Cynthia Holloway
GBVery polite & eager to help in any way Very polite & eager to help in any way. Did good job of wrapping & protecting furniture. Moved slow & did not bump walls or door facing. They worked good together. I would recommend them to anyone that needs anything moved. I used them 3 yrs ago when I moved from Carrollton area to my current residence in Oak Point.
Customer
GBMoving experience was average at best Moving experience was average at best. Refrigerator stopped working after the move and the moving company dragged their feet towards finding any acceptable solution to he broken fridge. Workers seems a bit lax in their efforts. Literally took all day to move a limited amount of furniture even after all boxes were prepared and placed in front of house. I ended up having to rent a Uhaul afterwards because they didn’t finish the job like they said they would. Basically ended up costing me more money than necessary. Also had one of the movers show up, then leave shortly after arriving with no explanation. No back up provided. I ended up having to help the movers a lot more than your average help here and there. And I was paying them. The whole operation just seems quite unprofessional at their basic core. Gave them 3 stars instead of 2 just because they did work with me to reduce the cost of moving due to the limited crew. But then again, it took longer to move as well. Overall I would give them a C for a grade.
customer
GBOnly 1 of the 3 movers sent to help… Only 1 of the 3 movers sent to help where any good they damaged my things and 1 of them when confronted about it argued that he was not damaging the items on purpose but it was of the surrounding area that they had to come into. Another damaged a new item of mine and didn't say anything just hid the damage and I didn't notice until after they left. They take forever (3-4 days) to respond to claims all and all if you live in any of the surrounding areas of Dallas try to find another company to move you this one is not the best in my opinion.
Dee
GBMy experience with Black Tie Moving was… My experience with Black Tie Moving was amazing! I have a one bedroom apartment and had everything packed when they arrived. The team took extra caution with my fragile items. They were able to pack, drive to my new apartment and unload everything in under 2 hours! The price was reasonable, a lot cheaper than some other companies. I will definitely recommend them to others and I plan to be a customer again in the future.
Peggy
GBA full year after my move you continue… A full year after my move you continue to as for my review yet you were made aware of my displeasure with your services. Your crew showed up understaffed and without proper equipment. One worker hid in the backyard talking on his cell ohone and smoking. Your lead worked admitted one crew member was brand new to the job and would not be back. He was only capable of folding blankets (when he was not on his phone and smoking). The love took two hours longer than planned because your crew included only two workers plus the aforementioned new “worker”. Not having the long handled hand truck your crew admitted they’d left behind meant they had to take all the drawers from my furniture and spilled the contents of my dresser all over the stairwell. I could say more but surely you get the point. These issues were discussed with you by ohone shortly after the move. It is unwise that you continued to ask for my review. After the tenth email I decided to proceed with a review.