Barb Shubert
GBOrdered one color...processed another color I ordered tiles, confirmed color, shipping information, and processed payment. Once payment processed and I received email confirmation, the color of the tiles changed. I ordered gray but now I'm getting purple. I called, text, emailed, and tried the chat option immediately. I could not reach anyone due to unusually high call volume. This company appeared to a scam. The promo codes don't work and customer service doesn't exist. Beware. I am trying to cancel the order but my order won't pull up on their web page. I got a "whoops error" when trying to access my order. I've filed a complaint with PayPal. I'm going to contact my bank as well. You've been warned.
Jackie White
GBJust bought and installed ~1620 sq ft… Just bought and installed ~1620 sq ft of rolled rubber flooring. I don’t understand the bad reviews I read. We had zero issues. Delivery was timely (although no warning - we had to keep checking website ourselves), the delivery guy was fantastic and the mats looked pristine and well protected. Zero issues once rolled and installed. Perfect! Love the confetti color as just enough color to not be boring and hides the dirt a bit.
Cory Savage
GBAfter a lot of emails and calls, RubberFlooring.com for the win! We have been doing a lot of online research looking for quality turf for a putting green we want to put in our basement and when we landed on RubberFlooring.com and it could not have been a more pleasant experience. We met Jessica V. and were able to communicate with her through the entire process and she was a consultant, not just a chat resource. She pointed us in the right direction, took time answering all of her questions and we became a customer for life. Thanks Jessica.
Angry man
GBI just placed an order and unable to… I just placed an order and unable to get in touch with anyone regarding the status. They are quick to take the money out your account but can't call/text/email you back to provide information. I didn't even receive the damn product and already having a bad experience. This will be the last time I order from them and I'm about to reverse the charge to get my money back and go somewhere else.
JM
GBOrdered over $1,000 worth of gym tiles… Ordered over $1,000 worth of gym tiles for my garage. Ordered them without the borders because I wasn't sure how much of my garage I was going to cover at the time. I just reached out to them to order the borders, and they stated they don't sell the borders and don't know of anyone who does. So now I have a bunch of jagged puzzle piece edges lining the entire length of my gym floor. Obviously nobody would want to knowingly order a product that looked that way. Also, there was a slight thickness deviation in some of the tiles, though thankfully I purchased extra. Avoid.