Order shipped several days ago but… Order shipped several days ago but according to the syncroen tracker, the item has not been received by them. Please can someone contact me to find out what has happened to my item?

Zero communication, Zero tracking information The ETA of my order is due in two days. On the dell website, it says my order is with a local carrier already. But the tracking system's been showing "your order has not yet been processed by our warehouse" only!! And when I tried to talk to someone and change my delivery to work, they seem to be blocking every single way of communication. God knows what's going on with my order. Why am I experiencing all these stress?? Frustration only....

Great customer service. I want to say a big thank you to Natasha and Alan for helping me with my order. I was told my laptop would arrive in 17/10/2023 by Syncreon, but there were issues with communication and the tracking site didn't work/update. I left feedback here, and Natasha and Alan quickly got in touch and fixed the problem. They were really helpful. It's a shame that while their customer service is great, syncreon services should make it easier to track orders and talk to someone directly on their website, instead of relying on customers leaving negative feedback to get help. Thank you very much.

I have purchased a monitor from dell on… I have purchased a monitor from dell on Nov 24th 2023 is been shipped with syne . I am yet to receive my order. Can anyone please let me know how I can get to them. Do we have any email/phone for raising a complaints .Tracking update saying it has been returned to warehouse. I tried contacting warehouse which is the only phone number I could get. Can anyone please help me out. Update : issue has been resolved now. Monitor has been delivered on 2/01/2024 12:15 PM with tracking being updated correctly. Thank you so much.

Not impressed with this company Seems like this courier company are a nightmare as I am finding out. Ordered 25th Nov for delivery 28th and nothing heard. Chased Dell today who said they’ve tried to deliver 3 times now and it’s gone back. What courier company doesn’t let you know they’re going to attempt delivery or put a note through your door to say they’re attempted and to contact them. Shocking service.