Why Does DELL continue to use DPD Have an email from Dell saying delivered. A receipt from DPD saying Stephen the driver delivered it! Guess what no delivery been on phone to DPD twice after 15 min wait, customer service service agent cant find order. Says I will just check something else and disconnects the call. Update: DPD delivred to wrong address nice nieghbour dropped parcel round. Never heard anything back from DPD. Dell didnhowever refund £80 for inconvenience and apologised.

Probably the worst delivery service… Probably the worst delivery service ever, had to take a day off work as they sent me a message that my delivery was coming a day early, guess what.... It didn't arrive, website says its out for delivery today so 2nd day off work (2 days annual leave now lost), no time stated on when it's getting delivered. So guess it's going to be another whole day at home waiting. Going by all the reviews left below I'm taking bets on if it gets delivered today. Dell have been brilliant on thier side and understand the pain.

No tracking updates Dell shipped the package on the 12th, says 'Your order has reached your local carrier' with estimated delivery on the 22nd. Syncreon tracking still says 'Your order has not yet been received by our warehouse' yet the estimated delivery in 4 days still hasn't changed. Very annoying when you don't know whether delivery is delayed or not, or even what country the package is in.

No updated tracker information Review update: The item was awaiting to be received by Syncroen (hence why the tracker was not updated). Once received it was passed over to DHL and successfully delivered. Great communications by both Syncroen, DHL and Dell once the issue was raised. Can't fault them. Order shipped but Dell 31st July. ETA today (03rd August) According to syncroen tracker, the item has not been processed. Can someone please contact me to find out what has happened to my item?

Ordered a laptop from Dell with… Ordered a laptop from Dell with estimated delivery date of 22nd to 28th March. Dell dispatched the order and it updated to an ETA of 2nd April. Dell website states it’s with local courier yet the syncreon website advises it hasn’t even been dispatched yet. Spoke to fell earlier who advised it was due to on the 27th March and as I refreshed the Syncreon website it updated to delivery on the 27th. I have no idea at all what is happening with my delivery.