Total rip off Total rip off They picked my belonging up in California August 27th... NO Update calls because they can’t speak to driver according to them. October 13 I get a 2 hour notice that the delivery is coming and driver refuses delivery to my home In North Carolina as promised. This is where they screw you. $1100 dollars more that the $4700 I was quoted to put my belongings on a smaller truck to deliver. So I rented a truck and told them to meet me in a random parking lot to retrieve my white glove service from mamas moving company. Guess what, the lot was full of rentals pulling other orders off the truck. So they can charge these poor souls a SHUTTLE CHARGE Why have the semi Driver deliver to all the customers on the truck .... when you can pre-stage Smaller trucks in a parking lot and charge each customer $1100 They also put your move on a BIDDING BOARD if its not local, and the lowest random person or driver bids the job. That’s why mama movers is giving you the “ I can’t talk to the driver story. I LOST ALOT AND MY BELONGING ARE HIGHLY DAMAGED. MAMAS MOVING COMPANY WILL GET A DEPARTMENT OF TRANSPORTATION COMPLAINT FROM THIS 55 yr old single women. This was criminal.... seriously. And yes they ask for money up front. They are a company with a great looking website, and home office is an apartment in Los Angeles. Everything they offer is third party....hence this is why their prices are so high. DO NOT USE THIS COMPANY IF YOU DONT WANT TO WAIT MONTHS FOR YOUR BELONGS. What isn’t missing is damaged.

They really should have a negative… They really should have a negative stars review. I concur with others here, this company is nothing but a fraud. We too got a binding estimate to move us from LA to WI. Binding estimate of $6400 1100 cubic feet. Movers showed up on the last day of our lease four hours late, loaded half the truck and said "Oh you have a lot more stuff, do you want us to get another truck?" at this point we have no choice, we can't stay. By 8PM when they were done, they presented the new BOL stating it was 2700 cubic feet, and new total is now over $16k! We get in our car to start our four day drive and when I look at the copy of the BOL, it is completely blank. I spend the next week trying to get a legible copy of this and an explanation re: the increase in price. I can reach no one and no messages, no texts and finally an email that said Tom Johnson will reach me. He doesn't and I finally get to speak to someone two weeks later via a phone number attached to my Credit Card down payment transaction. He answers Hello? I say are you affiliated with Mama Movers? He says "I may be, why?". Hold on , and then miraculously Tom calls us, but can't tell us anything. Time goes on and on and on and four weeks in, we get a call from Tom saying he doesn't want us to pay the actual driver, but to go to Chase bank and make a direct deposit into their account We did refuse that, and he said our stuff was in IL in two days. Another week goes by and we get a random text from a Kaite demanding $1111 on top of the remaining $5125 left that we owe. We try calling her back and she doesn't answer. She said 'the driver is one hour away'. Yet we hear nothing until yesterday 12/14 with a guy called "AJ" and he is trying to deliver. He claims that the city won't let the semi down our city street and we need to pay an extra $1 per cubic foot (so $2700) MORE in cash to get our stuff. After back and forth with my husband he says look 'For $2000 more IN CASH' you can get your stuff tonight or not get it at all. I go to the bank get the cash, try to get a postal money order (which is the only other option they would accept), but of course, they have showed up too late and the post office is jammed and closing in 15 minutes. I get to the house and no one is wearing masks. they say they don't have masks, I need to provide them. Then they say they somehow got all of our stuff into one small truck. They open the truck and OMG everything is damaged. Our sleep number mattress is sliced open, furniture scratched and banged up so badly it couldn't be repaired. mattresses dirty, with foot prints on them. Boxes ripped open and rifled through. Rugs with mold on them, grill knobs missing and sides dented. They are dropping boxes, throwing boxes, dragging items on the sidewalk. They fill up our first floor home and ask 'where does this go?' when told upstairs or downstairs they then say "We don't do stairs". If you can't get it into your house we will just leave it on the front lawn or the street. We don't care! They jammed things so you could not walk anywhere in the house. When we pushed back on the stairs they told us that Mama Movers 'fell on hard times and went bankrupt. When they were evicted from their warehouse, and AJ Jobs 'bought' our load" and they can charge whatever they want and do whatever they want or don't what they don't want to'. My husband noticed that three standing tool carts full of his tools were missing, and asked about them. The guys said "what are you calling us thieves?" to which we said "YES!" we were in the house trying to find room and all of a sudden we hear the truck leave. they put the rest of the stuff in the driveway and drove off. THEN we noticed we were missing almost all our furniture: nightstands, dressers, head boards, bed frames, kitchen table, living room chairs, end tables, kitchen chairs, ladders, and the tool boxes. All things that are probably easy enough to sell. And no idea where the heck it is! We got an attorney, because we now are approaching tens of thousands of dollars in damages and lost goods, not to mention the fact we were charged 3 times the original quote. The drivers were driving a rented truck and would not share their driver's licenses. I'm convinced they were crooks. I can't stress enough STAY AWAY!!!!!!!!!!!!!!!

Fraud.They fill your truck from the center to show that you need more space and ask you for more money per cubic feet CAUTION !!! FRAUD This company changed its name from CRS to MAMA to keep its operations going. Expried DOT. they Work under someone elses name. They put your stuff starting from the middle of the truck and show that you need more space so they can ask for more money!!! HORRIBLE company. Run, walk away from them! They vastly under estimate their quotes and then charge you massive fees once your items have already been loaded. Worse than the cost is the service. They didn't bring my items for almost 3 weeks. The driver extorted an additional fee from me once they got to my place and refused to unload my goods until I paid them almost $200 in cash. They LOST several of my items worth approximately $1,400 and offered me $53.40 as settlement 3 months later. AVOID THIS COMPANY!