Leilani
CACustomer Service The customer service was incredible. They listened to my concerns and worked tirelessly to find a solution.
Michaela
USLifesaver Support Hit a snag with my mining setup, but their support team was fantastic! They walked me through the steps clearly and patiently until everything was running smoothly again.
Yngvar Stohl
NOFrustration to Relief I recently encountered a frustrating issue during my withdrawal. However, their customer service team completely transformed the experience. They were incredibly understanding, took time to investigate the problem thoroughly and kept me updated throughout the process. Ultimately, they resolved the issue quickly and ensured my withdrawal went through without further delays. while the initial problem was frustrating, the outstanding customer support turned it into a positive experience.
Hannah
CAWeekend Delay Happy with the withdrawal process, but a suggestion for improvement: it would be great if the platform offered weekend processing for withdrawals. Currently, it seems request submitted on weekends are processed the following business day, which adds a slight delay. Otherwise, everything works smoothly, and the minimum withdrawal amount is reasonable.
Bauer
USExceptional customer service experience The staff member I interacted with demonstrated a strong grasp of the situation, addressing my concerns with efficiency and courtesy. Their assistance played a key role in resolving my inquiry, and I'm pleased with the level of service provided