Marie
CAUnfortunate waste of time, money, energy I feel duped!! I ordered two pairs of shoes from Dwarves in my usual size. When they arrived, they were DRASTICALLY too small. Customer Service kindly directed me towards the return protocol. However, returns to China from Canada cost $150!!!!!! When I noted this to Customer Service, I was then provided an alternate US return address. This cost me $50 to return. Refunds are then subject to an additional $28USD. I went ahead and exchanged one pair and returned the other to the US address a couple weeks ago. I have not yet received the return fare, but *have* received the "new pair" in a supposedly larger size. Dude, they are the same pair of too-small shoes. I'm obviously not going to bother returning them AGAIN for ANOTHER $50. Overall BRUTAL experience. That said, the customer service person I spoke to was nice and helpful. But that in no way makes up for being f****** robbed. The shoes themselves were nice, so this is all a denged shame!
Sandra Ezell
GBI bought the Goodyear horse leather… I bought the Goodyear horse leather ankle boots, I absolutely love my boots. I was kept updated on my status and received my boots in a very timely manner. I measured my foot and used the size chart to select my size and they fit perfectly. My insoles also fit perfectly, Extremely comfortable and worth the price. Would definitely recommend to my friends and buy from this company again.
Anna Parkhomenko
UAGot my boots Got my boots. Very happy. Good quality, exactly what I wanted. I wish the delivery was faster, but otherwise it's all good.
Galina Wilson
GBI am very pleased with a quick delivery… I am very pleased with a quick delivery and high quality of the shoes! Thank you so much! I am so grateful to find your online store.