Matthew Werner
GBWholesale2b Needs To Do Better Mia was very informative on how to resolve my technical issues. So A++++ to her. Now onto the negatives: I've had nothing but issues with wholesale2b. On 4/1/2024 I tried logging into my account and due to three failed attempts it locked my account and stated that I could request a password reset. I did this several times and never received the code or link to reset password. I created a new account so I could at least talk to a representative and was informed that the representative was going to create a ticket for me. It's been over 12hrs since and haven't received any reply's or responses. So I contacted support again and was told I could create a ticket off of the newly created account and so that's what I have done. Come on Wholesale2b you need to get better communication stlyes (i.e Phone Number, Email, an actual Support Team).....
Jackie
GBI opened a new account with this company and had a few questions. I recently opened a new account with this company. I called customer service during normal business hours. I tried 3 different extension options and did not get a representative. I chose option for customer service, option for account holder and sales. No one picked up until the 4th time I called, and some guy picked up and yelled "stop calling". The amount of money I intend to spend, I am not interested in doing business with a company like this. Very unprofessional!
Nandhana Deepak
INI like the service that abbie give me I like the service that abbie give me. Thankyou
K Bo
CAThere are better business out there for dropshipping!! Very long wait times to get a web store made. Professionalism is very much lacking! Takes 12-24 hours to have someone contact you. Weekends no one is around to help. Costs add up from initial price for essential add ons. Company doesn’t seem to care to much of clients as that one problem could take weeks to resolve. How there are positive reviews is questionable since other forum platforms also mention the poor service this company offers. Seriously go with another company and save your self some grief!
S. Wyatt
GBExceptional Service from Gelyn - A Five-Star Experience! I recently had the pleasure of receiving exceptional service from Gelyn, and I couldn't be more impressed. From start to finish, Gelyn went above and beyond to ensure that my experience was nothing short of outstanding. Gelyn's professionalism, attention to detail, and dedication to customer satisfaction were truly remarkable. Not only did Gelyn address all of my questions promptly and thoroughly, but they also provided valuable insights and guidance every step of the way.