Jackie
GBI opened a new account with this company and had a few questions. I recently opened a new account with this company. I called customer service during normal business hours. I tried 3 different extension options and did not get a representative. I chose option for customer service, option for account holder and sales. No one picked up until the 4th time I called, and some guy picked up and yelled "stop calling". The amount of money I intend to spend, I am not interested in doing business with a company like this. Very unprofessional!
K Bo
CAThere are better business out there for dropshipping!! Very long wait times to get a web store made. Professionalism is very much lacking! Takes 12-24 hours to have someone contact you. Weekends no one is around to help. Costs add up from initial price for essential add ons. Company doesn’t seem to care to much of clients as that one problem could take weeks to resolve. How there are positive reviews is questionable since other forum platforms also mention the poor service this company offers. Seriously go with another company and save your self some grief!
Christian
CAW2B's Team Their customer service team are great, especially Ani, he was very patient with me and helped me fix an issue with linking my store to their platform, they have tutorial videos too which is nice and helpful. I've created several support tickets and they always fixed everything quickly. Looking forward to continue using W2B for my business, highly recommend them.
andreas sala
GBI was chatting with Zara and wanted to… I was chatting with Zara and wanted to ask for domain verification and woocommerce plan. She asked me to open a ticket for support team to provide further detail
Carolann
GBZara, a kind online agent Zara, the agent I delt with today for questions for the business my husband & I have started was kind, & helpful! We are new to wholsesale2b & hope the process continues as well as the help we were given by Zara today!