Probably the worst delivery service… Probably the worst delivery service ever, had to take a day off work as they sent me a message that my delivery was coming a day early, guess what.... It didn't arrive, website says its out for delivery today so 2nd day off work (2 days annual leave now lost), no time stated on when it's getting delivered. So guess it's going to be another whole day at home waiting. Going by all the reviews left below I'm taking bets on if it gets delivered today. Dell have been brilliant on thier side and understand the pain.

Order shipped several days ago but… Order shipped several days ago but according to the syncroen tracker, the item has not been received by them. Please can someone contact me to find out what has happened to my item?

No updated tracker information Review update: The item was awaiting to be received by Syncroen (hence why the tracker was not updated). Once received it was passed over to DHL and successfully delivered. Great communications by both Syncroen, DHL and Dell once the issue was raised. Can't fault them. Order shipped but Dell 31st July. ETA today (03rd August) According to syncroen tracker, the item has not been processed. Can someone please contact me to find out what has happened to my item?

Why Does DELL continue to use DPD Have an email from Dell saying delivered. A receipt from DPD saying Stephen the driver delivered it! Guess what no delivery been on phone to DPD twice after 15 min wait, customer service service agent cant find order. Says I will just check something else and disconnects the call. Update: DPD delivred to wrong address nice nieghbour dropped parcel round. Never heard anything back from DPD. Dell didnhowever refund £80 for inconvenience and apologised.

Waiting for a delivery which says due… Waiting for a delivery which says due today. Very poor tracking on website which never updates. Still has not arrived, would like to contact them but no options on their website Edit: thank you to syncreon to reaching out quickly after leaving the review. Unfortunately all they were able to tell me is they don’t have a positive response for locating the parcel. So without a laptop for another 3 weeks. Don’t understand why dell would choose to use such poor couriers, although would make sense given the CEO used to work at Dell.