Ordered Innosupps, product never arrived Ordered Innosupps. I live in Germany where Innosupps said they can deliver to. Package never arrived. I asked for a refund multiple times, and never received one. Do not recommend. *Edit* - since they did eventually provide a refund I'm bumping this to a 3 star.

I ordered a big package to Norway and… I ordered a big package to Norway and never received it. I tried to get the money back and I never did. It got stopped at customs which is quite common in Norway, but they should have dealt with this. Now I live in Cyprus and I would still have liked to try the products, but I’m too hesitant now after my bad experience. Shame they never sorted my problem or gave me a refund.

Worst company and dodgy I ordered the night sleep product to Australia. 1 month later it’s still sitting in Germany according to DHL. I emailed customer service 2x… no response. It took me putting a bad Facebook comment to have them DM me. Then they expect me to get back to them in 48 hours for my package.! Then to make matters worst with this company, I have been charged for another subscription even though I 💯 did not subscribe 😡. I o lay asked for one product so I could try. The dodgy company stole another $100 from me!!! I have asked for a full refund both and still haven’t heard from them. Never agsin. I will buy in shops from now on. C***ts!

Excellent products and great customer… Excellent products and great customer service. Most of the negative comments I read are unfounded. You do not have to pay for shipping insurance. Yes, like any items if you buy out of country there are additional fees. Any time I have had issues customer service has been responsive. The products are all quite effective when combined with healthy diet and exercise. Common sense lacking from a lot of the 1 star reviews. No such thing as a magic pill. Their supplements are there to supplement healthy lifestyle changes for better results, not continue eating nothing but junk while not doing any exercise. I highly recommend all of their products. Night shred black is my favorite!

Hidden extra charges… After spending 411 on one of there many sale pitches ?? I recieved and other invoice from fedx demanding another 108 usd at no point are you warned about extra charges and strangely it arrives after return period runs out if this customer service appalling and they dont care and give pathetic excuses that they will need to do better next time .. there will never be a next time with this service others beware