COULD BE A BETTER COMPANY I started to use GoTen for my new dropshipping adventure and very rapidly received my first order. They advertise that we can use PayPal, but when you actually need to use it you will realise that you need to request authorisation from your account manager, that is based in China, not in the UK, so you have to wait for the answer depends on what time you sent your request, then they ask you to send information that not even PayPal requests (Driving licence, passport), no thank you, you will never get this from me. After I placed my order with GoTen (paid by credit card) on the 07/12/2020, on the 09/12/2020 was ready to be shipped and was given a Hermes tracking number, today the 17/12/2020 the item is still sitting the GoTen's warehouse waiting to be collected. I have been contacting them since the 11/12/2020 asking why my parcel is still sitting on their warehouse, and always got a scripted reply saying that Hermes takes their parcels without scanning and it should be scanned at any moment!!!! IT HAS BEEN OVER A WEEK SINCE MY ITEM IS READY FOR COLLECTION!!!! and now I have to wait 15 days for them to do something about it!!!!!!!!!!!!!!!!!!! I have a very angry customer to deal with, and these guys do nothing about it. Just be aware... Edit due to contact made from Goten. I was contacted today regarding my order and the situation will be resolved, not ideal but is the best that can be arranged. They are now looking in to resolve the Paypal situation soon and that is Excellent news as it will help a lot.

Scammers There payment system will tell you everything about them how do you request for such information from your customer, don’t register with this company has they will request for personal personal details, there are just a worst of time and energy

Terrible Website Terrible Website. Asking the real PayPal sensitive data. I guess these companies are big SCAM site. So bad with uncooperative payment gateways. Even with the reply. Anybody who reads should understand is it normal to give your paypal address and the personal details, driving license copy for website we don't know of. Pretty strange. Even high security websites dose not as for the paypal account details. People need to aware off these so called their terms policies.

Horrible on Returns Beware before you order that if you need to return anything they will only give you less than half the price back even though the product is returned in the same condition and they can easily resell it. 45% back on refunds is far from industry standard!

SCAM site. SCAM site. All poducts have no margine. they just use this website to collect email, address and phone number. I used a simcard and phone number on a device i never use because I did not trust it. The same day I got phone call on device I never use telling me I had been in a car accident. The only place I entered this phone number was on their SCAM website. Be Warned.