Good Customer Service So far, my experience is great in terms of customer service. Thanks to Lisa who is very much knowledgeable with my questions. I will update once I started integrating with Amazon and ebay and once they fully done my store. I can only rate now is customer service.

W2B's Team Their customer service team are great, especially Ani, he was very patient with me and helped me fix an issue with linking my store to their platform, they have tutorial videos too which is nice and helpful. I've created several support tickets and they always fixed everything quickly. Looking forward to continue using W2B for my business, highly recommend them.

Thanks for a rapid response Thanks for a rapid response

I opened a new account with this company and had a few questions. I recently opened a new account with this company. I called customer service during normal business hours. I tried 3 different extension options and did not get a representative. I chose option for customer service, option for account holder and sales. No one picked up until the 4th time I called, and some guy picked up and yelled "stop calling". The amount of money I intend to spend, I am not interested in doing business with a company like this. Very unprofessional!

Wholesale2b Needs To Do Better Mia was very informative on how to resolve my technical issues. So A++++ to her. Now onto the negatives: I've had nothing but issues with wholesale2b. On 4/1/2024 I tried logging into my account and due to three failed attempts it locked my account and stated that I could request a password reset. I did this several times and never received the code or link to reset password. I created a new account so I could at least talk to a representative and was informed that the representative was going to create a ticket for me. It's been over 12hrs since and haven't received any reply's or responses. So I contacted support again and was told I could create a ticket off of the newly created account and so that's what I have done. Come on Wholesale2b you need to get better communication stlyes (i.e Phone Number, Email, an actual Support Team).....