Really great experience! Really great experience! First time hiring a moving company, and they made it so easy. I packed a bit, but they probably did 70% of the packing. It was amazing not having to worry about every little thing. Nothing broke, nothing stolen, nothing damaged in the slightest - even some really delicate furniture I have.

Moving experience was average at best Moving experience was average at best. Refrigerator stopped working after the move and the moving company dragged their feet towards finding any acceptable solution to he broken fridge. Workers seems a bit lax in their efforts. Literally took all day to move a limited amount of furniture even after all boxes were prepared and placed in front of house. I ended up having to rent a Uhaul afterwards because they didn’t finish the job like they said they would. Basically ended up costing me more money than necessary. Also had one of the movers show up, then leave shortly after arriving with no explanation. No back up provided. I ended up having to help the movers a lot more than your average help here and there. And I was paying them. The whole operation just seems quite unprofessional at their basic core. Gave them 3 stars instead of 2 just because they did work with me to reduce the cost of moving due to the limited crew. But then again, it took longer to move as well. Overall I would give them a C for a grade.

Movers were 2 hours late which caused… Movers were 2 hours late which caused us not to be able to close on our house and left us homeless for 3 days. They did come out and move the contents into our house for free once we got the keys but they should have since it was their fault in the first place. The guys who moved our stuff were very professional and took good care of our items.

Hard workers, careful moving. Hard workers, careful moving. Finished within 15 minutes of the quoted time. Did bump walls a couple of times, but no serious damage. We did have some issues getting the couch into the house, but fortunately a friend who works in a warehouse was helping me. He was able to how them how removing the doors adds some extra space, and the right angle to carry the couch at to minimize its width. Obviously not their fault for the sizing of the door, and I hope they remember that trick for the next job. Truck did scrape up my driveway when they left.

I requested the packing service for Black Tie… I requested the service for Black Tie to both pack and move me. Man, you talk about taking their time! Three of them accomplished what I could have by myself during the packing portion. They were late for arrival. My 5 gallon Sparklets water container filled with coins didn't make the journey. Moving 5 miles from Lovers Lane to Turtle Creek took 9 hours. I was so exhausted at watching them lethargically mope around that I couldn't protest at the end. I was just glad to have that experience behind me. I realize this experience has much more to do with the moving employees as compared to the owner of the company, but it reflects poorly on the owner when a client such as me has a miserable experience.