Jeff Mitchell
GBMovers were 2 hours late which caused… Movers were 2 hours late which caused us not to be able to close on our house and left us homeless for 3 days. They did come out and move the contents into our house for free once we got the keys but they should have since it was their fault in the first place. The guys who moved our stuff were very professional and took good care of our items.
Debra
GBThese guys are so professional These guys are so professional. Kudos to Anthony, Myron, Tim and Lionel. They worked quickly and efficiently with no dawdling. And, so friendly and cordial. I loved how they all worked together so seamlessly as a team. SO nice and helpful to each other. Thank you guys for your professionalism and efficiency. This was a breeze due to your help. I will definitely use Black Tie Moving Services again and heartily recommend them to others. Dee
Renata
GBReally great experience! Really great experience! First time hiring a moving company, and they made it so easy. I packed a bit, but they probably did 70% of the packing. It was amazing not having to worry about every little thing. Nothing broke, nothing stolen, nothing damaged in the slightest - even some really delicate furniture I have.
Samantha
GBHard workers, careful moving. Hard workers, careful moving. Finished within 15 minutes of the quoted time. Did bump walls a couple of times, but no serious damage. We did have some issues getting the couch into the house, but fortunately a friend who works in a warehouse was helping me. He was able to how them how removing the doors adds some extra space, and the right angle to carry the couch at to minimize its width. Obviously not their fault for the sizing of the door, and I hope they remember that trick for the next job. Truck did scrape up my driveway when they left.
Peggy
GBA full year after my move you continue… A full year after my move you continue to as for my review yet you were made aware of my displeasure with your services. Your crew showed up understaffed and without proper equipment. One worker hid in the backyard talking on his cell ohone and smoking. Your lead worked admitted one crew member was brand new to the job and would not be back. He was only capable of folding blankets (when he was not on his phone and smoking). The love took two hours longer than planned because your crew included only two workers plus the aforementioned new “worker”. Not having the long handled hand truck your crew admitted they’d left behind meant they had to take all the drawers from my furniture and spilled the contents of my dresser all over the stairwell. I could say more but surely you get the point. These issues were discussed with you by ohone shortly after the move. It is unwise that you continued to ask for my review. After the tenth email I decided to proceed with a review.