Mike
IEI've been waiting for a delivery of a Dell Desktop I've been waiting for a delivery of a Dell desktop, and keep getting the missed delivery emails. The status says "Delivery Attempted - Customer Not Home". I have certainly been home and the driver has made no attempt to deliver the parcel. When trying to dial the Syncreon phone number in the status email, the phone number isn't valid. This is a shockingly poor service. I just want to pick up my computer!
Mehran
GBOrder shipped several days ago but… Order shipped several days ago but according to the syncroen tracker, the item has not been received by them. Please can someone contact me to find out what has happened to my item?
Dave
GBWhy Does DELL continue to use DPD Have an email from Dell saying delivered. A receipt from DPD saying Stephen the driver delivered it! Guess what no delivery been on phone to DPD twice after 15 min wait, customer service service agent cant find order. Says I will just check something else and disconnects the call. Update: DPD delivred to wrong address nice nieghbour dropped parcel round. Never heard anything back from DPD. Dell didnhowever refund £80 for inconvenience and apologised.
Raghava B
GBI have purchased a monitor from dell on… I have purchased a monitor from dell on Nov 24th 2023 is been shipped with syne . I am yet to receive my order. Can anyone please let me know how I can get to them. Do we have any email/phone for raising a complaints .Tracking update saying it has been returned to warehouse. I tried contacting warehouse which is the only phone number I could get. Can anyone please help me out. Update : issue has been resolved now. Monitor has been delivered on 2/01/2024 12:15 PM with tracking being updated correctly. Thank you so much.
SHEIKH AZAD
GBHorrible service Horrible service, no way of accurately tracking parcel