You have been warned When you look at the Romatti Design website you could easily believe you are buying genuine items. They do after all use images of genuine items. However this is not the case. I purchased what I thought were genuine Vistosi Wall Lights at a discounted rate because I was a new customer and was purchasing three lights (multi-purchase discount) - However, when the lights finally arrived after being held up in Poland (alarm bells starting to ring) - I discovered the badly packaged items were just cheap knock-offs from a factory in China. When I complained and asked for a refund, I was initially told that I would have to send the items back to China at my own cost first (£600) and didn't offer refunds unless I did this. Upon examining the lights I then noticed two were actually damaged. This is hardly surprising since the cardboard and wrapping was of such a poor standard. At this point the company started to back track and offered me a refund rather than send me replacement items. However no refund has been forthcoming and the company no longer answer my e-mails. My advice is to read the FAQ and T&Cs very carefully before buying from this company as they are governed by Chinese law and have demonstrated little interest in providing a professional service once they have your money

LEAD TIME AND THE WRONG ITEM LEAD TIME AND I WAS SENT THE WRONG ITEM, WHEN I REACHED OUT TO CORRECT, NO ONE COMMUNICATED WITH ME.

Outstanding customer service and very… Outstanding customer service and very helpful in case something went wrong. I can only recommend romatti and would order again as soon as I need further lamps.

Great experience Great company! Big thanks to the managers for being quick and always answering my questions! The lighting is really nice and good quality. I'll recommend this company for sure.

They Stole my money They Stole my money, paid $1,000 for a lamp, they never shipped and mever refunded my money, do not order anything from this people