A full year after my move you continue… A full year after my move you continue to as for my review yet you were made aware of my displeasure with your services. Your crew showed up understaffed and without proper equipment. One worker hid in the backyard talking on his cell ohone and smoking. Your lead worked admitted one crew member was brand new to the job and would not be back. He was only capable of folding blankets (when he was not on his phone and smoking). The love took two hours longer than planned because your crew included only two workers plus the aforementioned new “worker”. Not having the long handled hand truck your crew admitted they’d left behind meant they had to take all the drawers from my furniture and spilled the contents of my dresser all over the stairwell. I could say more but surely you get the point. These issues were discussed with you by ohone shortly after the move. It is unwise that you continued to ask for my review. After the tenth email I decided to proceed with a review.

I have used Black Tie several times and… I have used Black Tie several times and I absolutely love the service I received. They were very thorough and they wrapped everything very well so that nothing would break or scratch. They were extremely efficient and got the job done expeditiously. Overall I really enjoyed the services that I received and I would highly recommend Black Tie.

I requested the packing service for Black Tie… I requested the service for Black Tie to both pack and move me. Man, you talk about taking their time! Three of them accomplished what I could have by myself during the packing portion. They were late for arrival. My 5 gallon Sparklets water container filled with coins didn't make the journey. Moving 5 miles from Lovers Lane to Turtle Creek took 9 hours. I was so exhausted at watching them lethargically mope around that I couldn't protest at the end. I was just glad to have that experience behind me. I realize this experience has much more to do with the moving employees as compared to the owner of the company, but it reflects poorly on the owner when a client such as me has a miserable experience.

Hard workers, careful moving. Hard workers, careful moving. Finished within 15 minutes of the quoted time. Did bump walls a couple of times, but no serious damage. We did have some issues getting the couch into the house, but fortunately a friend who works in a warehouse was helping me. He was able to how them how removing the doors adds some extra space, and the right angle to carry the couch at to minimize its width. Obviously not their fault for the sizing of the door, and I hope they remember that trick for the next job. Truck did scrape up my driveway when they left.

Movers were 2 hours late which caused… Movers were 2 hours late which caused us not to be able to close on our house and left us homeless for 3 days. They did come out and move the contents into our house for free once we got the keys but they should have since it was their fault in the first place. The guys who moved our stuff were very professional and took good care of our items.