No tracking updates Dell shipped the package on the 12th, says 'Your order has reached your local carrier' with estimated delivery on the 22nd. Syncreon tracking still says 'Your order has not yet been received by our warehouse' yet the estimated delivery in 4 days still hasn't changed. Very annoying when you don't know whether delivery is delayed or not, or even what country the package is in.

I've been waiting for a delivery of a Dell Desktop I've been waiting for a delivery of a Dell desktop, and keep getting the missed delivery emails. The status says "Delivery Attempted - Customer Not Home". I have certainly been home and the driver has made no attempt to deliver the parcel. When trying to dial the Syncreon phone number in the status email, the phone number isn't valid. This is a shockingly poor service. I just want to pick up my computer!

The tracking system that doesn't "Your order has not yet been processed by our warehouse" and yet it's "due"(tm) to be delivered in two days time. What's the point of a tracking system that appears to be a static webpage?

Tracking website is as useful as a chocolate teapot!! Tracking website it’s either slow or not updated which is completely unacceptable when used by such a big company like dell, ordered a computer on the 18th with 3-5 day delivery. It’s the 24th today and there has been not a single update on the website since I was given the tracking ( not yet processed at our warehouse). I see a lot of reviews showing the same experience and am looking for support to find my package and an accurate delivery date.

Disgusting Courier Like everyone else writing a review, I placed an order for a Dell Desktop on the 19th November. Delivery was confirmed for the 26th November and nothing came. I then spoke to Dell who confirmed the 29th and what a surprise nothing came. Delivery has been arranged for today, however after speaking to Dell to confirm today’s date, it AGAIN has been delayed by the courier. Can someone please sort this disgusting service out?