Horrible Customer Service, Received Wrong Order Refined Shoes took over a month to ship my order. When it finally arrived, it was two sizes larger than what I ordered in the wrong gender. I tried to contact with five emails and no response. No correction or contact ever made.

IT’S A SCAM IT’S A SCAM. I ordered a new balanced that never been delivered. I emailed the company and received a replied from “Joshua” that said my deliver was returned due to customer address issue. I kept emailing him more than 10 times since August asking for refund or re-shipping, and no more answers. IT’S A FRAUDULENT COMPANY. I called my bank and they canceled my credit card for security and sent me a new one. JOSHUA IS A CRIMINAL.

I was impressed by their initial… I was impressed by their initial delivery time, the shoes arrived two days after purchase for no additional charge, but their communication could be better.

Refinedshoes is a total scam Refinedshoes is a total scam. They only deliver cheap copies of famous brands. You order e.g. New Balance and receive a pair of New Bechade. Don't order anything from them!!!

Total scam Total scam. Reporting to BBB and FTC. Do not give them your money. To anyone else who has been scammed, please also report to the FTC and BBB.