Connected Van Lines

2950 w cypress creek road, 33309, fort lauderdale, United States
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3.00
Based on 20 Reviews

5

50.00%

4

0.00%

3

0.00%

2

0.00%

1

50.00%
About Connected Van Lines

Connected Van Lines is a licensed, bonded, and insured interstate moving coordinator.

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Chiratla
GB

Not sure how many of the 5 star reviews… Not sure how many of the 5 star reviews below are legitimate. But i am customer who moved in Feb 2020 from Maryland to Florida and they increased the price by 50%. In the call they quoted $2100 since i have only less items. But on the day of my move they made me to accept for $3000 without which they said will not pick my stuff. Customer service folks will give you incorrect information while signing the contract. Once you sign the contract Customer service will be very rude when you call for any information. They sub contracted my work to NEA van lines who handled the stuff very well but i ended up having lot of trouble since they have only one truck. When you have to move you can go with NEA van lines rather than paying this Connected Van lines which is a broker company in the middle which will save you lot of money.

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KW McCabe
GB

My experience with this company was… My experience with this company was the absolute worst experience I've ever had with moving in my entire life. I wanted to cancel my move because the state I was in was in lockdown and the state I was moving to was in lockdown. These people told me that I was overreacting and I needed to calm down. They sent me companies that flaked on me more than 5x. One company showed up with a full van that had no space for anything else, and still wanted to be paid! Oh and Connected Van Lines is a broker, not a moving company. Don't use them. Just don't. I promise you'll regret it.

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Kristina Rivera
GB

I've been waiting and waiting and waiting for my stuff to come....still not here. So I ordered my move of 18 boxes and 1 luggage from NYC to FL. My stuff were picked up on December 2 which was Monday. People on the phone told me that my delivery day would be on Friday, December 6. The person who came to pick my stuff up told me that my things are suppose to get delivered on Thursday, December 5. Long story short it's now Monday, December 9 and all I was able to get is "wait for the call from the driver, you should get contacted soon". I'm going back to NYC on Wednesday and if I wont receive my items by the end of tomorrow, Tuesday, December 10, I will file a complaint with BBB and possible a civil lawsuit because I want to make sure noone else goes through this hell. I hope my stuff are not lost and I could get them before I leave the state. This company knew of my timeframes and that noone would be here in FL to receive my items. So I dont understand why they take their sweet time delivering the item I needed since last Friday as they guaranteed the delivery time (by the end of the week and so December 8). I'm beyond angry and very disappointed in the service.

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Kay Granger
GB

I told cody I would leave a review and… I told cody I would leave a review and refer my friends if the move went well so I will give my honest feedback as promised. The movers that showed were very nice and happy to be as accommodating as possible. They loaded everything in pretty good time giving the amount of stuff I have accumulated over 35 year's living in the same location. I did need a large tv packaged and I was actually impressed with the level of skill the Packers had w wrapping it up with cardboard boxes and building a box for it. Cody let me know since I was going 1200 miles it's can take up to 2 weeks so I prepared for that amount of time. My furniture came in just over a week and delivey was nice. Even though I had two stairs leading to my entry way they waived the fee. I would say it was a good decision as the experience was good and I saved a few hundred dollars.

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Ramona Jacqueline
GB

Not happy Not happy! This company contacted us after doing an on line search for movers! Very aggressive salesperson gave us what we believed to be a fair estimate! Spoke with Quality Assurance several times and even sent pictures of our stuff! Price went up an additional 3000 dollars! Day of move movers showed up 5 hours late! Then they had the audacity to tell us the price was an additional 5000 dollars and they weren’t sure they could even get the overly large truck which we told them wouldn’t work up our road! I believe these good reviews are bogus as on other review sites others have had experiences similar to ours!

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