No customer service & they delete negative reviews I've made several orders from them and always got what I ordered. One expensive item (<$1K) arrived with some inexpensive parts missing. I provided them with the prod #, missing parts#, part description, & photos from their assembly manual. Many emails were exchanged. Still, the service tech was unable to correctly identify the part. He guessed at it and twice sent me the wrong parts and then gave up. When I wrote a negative review, they pulled it off their site.

my trusted agent the knowing that the investment in the item being shipped is in the best hands and care ,as if in your own hands.

Successful Christmas because of enginediy! My mom really wanted to find something for my son to build. He told her he’s interested in doing something with his hands for a career vs “going to college”. My husband is a mechanical engineer and their brains work pretty similarly. I was so happy to stumble upon enginediy.com. We decided on a small one as he is only 12. He built it pretty quickly and LOVED getting it to run successfully! It’s a combustion engine and we already need to go buy more wick for it! I’m glad he will have something to set on his desk for a very long time.

Zero Service after purchase They are all over you when they smell a sale, but when there is a problem, nobody helps you. They are just resellers of products, and their English is atrocious. Truthfully, bad reviews are deleted. I'm still waiting for parts from over a year ago. Stay away from this place. Go to Sterlingkit, Unlike these people, they actually answer your emails and concerns. Here, you only lose money!

Just go ahead and pull the trigger! The ordering process was easy, tracking info was timely, and engine was packed carefully. I incorrectly thought a component was missing and contacted customer service. They quickly responded with directions to find the part in my kit. i am so happy with Engine DIY tgat I bought ANOTHER product from them!