Ease of use is 5 stars Ease of use is 5 stars, unfortunately their rate increase is too dramatic & unexpected to be considered fair. It was bad enough when the unit I signed up for online ended up being $20 more than advertised, they also increased my rates by almost $20 after only a year of service! And I was never informed of the increase, I just happened to find out when making my monthly payment. This created a financial hardship on me due to having multiple units. The management staff is also somewhat difficult to deal with, but the staff at each location were awesome & very helpful. My advice is they're an exceptable self-storage company, just ensure to keep track of your account & balance

nice facilities...but... Nice facilities in seemingly convenient locations....but c'mon....it's a storage unit! The rent goes up at least $5 a year....which I find amazing. Owner Greed perhaps? That's my guess. They know it's a pain in the butt to move...so they stick it to you.

Well run, friendly and organized company Wouldn't consider any other rental storage company in the Ocala area.They make you feel important and like part of their family.

Absolutely Horrible! Absolutely Horrible!! Do not rent from these people unless you want all of your personal belongings to be covered in mold and mildew. They claim it is an enclosed structure with climate control… That is completely false! Mold and mildew entered our unit and all of our things were completely ruined. Also the owner, manager, assistant manager none Of them called us back ever! This place is a joke!

THE BEST STORAGE FACILITIES IN MARION COUNTY! I rented a storage unit at the Neighborhood Storage located on West Hwy 40. The service I got from Lacee was outstanding. The facility was very clean and easy to navigate. I would recommend Neighborhood to storage to anyone needing storage. They are the best!!!!! Lacee's number is 854-2777.