
Jing Gong
AUVery dodge company Very dodge company. Ask for 3 times expensive than other company. Very greedy. Ask for over 30000 to install central cycle system. Other company only ask for 10000

Ken Tam Ken
AUI urgently needed to repair my central… I urgently needed to repair my central air conditioning and, under extreme pressure, I chose this company from Google. I was initially okay with the $144 call-out fee. However, the issues began when the technician asked for a parking spot, fully aware that their 2.2-meter-high vehicle wouldn’t fit in standard parking. Despite this, I agreed to pay the parking fee. Upon arriving at my apartment, the technician inspected the air conditioning unit and the surrounding area, then provided me with a shocking second quote of $1900. They insisted this covered a complete service from start to finish, including cleaning and various other tasks. I found this price to be unreasonable, especially since it seemed like taking advantage of a customer in a desperate situation. Ultimately, I paid $160 and received nothing in return, except for shock and disappointment. This company’s business model appears to rely heavily on employing numerous call center agents to take orders, then using these tactics to overcharge customers. When I compared this quote with a familiar technician, even they were astounded by the price. I strongly advise against using this company’s services, as they are likely to leave you feeling cheated and disappointed.

TLW
GBDo not trust Metropolitan air con The company comes when you have a problem and “rejuvenates” your aircon for $2000. However, be v careful. Rejuvenate does not mean fix. They rejuvenated but when it didn’t work then advised it couldn’t be fixed, with very obvious issues. I complained and got a quarter back, but they consistently put the onus on me to understand their technical disclaimer that they never say they will fix anything. Go with a company that will fix! And they were 8hrs late twice.

Matt Watts
AUGas Fire Place Issues Came to check out gas fire place. Guy had no idea and could not advise what was wrong. Chared $160 then give a quote of $2500 to service the fire with no basis for what is wrong. Got someone in who knew about gas fire places, they identifed the problem in 5 minutes, fixed and serviced the fire for $180. This business is dodgy, we will be reporting them to the authoritys.