from them again.