Horrible Customer Service, Received Wrong Order Refined Shoes took over a month to ship my order. When it finally arrived, it was two sizes larger than what I ordered in the wrong gender. I tried to contact with five emails and no response. No correction or contact ever made.

I was impressed by their initial… I was impressed by their initial delivery time, the shoes arrived two days after purchase for no additional charge, but their communication could be better.

They should be ashamed Would not recommend you buy from the company, I am still waiting on the training shoes I ordered in September 2023 I have sent email after email with no response, they were not shy taking the £80 for them. I will be taking this up with the Ombusman after the New Year, they won't be getting away with it.

My favorite shoe company My favorite shoe company! I adore these gorgeous heels and cannot wait to wear them! The shipping was so quick too and the communication was great

I ordered what was supposed to be a… I ordered what was supposed to be a pair of Converse Chuck Taylor UK size 5, wide fit. What came was an unbranded, US size 5 (much smaller) narrow fit....WOW, can't get it more wrong!!