No customer service & they delete negative reviews I've made several orders from them and always got what I ordered. One expensive item (<$1K) arrived with some inexpensive parts missing. I provided them with the prod #, missing parts#, part description, & photos from their assembly manual. Many emails were exchanged. Still, the service tech was unable to correctly identify the part. He guessed at it and twice sent me the wrong parts and then gave up. When I wrote a negative review, they pulled it off their site.

Happy customer!! I ordered a little air cooled petrol hit and miss Oddball engine. Received my order very soon end very well packed. The M96 Mini Horizontal Air-Cooled Single-Cylinder 4-Stroke Oddball Hit and Miss Gas Engine runs very good right out of the box. I’m a very happy customer!

Great product-excellent fit and finish - superb service I was pleasantly surprised by the excellent fit and finish on this mini drill press. Very well made product. Was looking for a small tool to do some very tiny work on the deck of the boats I make and yet take up little space on the workbench. And this does it well. Well worth the price and love EngineDIY free shipping and fairly fast delivery to Canada - hassle free for sure. Had an issue with the power supply not included but the Customer Service came through and solved my problems immediately - Good Job!

Successful Christmas because of enginediy! My mom really wanted to find something for my son to build. He told her he’s interested in doing something with his hands for a career vs “going to college”. My husband is a mechanical engineer and their brains work pretty similarly. I was so happy to stumble upon enginediy.com. We decided on a small one as he is only 12. He built it pretty quickly and LOVED getting it to run successfully! It’s a combustion engine and we already need to go buy more wick for it! I’m glad he will have something to set on his desk for a very long time.

Pleasure to do buisnes… I have had the pleasure to do buisnes with ENGINEDIY several times, never had any problems, very nice products and great service.