Horrible service Horrible service, no way of accurately tracking parcel

Waiting for a delivery which says due… Waiting for a delivery which says due today. Very poor tracking on website which never updates. Still has not arrived, would like to contact them but no options on their website Edit: thank you to syncreon to reaching out quickly after leaving the review. Unfortunately all they were able to tell me is they don’t have a positive response for locating the parcel. So without a laptop for another 3 weeks. Don’t understand why dell would choose to use such poor couriers, although would make sense given the CEO used to work at Dell.

Zero communication, Zero tracking information The ETA of my order is due in two days. On the dell website, it says my order is with a local carrier already. But the tracking system's been showing "your order has not yet been processed by our warehouse" only!! And when I tried to talk to someone and change my delivery to work, they seem to be blocking every single way of communication. God knows what's going on with my order. Why am I experiencing all these stress?? Frustration only....

Unhappy customer - not enough delivery info Another unhappy customer who can't see what's going on with my Dell laptop delivery. Dell email said to be at home ready to accept delivery 3 days ago. No delivery. No updates. If you're reading this syncreon agents - please help!

Order was not delivered My order was due to be delivered today but nobody showed up. I even sent multiple mails to the company two days ago and asked them to please let me know in case the delivery is delayed. But I didnt even get a reply. Now I had to use one of my vacation days from work for nothing. And Im not quite sure why they even have a tracking tool as it doesnt update the status and still shows it will be delivered today. By far the worst experience with a delivery company so far.