John Lee
AURetrol HM-01 Hit & Miss engine. In 2023 I pre-ordered a Retrol HM-01 hit and miss engine from Enginediy which I knew would take a couple of months for delivery because it was still in pre production. I was happy to wait and I was kept informed of progress and expected delivery. It duly arrived very well packed and beautifully made. This was my first attempt at building an engine but it went together perfectly. The instructions were mainly pictorial and a little more written description would have helped but all my questions were promptly answered by their excellent service department. I have been running this engine for four months now and I’m delighted with the design and quality. I would certainly recommend Enginediy and will be using them again.
john b.
GBNo customer service & they delete negative reviews I've made several orders from them and always got what I ordered. One expensive item (<$1K) arrived with some inexpensive parts missing. I provided them with the prod #, missing parts#, part description, & photos from their assembly manual. Many emails were exchanged. Still, the service tech was unable to correctly identify the part. He guessed at it and twice sent me the wrong parts and then gave up. When I wrote a negative review, they pulled it off their site.
Derek Ellis
CAGreat product-excellent fit and finish - superb service I was pleasantly surprised by the excellent fit and finish on this mini drill press. Very well made product. Was looking for a small tool to do some very tiny work on the deck of the boats I make and yet take up little space on the workbench. And this does it well. Well worth the price and love EngineDIY free shipping and fairly fast delivery to Canada - hassle free for sure. Had an issue with the power supply not included but the Customer Service came through and solved my problems immediately - Good Job!
WayneN
AUGreat and Respectful Service I like EngineDIY because they always do what they say they will do. If you have any problems assembling one of their excellent kits, an email to enginediy.com will get you a quick reply. I recently purchased a very new model. Understandably, there have been a couple of production bugs, causing me to email EngineDIY to ask for replacement parts. They were sent to me without complaint as soon as they could source them. You are safe with EngineDIY. Recommended!
Gotte
DKPleasure to do buisnes… I have had the pleasure to do buisnes with ENGINEDIY several times, never had any problems, very nice products and great service.