New boiler They explained everything they were going to do and what they had to do and very impressed with the workmanship and he tidied up after himself well recommended

Very good job. Arrived on time, as arranged. Made no mess or noise and did a good job. Very competitive price.

Extremely disappointed by lack of service Extremely disappointed. I booked installation for end of last year but due to other personal engagement I had to cancel. I rebooked for today and to cut a long story short the engineer turned up minute to eleven thought it was acceptable to say he could not run the pipes and I would need to find someone else to do that part of the job. Waste of my time Do not agree to insulation unless reviewed by engineer In response to your response Amit It would be good for you to take some responsibility or accountability for what went wrong instead of giving account on what was cancelled etc. There was no denying that I cancelled appointments for whatever reasons all off which are my rights. You have missed the reason for my annoyance. In reference to the clutter this was never expressed as an issue your only reference was you needed the area to be cleared so that the engineer could carry out the job. If this was an issue then A quote nor installation date should never had been agreed until you could see clearly what you were quoting for. If this was the case then you proved unqualified to give the quote on behave of your engineer who appeared unprepared to carry out the job. That would explain why today the engineer appeared disconnected from the task and showed no empathy to the fact that he was late. He was not prepared to provide reasonable solution to an issue you suggested would not be an issue. Telling me the job could not be done unless I had an alleyway was not helpful.I do not think an apology is necessary at this point because I will never retrieve my lost day.

Excellent customer service and… Excellent customer service and completion of work. Amit had been very helpful as I was without central heating and hot water. His Team come out and Manny and his colleague did an excellent job in fitting my new boiler.

Great communication and very… Great communication and very responsive. Installed my boiler within 24hrs after we agreed on price. Mani, the Engineer, is highly professional, friendly and clearly know what he’s doing. I highly recommend this company.