Waiting for a delivery which says due… Waiting for a delivery which says due today. Very poor tracking on website which never updates. Still has not arrived, would like to contact them but no options on their website Edit: thank you to syncreon to reaching out quickly after leaving the review. Unfortunately all they were able to tell me is they don’t have a positive response for locating the parcel. So without a laptop for another 3 weeks. Don’t understand why dell would choose to use such poor couriers, although would make sense given the CEO used to work at Dell.

Unhappy customer - not enough delivery info Another unhappy customer who can't see what's going on with my Dell laptop delivery. Dell email said to be at home ready to accept delivery 3 days ago. No delivery. No updates. If you're reading this syncreon agents - please help!

The tracking system that doesn't "Your order has not yet been processed by our warehouse" and yet it's "due"(tm) to be delivered in two days time. What's the point of a tracking system that appears to be a static webpage?

No tracking updates Dell shipped the package on the 12th, says 'Your order has reached your local carrier' with estimated delivery on the 22nd. Syncreon tracking still says 'Your order has not yet been received by our warehouse' yet the estimated delivery in 4 days still hasn't changed. Very annoying when you don't know whether delivery is delayed or not, or even what country the package is in.

Why Does DELL continue to use DPD Have an email from Dell saying delivered. A receipt from DPD saying Stephen the driver delivered it! Guess what no delivery been on phone to DPD twice after 15 min wait, customer service service agent cant find order. Says I will just check something else and disconnects the call. Update: DPD delivred to wrong address nice nieghbour dropped parcel round. Never heard anything back from DPD. Dell didnhowever refund £80 for inconvenience and apologised.