Dan Ehlinger
GBI was nervous moving from Dallas to San… I was nervous moving from Dallas to San Antonio. Black Tie sent out a “2 Brother Duo” who were amazing courteous, safe with my furnishings and art etc. they were extremely professional/great manners and never complained. The next day I called their boss and thanked him for such superior service with a smile. Thank you again
Carol Anne Burtchaell
GBFor both packing and the move… For both packing and the move everything went extremely well The crew arrived on time, were courteous and worked very efficiently. For the move itself the movers did their job and were very helpful and patient. Moved a rug 3 times, once after there was furniture on it. Cleaned out all packing material at completion. I have another move coming up in the next few months Intend to use Black Tie and will request the same crew
Jack
GBI requested the packing service for Black Tie… I requested the service for Black Tie to both pack and move me. Man, you talk about taking their time! Three of them accomplished what I could have by myself during the packing portion. They were late for arrival. My 5 gallon Sparklets water container filled with coins didn't make the journey. Moving 5 miles from Lovers Lane to Turtle Creek took 9 hours. I was so exhausted at watching them lethargically mope around that I couldn't protest at the end. I was just glad to have that experience behind me. I realize this experience has much more to do with the moving employees as compared to the owner of the company, but it reflects poorly on the owner when a client such as me has a miserable experience.
Peggy
GBA full year after my move you continue… A full year after my move you continue to as for my review yet you were made aware of my displeasure with your services. Your crew showed up understaffed and without proper equipment. One worker hid in the backyard talking on his cell ohone and smoking. Your lead worked admitted one crew member was brand new to the job and would not be back. He was only capable of folding blankets (when he was not on his phone and smoking). The love took two hours longer than planned because your crew included only two workers plus the aforementioned new “worker”. Not having the long handled hand truck your crew admitted they’d left behind meant they had to take all the drawers from my furniture and spilled the contents of my dresser all over the stairwell. I could say more but surely you get the point. These issues were discussed with you by ohone shortly after the move. It is unwise that you continued to ask for my review. After the tenth email I decided to proceed with a review.
Phyllis Sneed
GBSorry to say, Great Disappointment Sorry to say, but I'm very disappointed with Black Tie Movers.. has been 30 out since I've move and just realized my jewelry box is not in my house.. Had a lot of boxes that I'm still going thru and notice my jewelry box is gone..the mover stop somewhere to eat lunch. That's what they told me, when they finally showed up an hour later... so they went thru my belonging.