Phyllis Sneed
GBSorry to say, Great Disappointment Sorry to say, but I'm very disappointed with Black Tie Movers.. has been 30 out since I've move and just realized my jewelry box is not in my house.. Had a lot of boxes that I'm still going thru and notice my jewelry box is gone..the mover stop somewhere to eat lunch. That's what they told me, when they finally showed up an hour later... so they went thru my belonging.
customer
GBOnly 1 of the 3 movers sent to help… Only 1 of the 3 movers sent to help where any good they damaged my things and 1 of them when confronted about it argued that he was not damaging the items on purpose but it was of the surrounding area that they had to come into. Another damaged a new item of mine and didn't say anything just hid the damage and I didn't notice until after they left. They take forever (3-4 days) to respond to claims all and all if you live in any of the surrounding areas of Dallas try to find another company to move you this one is not the best in my opinion.
Demetra
GBI have used Black Tie several times and… I have used Black Tie several times and I absolutely love the service I received. They were very thorough and they wrapped everything very well so that nothing would break or scratch. They were extremely efficient and got the job done expeditiously. Overall I really enjoyed the services that I received and I would highly recommend Black Tie.
Carol Anne Burtchaell
GBFor both packing and the move… For both packing and the move everything went extremely well The crew arrived on time, were courteous and worked very efficiently. For the move itself the movers did their job and were very helpful and patient. Moved a rug 3 times, once after there was furniture on it. Cleaned out all packing material at completion. I have another move coming up in the next few months Intend to use Black Tie and will request the same crew
Andy
GBGood but not great They didn't break or lose anything. But, when the guy came to look at our stuff and decide what size truck they needed, the refrigerator was supposed to go. By the time the move happened, the refrigerator was staying, BUT the truck still got completely full, and I had to drive with a lot of stuff in my car. Also, the movers tried to lock up the truck and drive away before they had everything.