Outstanding customer service and very… Outstanding customer service and very helpful in case something went wrong. I can only recommend romatti and would order again as soon as I need further lamps.

Great experience Great company! Big thanks to the managers for being quick and always answering my questions! The lighting is really nice and good quality. I'll recommend this company for sure.

Cheap knockoffs, not as advertised Fraud alert. Be very warned. After weeks of waiting for my shipment, my $1400 disk chandelier arrived, and is nothing like what is advertised on the romatti website. There are plastic parts and Home Depot like metal bolts instead of the delicate bronze as advertised. A cheap knock off through and through. What is worse is that you cannot email Romatti customer support without getting bounced back/delivery failure. Both sales@Romattidesign and hello@romattidesign get bounced back. The only way to communicate with them is by chat and I did this. At first they told me they would contact the factory to try to resolve the issue and see what happens. They then wrote wrote back and said that the item has not been updated on the website, so what I got is the current version and that I should be happy to accept a 25% discount on my next order at Romatti — obviously this is unacceptable as the item I received is not what was online, but rather a very cheap knock off. When I continued the chat and told them I was unhappy with this resolution, I have been met with dead silence for the past 2.5 weeks. Zero response even though I have prompted a response by checking in via chat (only way to communicate) many times over last 20 days. Total scam.

They Stole my money They Stole my money, paid $1,000 for a lamp, they never shipped and mever refunded my money, do not order anything from this people

LEAD TIME AND THE WRONG ITEM LEAD TIME AND I WAS SENT THE WRONG ITEM, WHEN I REACHED OUT TO CORRECT, NO ONE COMMUNICATED WITH ME.