Jiawei Fan
GBZero communication, Zero tracking information The ETA of my order is due in two days. On the dell website, it says my order is with a local carrier already. But the tracking system's been showing "your order has not yet been processed by our warehouse" only!! And when I tried to talk to someone and change my delivery to work, they seem to be blocking every single way of communication. God knows what's going on with my order. Why am I experiencing all these stress?? Frustration only....
GRJO
GBProbably the worst delivery service… Probably the worst delivery service ever, had to take a day off work as they sent me a message that my delivery was coming a day early, guess what.... It didn't arrive, website says its out for delivery today so 2nd day off work (2 days annual leave now lost), no time stated on when it's getting delivered. So guess it's going to be another whole day at home waiting. Going by all the reviews left below I'm taking bets on if it gets delivered today. Dell have been brilliant on thier side and understand the pain.
Raghava B
GBI have purchased a monitor from dell on… I have purchased a monitor from dell on Nov 24th 2023 is been shipped with syne . I am yet to receive my order. Can anyone please let me know how I can get to them. Do we have any email/phone for raising a complaints .Tracking update saying it has been returned to warehouse. I tried contacting warehouse which is the only phone number I could get. Can anyone please help me out. Update : issue has been resolved now. Monitor has been delivered on 2/01/2024 12:15 PM with tracking being updated correctly. Thank you so much.
Dave
GBWhy Does DELL continue to use DPD Have an email from Dell saying delivered. A receipt from DPD saying Stephen the driver delivered it! Guess what no delivery been on phone to DPD twice after 15 min wait, customer service service agent cant find order. Says I will just check something else and disconnects the call. Update: DPD delivred to wrong address nice nieghbour dropped parcel round. Never heard anything back from DPD. Dell didnhowever refund £80 for inconvenience and apologised.
Gavin Walker
GBItem dispatched days ago Item dispatched days ago, one website saying with local courier, but syncreon tracker saying not even been processed yet and is meant to be delivered tomorrow. Not sure if I’m getting my item from dell tomorrow as promised by Dell