No customer service & they delete negative reviews I've made several orders from them and always got what I ordered. One expensive item (<$1K) arrived with some inexpensive parts missing. I provided them with the prod #, missing parts#, part description, & photos from their assembly manual. Many emails were exchanged. Still, the service tech was unable to correctly identify the part. He guessed at it and twice sent me the wrong parts and then gave up. When I wrote a negative review, they pulled it off their site.

Fantastic Fantastic! This is the 4th project I've purchased from EngineDIY and I have enjoyed each and everyone. The Rotary 5 Cylinder, the Fighter Jet Engine, the V8 Flat Plane Crankshaft Engine and now the Turbofan Jet Engine. This particular model project is made from all metal parts with precision fitment and provides 20+ hours of assembly enjoyment. All of these projects are in lighted displays in my home and are enjoyed by friends and family. Especially noteworthy is all these models "run" by rechargable battery. Watching pistons, gears, propellers and machine parts move is awesome! I've been purchasing from this outfit for 4 years and look forward to future kits.

Pleasure to do buisnes… I have had the pleasure to do buisnes with ENGINEDIY several times, never had any problems, very nice products and great service.

They don’t respond to emails regarding… They don’t respond to emails regarding their product once they have your money. I purchased 2 engines from them and they both don’t work. Don’t waste your money here

Enjoyable hobby I got the kit in the exact shipping time. I am really appriciated for that. As soon as i had free time after my ordinary works, i had focused on it in the evening. A happiness occured on my face at the end of the work . Because it was really enjoyable to create such nice hobbies. Thank you for all people who generated such nice works for us.