Carol Anne Burtchaell
GBFor both packing and the move… For both packing and the move everything went extremely well The crew arrived on time, were courteous and worked very efficiently. For the move itself the movers did their job and were very helpful and patient. Moved a rug 3 times, once after there was furniture on it. Cleaned out all packing material at completion. I have another move coming up in the next few months Intend to use Black Tie and will request the same crew
Andy
GBGood but not great They didn't break or lose anything. But, when the guy came to look at our stuff and decide what size truck they needed, the refrigerator was supposed to go. By the time the move happened, the refrigerator was staying, BUT the truck still got completely full, and I had to drive with a lot of stuff in my car. Also, the movers tried to lock up the truck and drive away before they had everything.
John M
GBPerfect I have moved around a lot and can honestly say this has been the best local move experience that I have had in the past 30 years. The movers actually showed up earlier than expected but gave good notification of that. The earlier start time was to my benefit too. Overall, every contact point, from sales to labor, was great! I can't recommend Black Tie more - everything was perfect!
Cynthia Holloway
GBVery polite & eager to help in any way Very polite & eager to help in any way. Did good job of wrapping & protecting furniture. Moved slow & did not bump walls or door facing. They worked good together. I would recommend them to anyone that needs anything moved. I used them 3 yrs ago when I moved from Carrollton area to my current residence in Oak Point.
Do not use this company
GBDo NOT use this company My new home and my personal item were damaged. The moving team (2 men) was unprofessional. They spent time using their cell phones, they moved slowly at the second location, they left behind pieces that they took off of disassembled furniture and required me to bring/ keep up with other small pieces of disassembled furniture. Not to mention they argued with me about damages that I noticed instantly and told me that there was no way that he caused it.