John M
GBPerfect I have moved around a lot and can honestly say this has been the best local move experience that I have had in the past 30 years. The movers actually showed up earlier than expected but gave good notification of that. The earlier start time was to my benefit too. Overall, every contact point, from sales to labor, was great! I can't recommend Black Tie more - everything was perfect!
Demetra
GBI have used Black Tie several times and… I have used Black Tie several times and I absolutely love the service I received. They were very thorough and they wrapped everything very well so that nothing would break or scratch. They were extremely efficient and got the job done expeditiously. Overall I really enjoyed the services that I received and I would highly recommend Black Tie.
Carol Anne Burtchaell
GBFor both packing and the move… For both packing and the move everything went extremely well The crew arrived on time, were courteous and worked very efficiently. For the move itself the movers did their job and were very helpful and patient. Moved a rug 3 times, once after there was furniture on it. Cleaned out all packing material at completion. I have another move coming up in the next few months Intend to use Black Tie and will request the same crew
Customer
GBMoving experience was average at best Moving experience was average at best. Refrigerator stopped working after the move and the moving company dragged their feet towards finding any acceptable solution to he broken fridge. Workers seems a bit lax in their efforts. Literally took all day to move a limited amount of furniture even after all boxes were prepared and placed in front of house. I ended up having to rent a Uhaul afterwards because they didn’t finish the job like they said they would. Basically ended up costing me more money than necessary. Also had one of the movers show up, then leave shortly after arriving with no explanation. No back up provided. I ended up having to help the movers a lot more than your average help here and there. And I was paying them. The whole operation just seems quite unprofessional at their basic core. Gave them 3 stars instead of 2 just because they did work with me to reduce the cost of moving due to the limited crew. But then again, it took longer to move as well. Overall I would give them a C for a grade.
Renata
GBReally great experience! Really great experience! First time hiring a moving company, and they made it so easy. I packed a bit, but they probably did 70% of the packing. It was amazing not having to worry about every little thing. Nothing broke, nothing stolen, nothing damaged in the slightest - even some really delicate furniture I have.