Samantha
GBHard workers, careful moving. Hard workers, careful moving. Finished within 15 minutes of the quoted time. Did bump walls a couple of times, but no serious damage. We did have some issues getting the couch into the house, but fortunately a friend who works in a warehouse was helping me. He was able to how them how removing the doors adds some extra space, and the right angle to carry the couch at to minimize its width. Obviously not their fault for the sizing of the door, and I hope they remember that trick for the next job. Truck did scrape up my driveway when they left.
customer
GBOnly 1 of the 3 movers sent to help… Only 1 of the 3 movers sent to help where any good they damaged my things and 1 of them when confronted about it argued that he was not damaging the items on purpose but it was of the surrounding area that they had to come into. Another damaged a new item of mine and didn't say anything just hid the damage and I didn't notice until after they left. They take forever (3-4 days) to respond to claims all and all if you live in any of the surrounding areas of Dallas try to find another company to move you this one is not the best in my opinion.
Debra
GBThese guys are so professional These guys are so professional. Kudos to Anthony, Myron, Tim and Lionel. They worked quickly and efficiently with no dawdling. And, so friendly and cordial. I loved how they all worked together so seamlessly as a team. SO nice and helpful to each other. Thank you guys for your professionalism and efficiency. This was a breeze due to your help. I will definitely use Black Tie Moving Services again and heartily recommend them to others. Dee
Kristina
GBTime lost, money spent The movers were willing to modify the plan when my life situation changed between scheduling the completing the move. However, due to the additional time required to complete the task, I strongly suggested the movers take a lunch break - they declined. When we had to make a second trip, they took at least 20 minutes longer than I did to return to the same location. I was asked to pay for the entire time in spite of this rather obvious delay. Additionally, as they were tired and hungry, the efficiency of the process significantly dropped toward the end, adding additional time and expense for me to the event.
Renata
GBReally great experience! Really great experience! First time hiring a moving company, and they made it so easy. I packed a bit, but they probably did 70% of the packing. It was amazing not having to worry about every little thing. Nothing broke, nothing stolen, nothing damaged in the slightest - even some really delicate furniture I have.