Esther Khang
GBGreat communication! I have no complaints whatsoever regarding your service. You have been incredibly helpful, attentive, efficient and responsive at every turn. I was given a key point of contact and had direct access to send and receive messages with this operator (Adam) via the freightos platform. Communication with Adam was excellent. This was very reassuring. There were some customs delays which required updated documents for the customs agent and lots of contact with the shipper. This was organised very well. Responses were quick and efficient and personal. I so appreciate all your help and support and your efficient responses. Thank you Unicargo!
Beatriz Bernal
ESsimply the best forwarder I have been working with Unicargo for a few years now and they are simply the best forwarder out there. Their internal process are very efficient and their international partners are always good so my experience as client is always smooth. Recommended!
Alex Vasiliu
GBGreat for new and old Amazon sellers and can take constructive feedback This is a revision of a previous review. As a new Amazon seller and my first time importing goods into the United States, I enjoyed my experience shipping with Unicargo. Specifically, I very much enjoyed the hassle-free nature of their services. Shipping quotes were always created quickly, emails are replied to in a timely manner, and communication along each step of the process improved gradually, with serious communication improvements near the end of the process. My goods were picked up very quickly, and the import process into the United States was a breeze. In fact, I never touched any paperwork whatsoever! (This varies by product.) Not to mention, the staff is very professional and will attend to your every need. If it sounds like I am not impressed by Unicargo's services, trust me, I am. There is only one significant reason that I deducted a star, and that is due to the difficult and expensive nature of their warehousing and storage solutions. Specifically, I was unimpressed by the pricing structure, especially the minimum quantity fees, and I was also disappointed with the lack of communication in regards to how much I'd be charged. Due to this, I will not be using their warehousing service again. Overall, I highly recommend you give Unicargo a shot. If you're a midsize business, I'm sure that the warehousing may work for you; it just didn't work for me. In addition, I'd be more than happy to add a star depending on my next experiences shipping with Unicargo. So far, I can only appreciate how much they're working to improve their service and my experience. I look forward to working with Unicargo again in the near future.
s c
CAGreat service I have done a few international shipping transactions with Unicargo from China to the USA and Canada. They have always provided a competitive price, professional customer service, and on-time updates. The whole process has been very smooth and hassle-free.
Rotem
ILMy Feedback The people are very helpful, professional and help with everything needed. The prices are good.