Kristina
GBTime lost, money spent The movers were willing to modify the plan when my life situation changed between scheduling the completing the move. However, due to the additional time required to complete the task, I strongly suggested the movers take a lunch break - they declined. When we had to make a second trip, they took at least 20 minutes longer than I did to return to the same location. I was asked to pay for the entire time in spite of this rather obvious delay. Additionally, as they were tired and hungry, the efficiency of the process significantly dropped toward the end, adding additional time and expense for me to the event.
Debra
GBThese guys are so professional These guys are so professional. Kudos to Anthony, Myron, Tim and Lionel. They worked quickly and efficiently with no dawdling. And, so friendly and cordial. I loved how they all worked together so seamlessly as a team. SO nice and helpful to each other. Thank you guys for your professionalism and efficiency. This was a breeze due to your help. I will definitely use Black Tie Moving Services again and heartily recommend them to others. Dee
Jack
GBI requested the packing service for Black Tie… I requested the service for Black Tie to both pack and move me. Man, you talk about taking their time! Three of them accomplished what I could have by myself during the packing portion. They were late for arrival. My 5 gallon Sparklets water container filled with coins didn't make the journey. Moving 5 miles from Lovers Lane to Turtle Creek took 9 hours. I was so exhausted at watching them lethargically mope around that I couldn't protest at the end. I was just glad to have that experience behind me. I realize this experience has much more to do with the moving employees as compared to the owner of the company, but it reflects poorly on the owner when a client such as me has a miserable experience.
Jeff Mitchell
GBMovers were 2 hours late which caused… Movers were 2 hours late which caused us not to be able to close on our house and left us homeless for 3 days. They did come out and move the contents into our house for free once we got the keys but they should have since it was their fault in the first place. The guys who moved our stuff were very professional and took good care of our items.
Customer
GBMoving experience was average at best Moving experience was average at best. Refrigerator stopped working after the move and the moving company dragged their feet towards finding any acceptable solution to he broken fridge. Workers seems a bit lax in their efforts. Literally took all day to move a limited amount of furniture even after all boxes were prepared and placed in front of house. I ended up having to rent a Uhaul afterwards because they didn’t finish the job like they said they would. Basically ended up costing me more money than necessary. Also had one of the movers show up, then leave shortly after arriving with no explanation. No back up provided. I ended up having to help the movers a lot more than your average help here and there. And I was paying them. The whole operation just seems quite unprofessional at their basic core. Gave them 3 stars instead of 2 just because they did work with me to reduce the cost of moving due to the limited crew. But then again, it took longer to move as well. Overall I would give them a C for a grade.