I opened a new account with this company and had a few questions. I recently opened a new account with this company. I called customer service during normal business hours. I tried 3 different extension options and did not get a representative. I chose option for customer service, option for account holder and sales. No one picked up until the 4th time I called, and some guy picked up and yelled "stop calling". The amount of money I intend to spend, I am not interested in doing business with a company like this. Very unprofessional!

Exceptional Service from Gelyn - A Five-Star Experience! I recently had the pleasure of receiving exceptional service from Gelyn, and I couldn't be more impressed. From start to finish, Gelyn went above and beyond to ensure that my experience was nothing short of outstanding. Gelyn's professionalism, attention to detail, and dedication to customer satisfaction were truly remarkable. Not only did Gelyn address all of my questions promptly and thoroughly, but they also provided valuable insights and guidance every step of the way.

Wholesale2b Needs To Do Better Mia was very informative on how to resolve my technical issues. So A++++ to her. Now onto the negatives: I've had nothing but issues with wholesale2b. On 4/1/2024 I tried logging into my account and due to three failed attempts it locked my account and stated that I could request a password reset. I did this several times and never received the code or link to reset password. I created a new account so I could at least talk to a representative and was informed that the representative was going to create a ticket for me. It's been over 12hrs since and haven't received any reply's or responses. So I contacted support again and was told I could create a ticket off of the newly created account and so that's what I have done. Come on Wholesale2b you need to get better communication stlyes (i.e Phone Number, Email, an actual Support Team).....

Good Customer Service So far, my experience is great in terms of customer service. Thanks to Lisa who is very much knowledgeable with my questions. I will update once I started integrating with Amazon and ebay and once they fully done my store. I can only rate now is customer service.

Great Experience Our company has been working with Ani who has been fantastic at making the partnering process with Wholesale2B very easy. I love that such a large product catalogue is available and appreciate the offerings such as the dropship class. Wholesale2B provides great tools for its customers and the promptness in the response time from support is helpful and reassuring.