Bought S5 clamps for my roof as my… Bought S5 clamps for my roof as my contractor was fitting solar panels and he wanted these clamps for the panels. Order process was so easy and everything arrived by UPS 3 or 4 days later. Such a good service. Could not find these clamps anywhere so to be able to get them online was great.

Be careful with ordering I placed an order on Nov 2 and canceled this order a few hours later well before it shipped. It was outside of first two hours of placing the order so I knew I would be charged a 30.00 administration fee. Late afternoon the next day, I get an email from one of their sales reps informing me the order was going to ship and that he would get me a tracking number once available. I replied to him informing him that I had sent the email request as outlined on their website to have this order canceled. He assured me that this would be taken care of. He also assured me that I would only be charged the 30.00 admin fee as this was missed by their team. 30 Nov comes and I get an email from him telling me that I am being charged for shipping to and from as well as a 30% restocking fee. The same customer service representative who told me that I would only be liable for the 30.00 admin fee now tells me that since the items shipped, I will only be getting 99.69 out of 715.42 (745.42-30.00) refunded to me even though I followed ALL of their guidelines. Now I am out just over 600.00 with nothing but an email trail of false promises to show for it. If their sales team had not have assured me that I would only be liable for the 30.00 admin fee, I would have just had the product delivered.

Thanks Thanks. All round good service

These guys are crooks, STAY AWAY!!! Deceived by their website I ordered over $2,000.00 of insulation online. Immediately after the online purchase I was given no order confirmation, no shipping status, etc., After 2 days of unanswered emails, phone calls, failed attempts to use their broken online chat I filled a refund request with Paypal (good thing I used Paypal). They finally responded after my Paypal compliant with a slew of bogus excuses, yet no sign of merchandise, tracking number, nothing. To date, order was placed on 18 Sept. 2023. If they were a goodly and ethical company they would simply immediately refund my money, due to their inability to deliver as advertised, and we could part ways versus giving a slew of bogus excuses. As initially stated: "These Guys are Crooks!" albeit very crafty crooks, but crooks none the less.

Delivered on time Delivered on time, nothing was damaged, great service all around.