Most frustrating company ever Most frustrating company ever. Oh sure booking was easy, getting in contact with them again is almost impossible. I spent 3 days trying to get in contact with them to change a person who will be picking up the car. First day on hold for 2 hours and gave up, second day on hold for 4 hours, third day well it's been an hour already and still nothing.

Easy process from pickup to pickup…… -

I have shipped all my cars from Arizona… I have shipped all my cars from Arizona to Hawaii and from Hawaii to Texas and back to Hawaii! Amazing Customer service! I will always use this company!

Easy drop-off experience Easy drop-off experience, easy destination delivery. Communication in the middle was a little sparse.

Great experience, just late arrival Great price, very available staff, very clear instructions. Based on the reviews I've read, it looks like they've made great improvements in these areas. Our car arrived 16 days later than estimated (due Jan 15, arrived Jan 31), and there was no way to get updates or live-time tracking until it got to port. We weren't in a rush to get the car, so no problem for us, but that was the only issue.