Hunteje
GBOutstanding expertise, innovation and customer service We have been a customer of Kyser Smart Homes (KSH or Centralite Pros)for more than 2 years. During that time, we have found Kyser to be excellent to work with based on their expertise, innovation, customer support and overall excellence as a small owner-operated business. We bought our home 3 years ago knowing that it needed a lot of TLC related to its existing Centralite lighting system. The system had not been maintained or updated in 20 years. More than half of our 425+lights did not work and many of the wall switches also did not function and we were increasingly anxious about the lighting system. In addition, our audio system was a mess. Steven Kyser gave us an estimate based on photos and descriptions of the system and we scheduled for him to take on the work. Given the poor condition of the Centralite system this was an extensive job. Steven told us that by the time he left everything would be working correctly and would even be improved over the original system. He was true to his word. All 425+ lights were brought on, we switched out halogen lights for LEDs and Scenes were set up for turning lights on and off and for light intensity. In addition, the system was set up for control by smart phone and tablet. Our outmoded audio system was replaced with a system that allows us to play music on multiple (12) zones throughout the home controlled by our smart phones and tablets. Innovations Steven developed include surge protectors for low voltage surges and new wall switches that not only work and look better than the originals but also can easily be read at night. We went on to have KSH design and install landscape lighting for our large and complex property and integrate our pool equipment, both for control by our smart phones and tablets. Kyser Smart Home service is outstanding. Steven returns calls quickly and resolves virtually all problems over the phone. Most of the return calls are within 20 minutes or less. Ashley ensures that activities like billing and work and product scheduling are very well run. KSH is truly an extremely well-run business. Billing is always known in advance and is always accurate and product deliveries are scheduled so that we will be at home to receive deliveries. We highly recommend KSH. J&J Hunter
customer
GBThe best replacement for Centralite lighting systems Several years ago we had a problem on Centralite lighting system and no one could help us when Centralite stopped supporting existing users. I looked around on the internet and finally found Steven Kyser's company and called him for support. Steven explained my options with his company. Reluctantly I removed my controllers under his direction and installed the new Kyser modules. It was really easy to do and Kyser helped me through the whole installation. Their continued support is amazing... I am very tough on suppliers and Kyser Smarthomes has excelled in every area---Steven is amazing!!