Horrible Customer Service, Received Wrong Order Refined Shoes took over a month to ship my order. When it finally arrived, it was two sizes larger than what I ordered in the wrong gender. I tried to contact with five emails and no response. No correction or contact ever made.

This shop sells fake items and are not… This shop sells fake items and are not to be trusted. I recently attempted to purchase a pair of branded trainers. Wrong size sent and the item received is clearly fake. They even got the name of trainers wrong on the box! They do not adhere to UK law when it comes to consumer rights.

Refinedshoes is a total scam Refinedshoes is a total scam. They only deliver cheap copies of famous brands. You order e.g. New Balance and receive a pair of New Bechade. Don't order anything from them!!!

Scam Scam. Ordered some trainers on 2nd October and have heard nothing about delivery. I have chased twice but to no avail. Stay away from this company.

My favorite shoe company My favorite shoe company! I adore these gorgeous heels and cannot wait to wear them! The shipping was so quick too and the communication was great