Terrible Website Terrible Website. Asking the real PayPal sensitive data. I guess these companies are big SCAM site. So bad with uncooperative payment gateways. Even with the reply. Anybody who reads should understand is it normal to give your paypal address and the personal details, driving license copy for website we don't know of. Pretty strange. Even high security websites dose not as for the paypal account details. People need to aware off these so called their terms policies.

Scammers There payment system will tell you everything about them how do you request for such information from your customer, don’t register with this company has they will request for personal personal details, there are just a worst of time and energy

They never give you the full refund… They never give you the full refund they will find any excuse not to pay you. Rubbish profit margins, Everyone online is competing with everyone else by the time you list a product you'd be lucky to make a pound on each item. COG + VAT + handling fee + Card fee. They add all these fees on top. you won't make money for the amount of work you put in by using Goten. They don't pressure on the courier companies that have the item for days and weeks and they don't contact them or pressure them at all. You paid they have their money they don't care about you. They make all the money and you do all the hard work for peanuts in the end. They never have enough UK stock. So if your a UK seller be prepared to struggle to find products that do sell are in stock. They save those products for their special sellers £50.0000 a month sellers then you can reserve stock AVOID AVOID AVOID not worth your time because that's what you'll be wasting here and money if you get a refund and you will get a refund it's inevitable. AVOID AVOID AVOID

Update. Received a response that rectified all of my issues and concerns. I addressed the support response time and was assured that it will not happen in the future. My products are now synced They have great products but terrible customer support. I have been waiting 5 days for a response for a ticket that I created. They advertise a Shopify integration but when you sync the platform, you are taken to 3rd party app, whose registration form is in Chinese. They claim they have 24/7 support but there is no live chat on their platform, so you just have to wait until your account rep decides to respond to your email. Their platform was highly recommended, but I fear this will hurt my businesses especially if a customer has an issue that needs immediate response

COULD BE A BETTER COMPANY I started to use GoTen for my new dropshipping adventure and very rapidly received my first order. They advertise that we can use PayPal, but when you actually need to use it you will realise that you need to request authorisation from your account manager, that is based in China, not in the UK, so you have to wait for the answer depends on what time you sent your request, then they ask you to send information that not even PayPal requests (Driving licence, passport), no thank you, you will never get this from me. After I placed my order with GoTen (paid by credit card) on the 07/12/2020, on the 09/12/2020 was ready to be shipped and was given a Hermes tracking number, today the 17/12/2020 the item is still sitting the GoTen's warehouse waiting to be collected. I have been contacting them since the 11/12/2020 asking why my parcel is still sitting on their warehouse, and always got a scripted reply saying that Hermes takes their parcels without scanning and it should be scanned at any moment!!!! IT HAS BEEN OVER A WEEK SINCE MY ITEM IS READY FOR COLLECTION!!!! and now I have to wait 15 days for them to do something about it!!!!!!!!!!!!!!!!!!! I have a very angry customer to deal with, and these guys do nothing about it. Just be aware... Edit due to contact made from Goten. I was contacted today regarding my order and the situation will be resolved, not ideal but is the best that can be arranged. They are now looking in to resolve the Paypal situation soon and that is Excellent news as it will help a lot.