***DO NOT BUY FROM THIS WEBSIE **** ***DO NOT BUY FROM THIS WEBSIE **** My family ordered some dresses on the understanding that providing they contact them within a given period there would be no problem in getting a refund. They have not kept to their stated policies. Ignored correspondance and deleted all the poor reviews to make themselves look good as a company. Dont waste your hard earned cash. Spend it elsewhere.

DO NOT ORDER! DO NOT ORDER! I ordered my bridesmaid dresses from here they arrived damaged and they then refused to give me a refund even though it’s stated in there policy! They have deleted all negative comments on their site and only kept the good ones. They have ignored e mails and told me to sort the dresses myself from my local tailor. Really upset how I have been scammed and left out of pocket! Do not order from here.

DO NOT BUY FROM JOY BETTY! DO NOT BUY FROM JOY BETTY! We ordered £382 worth of bridesmaid dresses - one was ripped and another dress was a different shade to the rest. We’ve emailed them several times regarding returning the dresses, but they have ignored all of our correspondence. It’s now been a month and we are not any closer to getting our money back. Please stay well away from this company! We have taken legal advice as we do not believe a company should be allowed to treat their customers in this way. Joy Betty, we will continue to tell everyone of your awful company until you give us our money back. We will continue to get friends and family to write to tell everyone how you have stolen our money and have completely disregarded your own returns policy. Our order number is T36190422212504976 if you wish to get in touch.

STAY WELL AWAY STAY WELL AWAY my other half ordered £382 worth of dresses for our bridesmaids. We received the dresses one dress was slightly ripped and another dress was a different shade to the rest. We then tried to send these back. If you read their return policy it states general returns can be handled by getting in touch before 6 days of receiving your dress. We got in touch with them 4 days after receiving. We asked for a full refund and a delivery address. They have ignored numerous emails. I have had a 1 to 1 conversation over Facebook which they had ignored my messages. So far it’s been a month and we are not any closer to getting our money back and returning the dresses. We have told them we will pay for recorded delivery to send them back but they have ignored. PLEASE PLEASE PLEASE stay away from this company. I have taken advice who have told me to take legal advice and ensure I have made it clear to them that I want a return and full refund. We are now £400 down Thank you very much Joy Betty I cant wait to see you in court it’s going to be worth every penny to ensure your company is held responsible and can not do this again to your customers.

Dress I love the dress. It is amazing and it looked exactly like it shown on the picture. I am really satisfied with my order. Also they have made some changes to the dress as I have requested with no extra cost and I love it, it's PERFECT and I can't wait to wear it to prom. Thank you