Scammers on return and refund cases My honest review . Goten is a real dropshipping platform using dropshipping retail sellers to make money . The bad thing about this platform ,they don't refund you in faulty items cases ,missing items ,compensation.... They have never refunded me ....they deleted all my refund cases on my account...(deleted all the evidences). They send damaged items, missing parts , to my customers . I had to refund my customers fully but Goten never refunded me ☹☹☹ (I won't forgive you greedy Goten😢😢😢 ) I thought I could make an extra income with Goten eventhough little money....... They took my money....I lost a lot . Be aware in sourcing expensive fragile items... You will work like a dog for Goten and pay for their faulty products from your pocket.I thought sourcing from their platform would be more Secured...but not... they promise partial refund or sharing loss ... The reality is lies🤥🤥🤥 ..... My account manager is like a gost manager doesn't like live chat...you have to email her (that not a big issue ) Goten strategy is : 0 loss = stupid will pays for faulty item 0 return 0 refund ⬆️just increasing the profit 💸💸💰💰. Once they find about a hot sale products they increase the prices dramatically ... Excuse Me the good reviews writers!!..how do you handle your return and refund cases ??🙄🙄😁😁. Goten you know that I am.not a liar .I would like to upload here all evidences for transparency. Just remember Go ten might destroy your business . Because doesn't cooperate with you to grow your business the evidence (no refund, increasing the prices and fees profit margin is low 50p if you sell on Market place like Ebay if you want to sell) I used to make a good profit sourcing from Amazon in the beginning.( Now I set up a company) Now I source from other platform in faulty cases the suppliers refund me.

COULD BE A BETTER COMPANY I started to use GoTen for my new dropshipping adventure and very rapidly received my first order. They advertise that we can use PayPal, but when you actually need to use it you will realise that you need to request authorisation from your account manager, that is based in China, not in the UK, so you have to wait for the answer depends on what time you sent your request, then they ask you to send information that not even PayPal requests (Driving licence, passport), no thank you, you will never get this from me. After I placed my order with GoTen (paid by credit card) on the 07/12/2020, on the 09/12/2020 was ready to be shipped and was given a Hermes tracking number, today the 17/12/2020 the item is still sitting the GoTen's warehouse waiting to be collected. I have been contacting them since the 11/12/2020 asking why my parcel is still sitting on their warehouse, and always got a scripted reply saying that Hermes takes their parcels without scanning and it should be scanned at any moment!!!! IT HAS BEEN OVER A WEEK SINCE MY ITEM IS READY FOR COLLECTION!!!! and now I have to wait 15 days for them to do something about it!!!!!!!!!!!!!!!!!!! I have a very angry customer to deal with, and these guys do nothing about it. Just be aware... Edit due to contact made from Goten. I was contacted today regarding my order and the situation will be resolved, not ideal but is the best that can be arranged. They are now looking in to resolve the Paypal situation soon and that is Excellent news as it will help a lot.

Horrible on Returns Beware before you order that if you need to return anything they will only give you less than half the price back even though the product is returned in the same condition and they can easily resell it. 45% back on refunds is far from industry standard!

Go Ten is 50/50 for me Go Ten is 50/50 for me. On the positive half, shipping is quick and easy, queries responsive. On the not so positive side -some high ticket items have a high rate of complaints or returns. You will have to split the return 45-55% with the company. Obviously this will leave you out of pocket. Missing screws -you are advised to tell your customer to go buy it themselves and a small partial refund offered for this. I would happily score this company far higher if some of the items were less shoddily built. Too many incidents of broken, frayed , bent or misaligned screw holes etc especially at the price they are being offered at.

I know all the positive reviews here… I know all the positive reviews here are fake! This company sucks, use them and lose money as a drop shipper! Their return sucks, they will not refund you and they charge too many fees to place an order with them.