Time lost, money spent The movers were willing to modify the plan when my life situation changed between scheduling the completing the move. However, due to the additional time required to complete the task, I strongly suggested the movers take a lunch break - they declined. When we had to make a second trip, they took at least 20 minutes longer than I did to return to the same location. I was asked to pay for the entire time in spite of this rather obvious delay. Additionally, as they were tired and hungry, the efficiency of the process significantly dropped toward the end, adding additional time and expense for me to the event.

I requested the packing service for Black Tie… I requested the service for Black Tie to both pack and move me. Man, you talk about taking their time! Three of them accomplished what I could have by myself during the packing portion. They were late for arrival. My 5 gallon Sparklets water container filled with coins didn't make the journey. Moving 5 miles from Lovers Lane to Turtle Creek took 9 hours. I was so exhausted at watching them lethargically mope around that I couldn't protest at the end. I was just glad to have that experience behind me. I realize this experience has much more to do with the moving employees as compared to the owner of the company, but it reflects poorly on the owner when a client such as me has a miserable experience.

Very polite & eager to help in any way Very polite & eager to help in any way. Did good job of wrapping & protecting furniture. Moved slow & did not bump walls or door facing. They worked good together. I would recommend them to anyone that needs anything moved. I used them 3 yrs ago when I moved from Carrollton area to my current residence in Oak Point.

Hard workers, careful moving. Hard workers, careful moving. Finished within 15 minutes of the quoted time. Did bump walls a couple of times, but no serious damage. We did have some issues getting the couch into the house, but fortunately a friend who works in a warehouse was helping me. He was able to how them how removing the doors adds some extra space, and the right angle to carry the couch at to minimize its width. Obviously not their fault for the sizing of the door, and I hope they remember that trick for the next job. Truck did scrape up my driveway when they left.

Only 1 of the 3 movers sent to help… Only 1 of the 3 movers sent to help where any good they damaged my things and 1 of them when confronted about it argued that he was not damaging the items on purpose but it was of the surrounding area that they had to come into. Another damaged a new item of mine and didn't say anything just hid the damage and I didn't notice until after they left. They take forever (3-4 days) to respond to claims all and all if you live in any of the surrounding areas of Dallas try to find another company to move you this one is not the best in my opinion.