Tint world boca franchise will not… Tint world boca franchise will not honor a lifetime tint warranty because the current owner says he did not own the business when the work was done. Called tint world corporate who says the franchise owner is wrong but tough luck

Buyers Beware!!!!!!! Tint World Massapequa NY. Buyers Beware!!!!!!!! Shop doesn't take any accountability for their work. Read online reviews::: Read BBB Ratings:::: Read Recent Google Reviews:::: I purchased speakers amp and sub for my sons 2023 Wrangler on 12/18/2023. Install was scheduled on December 22, 2023, at 8am. The installation was supposed to take a few hours, but when I called mid-day to check on the progress, I was told it would take a few more hours. I explained that I needed the car by 5pm to attend a holiday party, but when I arrived at 5pm, I was told that my vehicle was blocked in by another car and they needed a few more minutes. After waiting for 45 minutes, I spoke to the manager, Dominick, and learned that tech Brian was still working on the car and would need another day to complete the installation. I went to the rear of the shop to find the entire interior ripped apart. I reluctantly left the car overnight and was promised it would be done by noon on December 23. However, I received a call from Dominick at 10:30am on December 23, informing me that it would be done by 2pm. When my son and I arrived at 2pm to pick up the car, we were shown the work that had been done and left. However, within minutes of driving, the radio stopped working, so we immediately returned to the shop. They tried to fix it but asked us to come back the next day. On Christmas Eve, they fixed the issue, and the system started working. Unfortunately, on December 26, the screen went blank again, and there was no audio coming from the system. We have been back to the shop four times since the installation, and the issue persists. It is concerning that my son, a 17-year-old, is driving around with no navigation, Bluetooth, or audio system. The communication among the employees is poor, and it seems like no one cares about resolving the issue. When I spoke with manager Dominick and installer Brian, they simply told me to bring the vehicle back for further repairs. I believe there may be a more significant issue at play, possibly causing damage to the vehicle's electrical system and resulting in audio system failures. Again, on February 6th went back and more issues. This time told the module needed a firmware update I believe version 3. Despite multiple attempts to fix the problem, the audio system is still not working as of February 14th. The screen turns black, FM radio is playing static and the mid-range speakers shut down only leaving base audio on. I am frustrated with the lack of progress and concerned about the safety and functionality of my son's vehicle. The truck is brand new with 6,000 miles and I question their ability to fix the issue. On Feb 14th I sent a certified letter to Owner Santiago Rojas of course no response I guess he is flying around Long Island in his plane. I disputed charges with Amex and have an open case. Of course nothing but lies from Santiago " Received products Date of purchase" ""Made Several attempts to contact customer via text and phone but have not been able to reach him" yeah ok not one call not one text. He did happen to outline how customer was aware of their no refund policy and I signed the receipt. Only issue I never left with anything that day. I have been advised not to have audio equipt fixed by another dealer so they can not put blame elsewhere. I have now opened up a case with NYS attorney general, Nassau county consumer affairs and Tint world Corp. As of March 23rd unit is still off and not working. This place is a joke and this will be the last time they take advantage of a local consumer. their online reviews speak for them self. I gave them the chance to fix the issue multiple times and when they could not asked for a refund. No refund policy A/O March 23rd 2024 still no Contact From Owner. Working with their Corp office now in Florida.

Impeccable customer service! Outstanding customer service. I made an appointment, and they immediately took my vehicle in for servicing. The shop and waiting area were pristine. I purchased a used car and the windows were heavily tinted and it truly became a safety issue especially when driving in the dark. That is no longer a concern! These days it is a challenge to get 10 star exemplary customer service. I am over the top grateful for Johnathan and his staff. No hesitation in recommending them!!

Tint World At the Benbrook, Texas location. Tint World customer service is beyond reproach. Sean Coffman the store manager and Robert, the tint technician was very professional, engaging and friendly. The waiting area and the work area were very clean and organized. They also had a well stock of refreshments.

Incompetent service I took my vehicle in to have some door dings and scratches repaired. I have to say, my vehicle looked worse after they " repaired,"the dings. Do not let them fix dings and scratches, they don't know what they're doing. Add the fact that I wasted $ 30.00 on a car wash, a terrible, sloppy job done by an employee with a bad attitude.