Demetra
GBI have used Black Tie several times and… I have used Black Tie several times and I absolutely love the service I received. They were very thorough and they wrapped everything very well so that nothing would break or scratch. They were extremely efficient and got the job done expeditiously. Overall I really enjoyed the services that I received and I would highly recommend Black Tie.
Do not use this company
GBDo NOT use this company My new home and my personal item were damaged. The moving team (2 men) was unprofessional. They spent time using their cell phones, they moved slowly at the second location, they left behind pieces that they took off of disassembled furniture and required me to bring/ keep up with other small pieces of disassembled furniture. Not to mention they argued with me about damages that I noticed instantly and told me that there was no way that he caused it.
Jack
GBI requested the packing service for Black Tie… I requested the service for Black Tie to both pack and move me. Man, you talk about taking their time! Three of them accomplished what I could have by myself during the packing portion. They were late for arrival. My 5 gallon Sparklets water container filled with coins didn't make the journey. Moving 5 miles from Lovers Lane to Turtle Creek took 9 hours. I was so exhausted at watching them lethargically mope around that I couldn't protest at the end. I was just glad to have that experience behind me. I realize this experience has much more to do with the moving employees as compared to the owner of the company, but it reflects poorly on the owner when a client such as me has a miserable experience.
customer
GBOnly 1 of the 3 movers sent to help… Only 1 of the 3 movers sent to help where any good they damaged my things and 1 of them when confronted about it argued that he was not damaging the items on purpose but it was of the surrounding area that they had to come into. Another damaged a new item of mine and didn't say anything just hid the damage and I didn't notice until after they left. They take forever (3-4 days) to respond to claims all and all if you live in any of the surrounding areas of Dallas try to find another company to move you this one is not the best in my opinion.
Renata
GBReally great experience! Really great experience! First time hiring a moving company, and they made it so easy. I packed a bit, but they probably did 70% of the packing. It was amazing not having to worry about every little thing. Nothing broke, nothing stolen, nothing damaged in the slightest - even some really delicate furniture I have.