SCAM site. SCAM site. All poducts have no margine. they just use this website to collect email, address and phone number. I used a simcard and phone number on a device i never use because I did not trust it. The same day I got phone call on device I never use telling me I had been in a car accident. The only place I entered this phone number was on their SCAM website. Be Warned.

Horrible on Returns Beware before you order that if you need to return anything they will only give you less than half the price back even though the product is returned in the same condition and they can easily resell it. 45% back on refunds is far from industry standard!

I love their products and products… I love their products and products but!!! their delivery service through XDP as so for let them and me down. Still waiting for products over a week ago.

They never give you the full refund… They never give you the full refund they will find any excuse not to pay you. Rubbish profit margins, Everyone online is competing with everyone else by the time you list a product you'd be lucky to make a pound on each item. COG + VAT + handling fee + Card fee. They add all these fees on top. you won't make money for the amount of work you put in by using Goten. They don't pressure on the courier companies that have the item for days and weeks and they don't contact them or pressure them at all. You paid they have their money they don't care about you. They make all the money and you do all the hard work for peanuts in the end. They never have enough UK stock. So if your a UK seller be prepared to struggle to find products that do sell are in stock. They save those products for their special sellers £50.0000 a month sellers then you can reserve stock AVOID AVOID AVOID not worth your time because that's what you'll be wasting here and money if you get a refund and you will get a refund it's inevitable. AVOID AVOID AVOID

Update. Received a response that rectified all of my issues and concerns. I addressed the support response time and was assured that it will not happen in the future. My products are now synced They have great products but terrible customer support. I have been waiting 5 days for a response for a ticket that I created. They advertise a Shopify integration but when you sync the platform, you are taken to 3rd party app, whose registration form is in Chinese. They claim they have 24/7 support but there is no live chat on their platform, so you just have to wait until your account rep decides to respond to your email. Their platform was highly recommended, but I fear this will hurt my businesses especially if a customer has an issue that needs immediate response