Great Experience they've got beautiful designs to choose from. I got professional advise on my project even before I agreed to do business with them. Response to emails was swift from Ava. I gave them specifications and received my designs in just 2 weeks, exactly as I described. I paid with my local bank from Ghana without any stress.

Reach out before you pay the $50 - BUYER BEWARE Per the website, you paid $59 to - View floor plans and areas. - Priority email and phone support. - Construction cost estimates. - Building tips and advice. - Get access for 1 year. - $59.00 Discount Code for purchasing any plan. HOWEVER, you do not get access to the length / width of the walls or any dimensions of the house. The floorplans are not for US residents as the estimated cost are construction cost in Africa - very disappointing. My mistake - should have reached out prior to purchasing. By the way, if you are in the US don's expect a quick reply - it will be at least 12 hours before you receive a response.

What made my experience great? As per customer experience narrative What made my experience great? It's multifaceted for me. 1. The variety of plans available. 2. Affordable annual subscription. 3. Great discounts. 4. Easy to navigate website. 5. Great custom care. 6. Quick turnaround time on customization. 7. Post purchase support. What is the company doing well? From a customer experience perspective, it appears as though they have employed skilled persons who are innovative and put customer first. Well, that's how I feel. Areas of improvement... well, I think most of the plans are pretty much the same. They may change here and there in terms of arrangement, but the underlying fashion is the same. It would be nice to have a departure to something wild and crazy.

Professional and Exceptional plans Maramani did a great job on my house plan, it came out beautifully and exceeded my expectations. The drawings are very detailed and professional. Although it took a while to complete the sets, I was kept informed at all times, they managed my expectations very well. Many thanks to Ava and her team for a job well done! I would do another plan with them again and I highly recommend them for anyone who is looking for professional and outstanding plans

Experience purchasing house plans The Q&A area offered great insight into what was getting into when selecting the house plans. Having a premium membership account was key as had more access to the house plans. The team constantly kept checking on me through emails and offered to assist in selecting the house plan. The company has various modes of payment which made it easy to make payments. For my case was able to pay via MPesa through a third party. Once premium account membership payment was confirmed; the company facilitated access to premium content. Was able to access more details about the desired design. There after selected the house plans that I loved. I later made full payment to access the downloads for the house plans. I like the fact that the payment made for premium membership, is offered as a discount while purchasing the house plans.