You Get What You Pay For.... Westlake was suggested by a friend. Even though the rental fee is more expensive than I'd planned on spending, I felt comfortable with the location and the maintenance. The young man who assisted me was very courteous and knowledgable. He explained payment dates and prices of the units. After explaining what items I would be storing, we zipped over to the unit to see the size he thought I would need. He was right.

Westlake Storage Security and price are great and management will work with you without any hassles to upgrade your unit. Units are always clean and well lit.

They send out too many reminders of upcoming payments. They mail a bill. This is enough. In addition to that they start calling and emailing before the bill is due. This annoys and angers me. They annoy, and anger me by calling, and emailing me to remind me to pay bill after already sending a bill. I know when the bill is due and always pay it. I can't pay it early. I am on fixed income and have to wait until my checks are deposited. Enough is enough. Stop doing so many reminders to waste my time and annoy me. That harassment should be reserved for people who don't pay their bill. I am a longtime customer!

Good Service. Good service and very nice people.

A reminder email will suffice Everything is fine I just do not need all the calls to remind me my bill is due, especially since you also send one in the mail. A simple email will save a lot of time and paper.