Customer service is excellent Customer service is excellent. I am a new customer and so far everytime I have had a question, customer service has been prompt and courteous. I am very pleased with my experience so far and am looking forward to hopefully working with Wholesale2b for a ling time.

This is the most unprofessional company… Products have high prices. I checked many products and found I can get the same prices buying retail on Amazon. Imagine that. Based on my overall experience I just couldn't believe that even if things were ordered they would ever ship in a timely fashion. This is the most unprofessional company I have ever dealt with. I had multiple problems I needed help with and their useless online chat person could never answer ANY question and would always tell me to create a support ticket. I sent in multiple tickets over the course of a few weeks and NEVER got even one response. I'm glad I only signed up for their monthly plan because when you cancel they don't refund you anything. Imagine if you paid for a year but found out it's a worthless service! Beware.

Zara, a kind online agent Zara, the agent I delt with today for questions for the business my husband & I have started was kind, & helpful! We are new to wholsesale2b & hope the process continues as well as the help we were given by Zara today!

Not wholesale pricing at the moment. Shipping fees too high. Their online system works really good from a technological perspective but unfortunately their wholesale vendors are not great. Most of them charge a ridiculous amount for shipping, making the product cost way above retail. For example one company charged 3.89 for cheap headphones which sounds like a great price, but they added $15 for shipping (when such a small item definitely wouldn't cost more than $5 to ship since it would be under 4 oz). Walmart sells similar products for $5, so how are you going to compete with that with ebay fees when your price is nearly $20. Obviously if the price is too high no one is going to buy from you. I think wholesale2b could be great if they started clamping down on excessive shipping charges - perhaps making it against the rules to charge so much on small items.

W2B's Team Their customer service team are great, especially Ani, he was very patient with me and helped me fix an issue with linking my store to their platform, they have tutorial videos too which is nice and helpful. I've created several support tickets and they always fixed everything quickly. Looking forward to continue using W2B for my business, highly recommend them.