Horrible on Returns Beware before you order that if you need to return anything they will only give you less than half the price back even though the product is returned in the same condition and they can easily resell it. 45% back on refunds is far from industry standard!

I know all the positive reviews here… I know all the positive reviews here are fake! This company sucks, use them and lose money as a drop shipper! Their return sucks, they will not refund you and they charge too many fees to place an order with them.

i have not got a clue how to use this… signed up and tried to place a order unfortuanately they want you to send photo id just to buy from them.What kind of buisness refuses peoples money without id? they have good products, so i tried to upload my driving license only to be told the image is to large This is the most frustrating dropshiping site i have encountered...Heres a idea for your company stop making it so difficult to buy your goods

After trying Goten for a few months After trying Goten for a few months, overall there are just too many issues with products and needing to do returns and the aftersales team take a long time to resolve anything. Yes some products are ok, but the rate of which returns or issues happen and the speed which goten deal with it is not great .... It's difficult to see them as a partner for much longer. Update: The resistance dial broke on a customer's bike .... I asked goten to send a replacement and had to fight for 3 weeks without getting any proper results. The item has now arrived and they did not even send the correct part. This is extremely embarrassing and I am so soo disappointed and angry by this.

I love their products and products… I love their products and products but!!! their delivery service through XDP as so for let them and me down. Still waiting for products over a week ago.