DO NOT ORDER FROM HERE I placed an order on September 23 for a pair of new balance shoes. I did not get an update on the initial couple of days. I decided to write an email and I never got a response back or my order. Then I wrote another email and another. For a total of 4 emails. They have no phone number. I had to contact my bank to dispute the monies.

Refinedshoes is a total scam Refinedshoes is a total scam. They only deliver cheap copies of famous brands. You order e.g. New Balance and receive a pair of New Bechade. Don't order anything from them!!!

They should be ashamed Would not recommend you buy from the company, I am still waiting on the training shoes I ordered in September 2023 I have sent email after email with no response, they were not shy taking the £80 for them. I will be taking this up with the Ombusman after the New Year, they won't be getting away with it.

Horrible Customer Service, Received Wrong Order Refined Shoes took over a month to ship my order. When it finally arrived, it was two sizes larger than what I ordered in the wrong gender. I tried to contact with five emails and no response. No correction or contact ever made.

Not recommend at all Not recommend at all , I made order and cancelled it after I read bad reviews, is the same day, they didn’t give me refund, I have emailed many time , it’s been a month.