Kristina
GBTime lost, money spent The movers were willing to modify the plan when my life situation changed between scheduling the completing the move. However, due to the additional time required to complete the task, I strongly suggested the movers take a lunch break - they declined. When we had to make a second trip, they took at least 20 minutes longer than I did to return to the same location. I was asked to pay for the entire time in spite of this rather obvious delay. Additionally, as they were tired and hungry, the efficiency of the process significantly dropped toward the end, adding additional time and expense for me to the event.
CTr Swan
GBHorrible experience BLACK TIE MOVING Huntsville AL Horrible experience. Incompetent and incomplete move. Damaged furniture, destroyed new home carpet, destroyed previous home carpet, missing Ipad Pro (a police report was filed)...the list goes on and on. ZERO contact from Black Tie Moving regarding reimbursement of this nightmare move in Huntsville AL. I have doz. of photos supporting the nightmare as well as neighbors comments supporting the trash trail left in front of my home by Black Tie Moving . Look elsewhere if you want a safe, trustworthy and professional move in Huntsville AL.
Customer
GBMoving experience was average at best Moving experience was average at best. Refrigerator stopped working after the move and the moving company dragged their feet towards finding any acceptable solution to he broken fridge. Workers seems a bit lax in their efforts. Literally took all day to move a limited amount of furniture even after all boxes were prepared and placed in front of house. I ended up having to rent a Uhaul afterwards because they didn’t finish the job like they said they would. Basically ended up costing me more money than necessary. Also had one of the movers show up, then leave shortly after arriving with no explanation. No back up provided. I ended up having to help the movers a lot more than your average help here and there. And I was paying them. The whole operation just seems quite unprofessional at their basic core. Gave them 3 stars instead of 2 just because they did work with me to reduce the cost of moving due to the limited crew. But then again, it took longer to move as well. Overall I would give them a C for a grade.
Dan Ehlinger
GBI was nervous moving from Dallas to San… I was nervous moving from Dallas to San Antonio. Black Tie sent out a “2 Brother Duo” who were amazing courteous, safe with my furnishings and art etc. they were extremely professional/great manners and never complained. The next day I called their boss and thanked him for such superior service with a smile. Thank you again
Cynthia Holloway
GBVery polite & eager to help in any way Very polite & eager to help in any way. Did good job of wrapping & protecting furniture. Moved slow & did not bump walls or door facing. They worked good together. I would recommend them to anyone that needs anything moved. I used them 3 yrs ago when I moved from Carrollton area to my current residence in Oak Point.