Item dispatched days ago Item dispatched days ago, one website saying with local courier, but syncreon tracker saying not even been processed yet and is meant to be delivered tomorrow. Not sure if I’m getting my item from dell tomorrow as promised by Dell

Not impressed with this company Seems like this courier company are a nightmare as I am finding out. Ordered 25th Nov for delivery 28th and nothing heard. Chased Dell today who said they’ve tried to deliver 3 times now and it’s gone back. What courier company doesn’t let you know they’re going to attempt delivery or put a note through your door to say they’re attempted and to contact them. Shocking service.

Probably the worst delivery service… Probably the worst delivery service ever, had to take a day off work as they sent me a message that my delivery was coming a day early, guess what.... It didn't arrive, website says its out for delivery today so 2nd day off work (2 days annual leave now lost), no time stated on when it's getting delivered. So guess it's going to be another whole day at home waiting. Going by all the reviews left below I'm taking bets on if it gets delivered today. Dell have been brilliant on thier side and understand the pain.

Fix the tracker!! UPDATED ----UPDATED REVIEW---- After dealing with costumer support they were great and informed me the tracker doesn't update till the product has arrived from china, it arrived from china and I instantly got updated by them and it came on the day they set the ETA for! It would be nice if they let you know at what point the laptop was at coming from china, but overall a good experience with customer service! ----ORIGINIAL REVIEW---- Dell says it has reached the local carrier yet they say they haven’t revived it! I hope it’s just a tracker issue as I’m going to uni soon and I need the laptop asap

No updated tracker information Review update: The item was awaiting to be received by Syncroen (hence why the tracker was not updated). Once received it was passed over to DHL and successfully delivered. Great communications by both Syncroen, DHL and Dell once the issue was raised. Can't fault them. Order shipped but Dell 31st July. ETA today (03rd August) According to syncroen tracker, the item has not been processed. Can someone please contact me to find out what has happened to my item?