Customer service is excellent Customer service is excellent. I am a new customer and so far everytime I have had a question, customer service has been prompt and courteous. I am very pleased with my experience so far and am looking forward to hopefully working with Wholesale2b for a ling time.

Zara, a kind online agent Zara, the agent I delt with today for questions for the business my husband & I have started was kind, & helpful! We are new to wholsesale2b & hope the process continues as well as the help we were given by Zara today!

Not wholesale pricing at the moment. Shipping fees too high. Their online system works really good from a technological perspective but unfortunately their wholesale vendors are not great. Most of them charge a ridiculous amount for shipping, making the product cost way above retail. For example one company charged 3.89 for cheap headphones which sounds like a great price, but they added $15 for shipping (when such a small item definitely wouldn't cost more than $5 to ship since it would be under 4 oz). Walmart sells similar products for $5, so how are you going to compete with that with ebay fees when your price is nearly $20. Obviously if the price is too high no one is going to buy from you. I think wholesale2b could be great if they started clamping down on excessive shipping charges - perhaps making it against the rules to charge so much on small items.

There are better business out there for dropshipping!! Very long wait times to get a web store made. Professionalism is very much lacking! Takes 12-24 hours to have someone contact you. Weekends no one is around to help. Costs add up from initial price for essential add ons. Company doesn’t seem to care to much of clients as that one problem could take weeks to resolve. How there are positive reviews is questionable since other forum platforms also mention the poor service this company offers. Seriously go with another company and save your self some grief!

Wholesale2b Needs To Do Better Mia was very informative on how to resolve my technical issues. So A++++ to her. Now onto the negatives: I've had nothing but issues with wholesale2b. On 4/1/2024 I tried logging into my account and due to three failed attempts it locked my account and stated that I could request a password reset. I did this several times and never received the code or link to reset password. I created a new account so I could at least talk to a representative and was informed that the representative was going to create a ticket for me. It's been over 12hrs since and haven't received any reply's or responses. So I contacted support again and was told I could create a ticket off of the newly created account and so that's what I have done. Come on Wholesale2b you need to get better communication stlyes (i.e Phone Number, Email, an actual Support Team).....