HPP Cares

3748 Bayer Ave Ste 203, 90808, Long Beach, United States
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4.80
Based on 20 Reviews

5

80.00%

4

20.00%

3

0.00%

2

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1

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About HPP Cares

HPP CARES CDE is a California nonprofit HUD Approved consumer credit, debt, and housing counseling agency. Our organization understands the challenges the average consumer faces when it comes to being overextended with financial constraints such as debt. Knowing this, we are committed to educating consumers with an emphasis on financial literacy. Our certified HUD Approved housing counselors provide personal assistance through budget counseling, housing counseling, and debt management strategies to lower interest rates and monthly payments. We can address the issues at hand by improving access to credit for low-to-moderate income and historically underserved communities (BIPOC) households through qualified programs that identify and support them. These include but are not limited to affordable housing, homeownership, small business technical assistance, financial literacy, and economic development, ultimately establishing the framework needed for sustaining communities, neighborhoods, and households. It is unfortunate that in 2022 essential skills regarding the management of household finances are lacking in K-12 education. A lack of financial literacy leads many consumers to learn these lessons the hard way, putting them in difficult positions that can be tough to recover from. To further address existing issues, our agency implements the latest multilingual technology bridging the divide to ensure consumers from any background have access to the resources and knowledge they need to make sound decisions and better their financial situations.

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Ranjan Dedhia
US

Miss Katherine Peoples is excellent and… Miss Katherine Peoples is excellent and knowledgeable. Our account manager changed hands thrice since December 2022, and we now have Denys Rivera. He is always prompt and responsive when we have any questions. He was very attentive, helpful, and patient with us and answered all of our questions that arose throughout the process. We are so grateful to him and to HPP Cares! Genesis Rivera has been very supportive and pushed paperwork through with excellent efficiency.

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Felice Hickerson
US

The entire team at HPP Cares is… The entire team at HPP Cares is amazing. Diana Chan is so helpful and kind. She is knowledgeable and does what she says she will do!! Brittany, my account manager is also an outstanding professional, smart and can definitely be counted on! I'm blessed to have had the opportunity to get the grant and I couldn't be happier that I chose to go through HPP Cares.

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Denise Wilson
US

Thank you Omar! Omar is extremely helpful, patient and kind. Each time I speak with him, he does more than just answer my questions, he gives me additional information that helps me understand this whole escrow/invoicing/building process. Today, he also offered some encouraging words, knowing that construction can be stressful but will eventually be rewarding. He's done all of this, even though he's not my account manager. Omar is an amazing rep for an amazing organization. Thank you for all of your help Omar!

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Elisa Chang
US

Thank you, the HPP Cares Team! Miss Katherine Peoples is excellent and knowledgeable. Our account manager changed hands thrice since December 2022, and we now have Denys Rivera. He is always prompt and responsive when we have any questions. He was very attentive, helpful, and patient with us and answered all of our questions that arose throughout the process. We are so grateful to him and to HPP Cares! Genesis Rivera has been very supportive and pushed paperwork through with excellent efficiency.

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Kevin Peterson
US

Overall a very good experience When I am able to talk to someone, I am able to get satisfactory answers to my questions and resolutions to my problems. HPP Cares as an organization is very good. Their scheduling system for appointments leaves something to be desired, though. When you make an appointment online, there is no confirmation and it is expected that they call you. Often the appointment comes and goes and no one contacts you. Emails are not always responded to either. If you call to talk to someone and they are able to take your call, things get done right away.

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