Aaron Smith
GBGood Review Place seems really secure. Temp controlled systems seems properly maintained. Property seems well maintained. Staff seems professional. You would think that this is something that should come standard when you purchase a temperature controlled unit for your extras. From what I have heard from friends and family, this is not the case for other storage facilities. Good Job.
Tenant over 5 years
GBGood Place, Good People Pros: Typical outdoor storage unit. No leaks. Secured access. Low cost for location and size Cons: Unlit inside, hard to see at night in the unit, but the lot is well lit Dust can travel from one unit to another Unit not completely sealed from one to another, 4" gap between walls and ceiling
Kaitlin O'Neil
GBGreat Service I went with Westlake Self-Storage because it was close to our home and easy to access our items in storage. I knew I had made the right choice when I went in to inquire about a unit. I was met with great customer service and have been extremely happy with our experience over the last 2 years. The staff goes out of their way to make sure that their customers are well taken care of and notified of upcoming fees due in order to ensure payments aren't missed. I would recommend them to anyone in the area who is in search of a storage facility.
Jacqueline Green
GBYou Get What You Pay For.... Westlake was suggested by a friend. Even though the rental fee is more expensive than I'd planned on spending, I felt comfortable with the location and the maintenance. The young man who assisted me was very courteous and knowledgable. He explained payment dates and prices of the units. After explaining what items I would be storing, we zipped over to the unit to see the size he thought I would need. He was right.
Susan Benally
GBThey send out too many reminders of upcoming payments. They mail a bill. This is enough. In addition to that they start calling and emailing before the bill is due. This annoys and angers me. They annoy, and anger me by calling, and emailing me to remind me to pay bill after already sending a bill. I know when the bill is due and always pay it. I can't pay it early. I am on fixed income and have to wait until my checks are deposited. Enough is enough. Stop doing so many reminders to waste my time and annoy me. That harassment should be reserved for people who don't pay their bill. I am a longtime customer!