Dan Ehlinger
GBI was nervous moving from Dallas to San… I was nervous moving from Dallas to San Antonio. Black Tie sent out a “2 Brother Duo” who were amazing courteous, safe with my furnishings and art etc. they were extremely professional/great manners and never complained. The next day I called their boss and thanked him for such superior service with a smile. Thank you again
Jeff Mitchell
GBMovers were 2 hours late which caused… Movers were 2 hours late which caused us not to be able to close on our house and left us homeless for 3 days. They did come out and move the contents into our house for free once we got the keys but they should have since it was their fault in the first place. The guys who moved our stuff were very professional and took good care of our items.
Jack
GBI requested the packing service for Black Tie… I requested the service for Black Tie to both pack and move me. Man, you talk about taking their time! Three of them accomplished what I could have by myself during the packing portion. They were late for arrival. My 5 gallon Sparklets water container filled with coins didn't make the journey. Moving 5 miles from Lovers Lane to Turtle Creek took 9 hours. I was so exhausted at watching them lethargically mope around that I couldn't protest at the end. I was just glad to have that experience behind me. I realize this experience has much more to do with the moving employees as compared to the owner of the company, but it reflects poorly on the owner when a client such as me has a miserable experience.
Samantha
GBHard workers, careful moving. Hard workers, careful moving. Finished within 15 minutes of the quoted time. Did bump walls a couple of times, but no serious damage. We did have some issues getting the couch into the house, but fortunately a friend who works in a warehouse was helping me. He was able to how them how removing the doors adds some extra space, and the right angle to carry the couch at to minimize its width. Obviously not their fault for the sizing of the door, and I hope they remember that trick for the next job. Truck did scrape up my driveway when they left.
Carol Anne Burtchaell
GBFor both packing and the move… For both packing and the move everything went extremely well The crew arrived on time, were courteous and worked very efficiently. For the move itself the movers did their job and were very helpful and patient. Moved a rug 3 times, once after there was furniture on it. Cleaned out all packing material at completion. I have another move coming up in the next few months Intend to use Black Tie and will request the same crew