Great customer service. I want to say a big thank you to Natasha and Alan for helping me with my order. I was told my laptop would arrive in 17/10/2023 by Syncreon, but there were issues with communication and the tracking site didn't work/update. I left feedback here, and Natasha and Alan quickly got in touch and fixed the problem. They were really helpful. It's a shame that while their customer service is great, syncreon services should make it easier to track orders and talk to someone directly on their website, instead of relying on customers leaving negative feedback to get help. Thank you very much.

The tracking system that doesn't "Your order has not yet been processed by our warehouse" and yet it's "due"(tm) to be delivered in two days time. What's the point of a tracking system that appears to be a static webpage?

Order was not delivered My order was due to be delivered today but nobody showed up. I even sent multiple mails to the company two days ago and asked them to please let me know in case the delivery is delayed. But I didnt even get a reply. Now I had to use one of my vacation days from work for nothing. And Im not quite sure why they even have a tracking tool as it doesnt update the status and still shows it will be delivered today. By far the worst experience with a delivery company so far.

Unhappy customer - not enough delivery info Another unhappy customer who can't see what's going on with my Dell laptop delivery. Dell email said to be at home ready to accept delivery 3 days ago. No delivery. No updates. If you're reading this syncreon agents - please help!

Zero communication, Zero tracking information The ETA of my order is due in two days. On the dell website, it says my order is with a local carrier already. But the tracking system's been showing "your order has not yet been processed by our warehouse" only!! And when I tried to talk to someone and change my delivery to work, they seem to be blocking every single way of communication. God knows what's going on with my order. Why am I experiencing all these stress?? Frustration only....