Dan Ehlinger
GBI was nervous moving from Dallas to San… I was nervous moving from Dallas to San Antonio. Black Tie sent out a “2 Brother Duo” who were amazing courteous, safe with my furnishings and art etc. they were extremely professional/great manners and never complained. The next day I called their boss and thanked him for such superior service with a smile. Thank you again
Andy
GBGood but not great They didn't break or lose anything. But, when the guy came to look at our stuff and decide what size truck they needed, the refrigerator was supposed to go. By the time the move happened, the refrigerator was staying, BUT the truck still got completely full, and I had to drive with a lot of stuff in my car. Also, the movers tried to lock up the truck and drive away before they had everything.
Customer
GBMoving experience was average at best Moving experience was average at best. Refrigerator stopped working after the move and the moving company dragged their feet towards finding any acceptable solution to he broken fridge. Workers seems a bit lax in their efforts. Literally took all day to move a limited amount of furniture even after all boxes were prepared and placed in front of house. I ended up having to rent a Uhaul afterwards because they didn’t finish the job like they said they would. Basically ended up costing me more money than necessary. Also had one of the movers show up, then leave shortly after arriving with no explanation. No back up provided. I ended up having to help the movers a lot more than your average help here and there. And I was paying them. The whole operation just seems quite unprofessional at their basic core. Gave them 3 stars instead of 2 just because they did work with me to reduce the cost of moving due to the limited crew. But then again, it took longer to move as well. Overall I would give them a C for a grade.
Renata
GBReally great experience! Really great experience! First time hiring a moving company, and they made it so easy. I packed a bit, but they probably did 70% of the packing. It was amazing not having to worry about every little thing. Nothing broke, nothing stolen, nothing damaged in the slightest - even some really delicate furniture I have.
Dee
GBMy experience with Black Tie Moving was… My experience with Black Tie Moving was amazing! I have a one bedroom apartment and had everything packed when they arrived. The team took extra caution with my fragile items. They were able to pack, drive to my new apartment and unload everything in under 2 hours! The price was reasonable, a lot cheaper than some other companies. I will definitely recommend them to others and I plan to be a customer again in the future.