Rosalyn Steiner
USI have had a very expensive and… I have had a very expensive and traumatic experience with Ari and this company. They reroofed my house in 2019 for top dollar. I have had endless leaking property damage, And have had to tear the wallboard off in many rooms because the leaking was so intense that the ceiling and walls were saturated. Kitchen pots were inadequate to keep my house safe. I had 30-gallon plastic containers throughout my house on every level. I have on innumerable occasions begged Ari to come out and fix the glaring disasters all over my roof. Only to be dismissed with rude and ridiculous excuses. I showed him an entire section of the roof that was destroying my living room below. At this point, after years of damages, I felt I had no resources to hire lawyers to fight him in court to hold him accountable. The inevitable happened. During the rains that began in January in L.A., not only have I had disastrous damage to floors, furniture, carpeting, and quite literally to my mental health! I finally realized it was no longer his word against mine, because Travelers Insurance, my homeowner's insurer REFUSED to pay for my roof damages and fix the roof at ALL! They claim that the roof job had been so horribly botched and beyond minor repairs that they would not pay the claim to fix my roof! They told me to SUE Ari. I have had countless roofers confirm this through the years. Including Travelers insurance inspectors. At this point at least 4 have reviewed this case Something that should also be known about this company, Ari DOES NOT have a roofing license!! He has a general contractor's license which only permits him by law to touch a roof if it's in conjunction with other home renovation projects on the same property. He did no such work on my house. He was hired to do only the roof. You need a ROOFING license for that. Another thing should be known to show how completely unethical this person is and how terrible and in bad faith this company operates. He got a permit from the city to do this work which is the law, Permit 19016-90000-300995. After work starts on a roofing job you have to undergo 2 inspections. One is when you start to reroof the property and a final inspection to close the permit out. HE DID NEITHER and according to city records, the FINAL PERMIT has not ever been GRANTED. The obvious reason being there is no way on earth the work he did on my roof could even PASS inspection! I've only got one thing to add to this story. I'm a 74 yr. old woman who lives alone. I have respiratory issues and feel fortunate to have survived Covid. Now this house, because of constant water damage, I am having health issues as well. Respiratory issues that are related to living in my house in its current condition. I rely on my Social security and the income from my home Airbnb I have not been able to rent because of this roof disaster. I feel like this has been an elder citizen scam upon scam or a horrible nightmare from which I cannot wake Ari has blocked my emails and texts of course because he thinks he's gotten away without any consequences. I want people like Ari to be held accountable for this kind of damage and abuse of elder citizens.