Alan
GBUnhappy customer - not enough delivery info Another unhappy customer who can't see what's going on with my Dell laptop delivery. Dell email said to be at home ready to accept delivery 3 days ago. No delivery. No updates. If you're reading this syncreon agents - please help!
Consumer
GBTracking website is as useful as a chocolate teapot!! Tracking website it’s either slow or not updated which is completely unacceptable when used by such a big company like dell, ordered a computer on the 18th with 3-5 day delivery. It’s the 24th today and there has been not a single update on the website since I was given the tracking ( not yet processed at our warehouse). I see a lot of reviews showing the same experience and am looking for support to find my package and an accurate delivery date.
SHEIKH AZAD
GBHorrible service Horrible service, no way of accurately tracking parcel
Karen Lawson
GBNot impressed with this company Seems like this courier company are a nightmare as I am finding out. Ordered 25th Nov for delivery 28th and nothing heard. Chased Dell today who said they’ve tried to deliver 3 times now and it’s gone back. What courier company doesn’t let you know they’re going to attempt delivery or put a note through your door to say they’re attempted and to contact them. Shocking service.
Raghava B
GBI have purchased a monitor from dell on… I have purchased a monitor from dell on Nov 24th 2023 is been shipped with syne . I am yet to receive my order. Can anyone please let me know how I can get to them. Do we have any email/phone for raising a complaints .Tracking update saying it has been returned to warehouse. I tried contacting warehouse which is the only phone number I could get. Can anyone please help me out. Update : issue has been resolved now. Monitor has been delivered on 2/01/2024 12:15 PM with tracking being updated correctly. Thank you so much.