My experience with Black Tie Moving was… My experience with Black Tie Moving was amazing! I have a one bedroom apartment and had everything packed when they arrived. The team took extra caution with my fragile items. They were able to pack, drive to my new apartment and unload everything in under 2 hours! The price was reasonable, a lot cheaper than some other companies. I will definitely recommend them to others and I plan to be a customer again in the future.

Good but not great They didn't break or lose anything. But, when the guy came to look at our stuff and decide what size truck they needed, the refrigerator was supposed to go. By the time the move happened, the refrigerator was staying, BUT the truck still got completely full, and I had to drive with a lot of stuff in my car. Also, the movers tried to lock up the truck and drive away before they had everything.

Time lost, money spent The movers were willing to modify the plan when my life situation changed between scheduling the completing the move. However, due to the additional time required to complete the task, I strongly suggested the movers take a lunch break - they declined. When we had to make a second trip, they took at least 20 minutes longer than I did to return to the same location. I was asked to pay for the entire time in spite of this rather obvious delay. Additionally, as they were tired and hungry, the efficiency of the process significantly dropped toward the end, adding additional time and expense for me to the event.

A full year after my move you continue… A full year after my move you continue to as for my review yet you were made aware of my displeasure with your services. Your crew showed up understaffed and without proper equipment. One worker hid in the backyard talking on his cell ohone and smoking. Your lead worked admitted one crew member was brand new to the job and would not be back. He was only capable of folding blankets (when he was not on his phone and smoking). The love took two hours longer than planned because your crew included only two workers plus the aforementioned new “worker”. Not having the long handled hand truck your crew admitted they’d left behind meant they had to take all the drawers from my furniture and spilled the contents of my dresser all over the stairwell. I could say more but surely you get the point. These issues were discussed with you by ohone shortly after the move. It is unwise that you continued to ask for my review. After the tenth email I decided to proceed with a review.

Only 1 of the 3 movers sent to help… Only 1 of the 3 movers sent to help where any good they damaged my things and 1 of them when confronted about it argued that he was not damaging the items on purpose but it was of the surrounding area that they had to come into. Another damaged a new item of mine and didn't say anything just hid the damage and I didn't notice until after they left. They take forever (3-4 days) to respond to claims all and all if you live in any of the surrounding areas of Dallas try to find another company to move you this one is not the best in my opinion.