Super fast it would have been nice to talk to a customer service rep but when I emailed them they responded very quickly, and then I asked another question via email and he responded back very quickly once again. There was no hidden charges the price was very fair, shipping costs were very reasonable also. And even though it was towards the end of the day I received confirmation that my part shipped on the same day.

Gary was helpful beyond my… Gary was helpful beyond my expectations. He has offered assistance by looking at pictures of my current parts and set up and offered to discuss installment with the person who will be installing our new part.

Initially I ordered the incorrect hinge… Initially I ordered the incorrect hinge but I have been working with William J., one of your sales associates, to find the product that I need. He has been very patient and extremely helpful. I will certainly recommend Automatic Door and Hardware to others.

I have zero experience with doors I have zero experience with doors, and have spoken with Derek 3 or 4 times on 3 different doors. He is always very polite, patient, and educated me every time. Derek's knowledge and expertise is conveyed humbly as he communicates with me, much appreciated! In my 40+ years of business, an employee like him is rare, and is also a result of good management. Thank you.

Derek has been on of the best person to… Derek has been on of the best person to work with and very knowledgeable in his field not only did help me get the right part I need but help me trouble shoot some other issue I was having on my door which I have hired professional door company to come look at it and they were not able to fix the problem . Derek walked me though the whole process of trouble shoot and fixing the problem. I will definitely recommend this company to others and will not look anywhere else because of Derek .