customer
GBOnly 1 of the 3 movers sent to help… Only 1 of the 3 movers sent to help where any good they damaged my things and 1 of them when confronted about it argued that he was not damaging the items on purpose but it was of the surrounding area that they had to come into. Another damaged a new item of mine and didn't say anything just hid the damage and I didn't notice until after they left. They take forever (3-4 days) to respond to claims all and all if you live in any of the surrounding areas of Dallas try to find another company to move you this one is not the best in my opinion.
Carol Anne Burtchaell
GBFor both packing and the move… For both packing and the move everything went extremely well The crew arrived on time, were courteous and worked very efficiently. For the move itself the movers did their job and were very helpful and patient. Moved a rug 3 times, once after there was furniture on it. Cleaned out all packing material at completion. I have another move coming up in the next few months Intend to use Black Tie and will request the same crew
Samantha
GBHard workers, careful moving. Hard workers, careful moving. Finished within 15 minutes of the quoted time. Did bump walls a couple of times, but no serious damage. We did have some issues getting the couch into the house, but fortunately a friend who works in a warehouse was helping me. He was able to how them how removing the doors adds some extra space, and the right angle to carry the couch at to minimize its width. Obviously not their fault for the sizing of the door, and I hope they remember that trick for the next job. Truck did scrape up my driveway when they left.
Dan Ehlinger
GBI was nervous moving from Dallas to San… I was nervous moving from Dallas to San Antonio. Black Tie sent out a “2 Brother Duo” who were amazing courteous, safe with my furnishings and art etc. they were extremely professional/great manners and never complained. The next day I called their boss and thanked him for such superior service with a smile. Thank you again
CTr Swan
GBHorrible experience BLACK TIE MOVING Huntsville AL Horrible experience. Incompetent and incomplete move. Damaged furniture, destroyed new home carpet, destroyed previous home carpet, missing Ipad Pro (a police report was filed)...the list goes on and on. ZERO contact from Black Tie Moving regarding reimbursement of this nightmare move in Huntsville AL. I have doz. of photos supporting the nightmare as well as neighbors comments supporting the trash trail left in front of my home by Black Tie Moving . Look elsewhere if you want a safe, trustworthy and professional move in Huntsville AL.