Jackie
GBI opened a new account with this company and had a few questions. I recently opened a new account with this company. I called customer service during normal business hours. I tried 3 different extension options and did not get a representative. I chose option for customer service, option for account holder and sales. No one picked up until the 4th time I called, and some guy picked up and yelled "stop calling". The amount of money I intend to spend, I am not interested in doing business with a company like this. Very unprofessional!
J. D.
GBGreat Experience Our company has been working with Ani who has been fantastic at making the partnering process with Wholesale2B very easy. I love that such a large product catalogue is available and appreciate the offerings such as the dropship class. Wholesale2B provides great tools for its customers and the promptness in the response time from support is helpful and reassuring.
TheFeinheit
AEGood Customer Service So far, my experience is great in terms of customer service. Thanks to Lisa who is very much knowledgeable with my questions. I will update once I started integrating with Amazon and ebay and once they fully done my store. I can only rate now is customer service.
David Kiley
GBNot wholesale pricing at the moment. Shipping fees too high. Their online system works really good from a technological perspective but unfortunately their wholesale vendors are not great. Most of them charge a ridiculous amount for shipping, making the product cost way above retail. For example one company charged 3.89 for cheap headphones which sounds like a great price, but they added $15 for shipping (when such a small item definitely wouldn't cost more than $5 to ship since it would be under 4 oz). Walmart sells similar products for $5, so how are you going to compete with that with ebay fees when your price is nearly $20. Obviously if the price is too high no one is going to buy from you. I think wholesale2b could be great if they started clamping down on excessive shipping charges - perhaps making it against the rules to charge so much on small items.
Carolann
GBZara, a kind online agent Zara, the agent I delt with today for questions for the business my husband & I have started was kind, & helpful! We are new to wholsesale2b & hope the process continues as well as the help we were given by Zara today!