Do not use this company
GBDo NOT use this company My new home and my personal item were damaged. The moving team (2 men) was unprofessional. They spent time using their cell phones, they moved slowly at the second location, they left behind pieces that they took off of disassembled furniture and required me to bring/ keep up with other small pieces of disassembled furniture. Not to mention they argued with me about damages that I noticed instantly and told me that there was no way that he caused it.
Cynthia Holloway
GBVery polite & eager to help in any way Very polite & eager to help in any way. Did good job of wrapping & protecting furniture. Moved slow & did not bump walls or door facing. They worked good together. I would recommend them to anyone that needs anything moved. I used them 3 yrs ago when I moved from Carrollton area to my current residence in Oak Point.
Dan Ehlinger
GBI was nervous moving from Dallas to San… I was nervous moving from Dallas to San Antonio. Black Tie sent out a “2 Brother Duo” who were amazing courteous, safe with my furnishings and art etc. they were extremely professional/great manners and never complained. The next day I called their boss and thanked him for such superior service with a smile. Thank you again
Customer
GBMoving experience was average at best Moving experience was average at best. Refrigerator stopped working after the move and the moving company dragged their feet towards finding any acceptable solution to he broken fridge. Workers seems a bit lax in their efforts. Literally took all day to move a limited amount of furniture even after all boxes were prepared and placed in front of house. I ended up having to rent a Uhaul afterwards because they didn’t finish the job like they said they would. Basically ended up costing me more money than necessary. Also had one of the movers show up, then leave shortly after arriving with no explanation. No back up provided. I ended up having to help the movers a lot more than your average help here and there. And I was paying them. The whole operation just seems quite unprofessional at their basic core. Gave them 3 stars instead of 2 just because they did work with me to reduce the cost of moving due to the limited crew. But then again, it took longer to move as well. Overall I would give them a C for a grade.
Carol Anne Burtchaell
GBFor both packing and the move… For both packing and the move everything went extremely well The crew arrived on time, were courteous and worked very efficiently. For the move itself the movers did their job and were very helpful and patient. Moved a rug 3 times, once after there was furniture on it. Cleaned out all packing material at completion. I have another move coming up in the next few months Intend to use Black Tie and will request the same crew