Mike Shipley
USAwful Awful - gave me a guaranteed pick up date via UShip (which means pre payment) spoke to them - they told me Tuesday eve or wed am pick up. A week and a bit later I called to check when car was arriving they said they hadn't picked it up and weren't able to. Car is costing me daily to store without me even knowing it. Told me they'd call me back yesterday - didn't and aren't replying to emails now.
KC
USDefinitely Recommend This was my first time ever shipping my car & I will definitely be using this company again! I shipped from Houston, TX to Los Angeles, CA and it wasn't supposed to take at least 5 days, my car made it there safe and sound in TWO DAYS!! I couldn't believe it! The shipper was so kind and kept great communication, I was able to ship my car with stuff packed in the trunk and on the back seat floors and everything was perfect. No additional miles were placed on my car either. It was a superb experience and I DEFINITELY RECOMMEND ULTRA AUTO TRANSPORT! Customer service was great from beginning to end, each person I dealt with was nice and patient. I really think this company is great!
Dk W
USSuper positive experience !!!! Calmed my fears and provided excellent service in every way !! Delivered car 1 1/2 days early !!! Super nice drivers who update you. Great people on the phone as well...Super highly recommend these very very nice and professional folks from Ultraautotransport ! Thanks everyone
John
USSmooth process and car delivered in timeline promised The vehicle actually arrived 2 days early but we did not know that until that day arrived. As a result we couldn't coordinate taking delivery (it had to be driven down from LA to San Diego IIRC) so we had to wait until the actual expected date. Not a major issue, some advance notice would have been nice. But overall good experience, the vehicle was intact and unharmed.
Bethany
USQuick, easy, affordable Customer service stayed on phone with me to thoroughly answer all my questions, they were great! Trucking company was on time and also easy to work with. I have already recommended ultra to family and friends who are moving. My sister will be using them for her upcoming move!