Mehran
GBOrder shipped several days ago but… Order shipped several days ago but according to the syncroen tracker, the item has not been received by them. Please can someone contact me to find out what has happened to my item?
Mike
IEI've been waiting for a delivery of a Dell Desktop I've been waiting for a delivery of a Dell desktop, and keep getting the missed delivery emails. The status says "Delivery Attempted - Customer Not Home". I have certainly been home and the driver has made no attempt to deliver the parcel. When trying to dial the Syncreon phone number in the status email, the phone number isn't valid. This is a shockingly poor service. I just want to pick up my computer!
Jiawei Fan
GBZero communication, Zero tracking information The ETA of my order is due in two days. On the dell website, it says my order is with a local carrier already. But the tracking system's been showing "your order has not yet been processed by our warehouse" only!! And when I tried to talk to someone and change my delivery to work, they seem to be blocking every single way of communication. God knows what's going on with my order. Why am I experiencing all these stress?? Frustration only....
Tom
GBDisgusting Courier Like everyone else writing a review, I placed an order for a Dell Desktop on the 19th November. Delivery was confirmed for the 26th November and nothing came. I then spoke to Dell who confirmed the 29th and what a surprise nothing came. Delivery has been arranged for today, however after speaking to Dell to confirm today’s date, it AGAIN has been delayed by the courier. Can someone please sort this disgusting service out?
Consumer
GBTracking website is as useful as a chocolate teapot!! Tracking website it’s either slow or not updated which is completely unacceptable when used by such a big company like dell, ordered a computer on the 18th with 3-5 day delivery. It’s the 24th today and there has been not a single update on the website since I was given the tracking ( not yet processed at our warehouse). I see a lot of reviews showing the same experience and am looking for support to find my package and an accurate delivery date.