Fix the tracker!! UPDATED ----UPDATED REVIEW---- After dealing with costumer support they were great and informed me the tracker doesn't update till the product has arrived from china, it arrived from china and I instantly got updated by them and it came on the day they set the ETA for! It would be nice if they let you know at what point the laptop was at coming from china, but overall a good experience with customer service! ----ORIGINIAL REVIEW---- Dell says it has reached the local carrier yet they say they haven’t revived it! I hope it’s just a tracker issue as I’m going to uni soon and I need the laptop asap

Why Does DELL continue to use DPD Have an email from Dell saying delivered. A receipt from DPD saying Stephen the driver delivered it! Guess what no delivery been on phone to DPD twice after 15 min wait, customer service service agent cant find order. Says I will just check something else and disconnects the call. Update: DPD delivred to wrong address nice nieghbour dropped parcel round. Never heard anything back from DPD. Dell didnhowever refund £80 for inconvenience and apologised.

I've been waiting for a delivery of a Dell Desktop I've been waiting for a delivery of a Dell desktop, and keep getting the missed delivery emails. The status says "Delivery Attempted - Customer Not Home". I have certainly been home and the driver has made no attempt to deliver the parcel. When trying to dial the Syncreon phone number in the status email, the phone number isn't valid. This is a shockingly poor service. I just want to pick up my computer!

Probably the worst delivery service… Probably the worst delivery service ever, had to take a day off work as they sent me a message that my delivery was coming a day early, guess what.... It didn't arrive, website says its out for delivery today so 2nd day off work (2 days annual leave now lost), no time stated on when it's getting delivered. So guess it's going to be another whole day at home waiting. Going by all the reviews left below I'm taking bets on if it gets delivered today. Dell have been brilliant on thier side and understand the pain.

No tracking updates Dell shipped the package on the 12th, says 'Your order has reached your local carrier' with estimated delivery on the 22nd. Syncreon tracking still says 'Your order has not yet been received by our warehouse' yet the estimated delivery in 4 days still hasn't changed. Very annoying when you don't know whether delivery is delayed or not, or even what country the package is in.