Horrible service Horrible service, no way of accurately tracking parcel

Tracking website is as useful as a chocolate teapot!! Tracking website it’s either slow or not updated which is completely unacceptable when used by such a big company like dell, ordered a computer on the 18th with 3-5 day delivery. It’s the 24th today and there has been not a single update on the website since I was given the tracking ( not yet processed at our warehouse). I see a lot of reviews showing the same experience and am looking for support to find my package and an accurate delivery date.

Item dispatched days ago Item dispatched days ago, one website saying with local courier, but syncreon tracker saying not even been processed yet and is meant to be delivered tomorrow. Not sure if I’m getting my item from dell tomorrow as promised by Dell

No tracking updates Dell shipped the package on the 12th, says 'Your order has reached your local carrier' with estimated delivery on the 22nd. Syncreon tracking still says 'Your order has not yet been received by our warehouse' yet the estimated delivery in 4 days still hasn't changed. Very annoying when you don't know whether delivery is delayed or not, or even what country the package is in.

Not impressed with this company Seems like this courier company are a nightmare as I am finding out. Ordered 25th Nov for delivery 28th and nothing heard. Chased Dell today who said they’ve tried to deliver 3 times now and it’s gone back. What courier company doesn’t let you know they’re going to attempt delivery or put a note through your door to say they’re attempted and to contact them. Shocking service.