Absolute cowboys Absolute cowboys , bought our new home and after 1.5 years , there dodgy electrical wiring caused our house to go on fire , fire forensic officer shows in report damaged cabling where fire started and also further damaged cable outwith the source of the fire , house was ruined and had to be rebuilt . Ogilvie showed no care or concern during or after the fire and totally backed away and blamed the 3rd party electricians which they used for the building works , I was left without a home for a full year and not once in that full time did ogilvie get in touch to apologise or say sorry or anything . Do yourself a favour and stay clear of these cowboys , could have been 3 people dead and the cared not one jot , absolute horrible company with no customer care , only interested in your money and once you have your keys then your on your own . Date of incident was 8/6/2021 , just got round to posting

COWBOY BUILDERS.......LITRALLY!! If I could give 0 stars I would! Where do I start? Sales rep initially told us garden sizes (important feature for us) 3 times we were told the sizes. On visiting the site on a few occasions it became very clear that the garden wasn't going to be the correct size. Again, assured it would be. When selecting our options, never told in advance these needed paying for prior to move in let alone within 2 weeks of picking them! We finally had the site manager confirm that the garden was in fact 2 meters shorter than promised on multiple occasions and that the over hanging trees WOULD NOT TO TRIMMED BACK until after nesting season. Leaving old, rotting trees to over hang a new property for over 6 months and over winter. Interesting that now Stirling Council have made the decision to cut them down due to multiple complaints raised. We cancelled to after all the lying and poor service and were told we would receive £1150 of our £1500 deposit back........ they then changed their minds and said we would get £150 back! Disgraceful!! We were in the process of getting marrieds at the time and the unwanted stress and grief from this shower was not what we needed. I have since logged a complaint via my solicitors to Ogilvies and surprise suprise.......they deny any of lies and misleading information given to us. AVOID AT ALL COSTS!!! Will never entertain this lot again!!

WARNING don’t buy from Ogilvie Homes… WARNING don’t buy from Ogilvie Homes customer after service appalling. Bought new house Kings Meadow Stirling March 2020 and still waiting on snagging to be fixed.Had water leak in kitchen April 2021 and found live bare wire under kitchen unit.6 months down the line still waiting on category 1 electrical fault to be fixed and damaged kitchen units to be replaced from leak. Even had customer care manager out for inspection on full house and still no further forward. You would think Ogilvie would take extra pride in there home town but they don’t care after they sell house. WORST NEW BUILD IVE EVER BOUGHT….

Decent house, appaling customer service We've been in the house for 7 months now. Managed to get some snags sorted fairly quickly thanks to working from home and builders still being on site when we moved in. However, getting anything fixed since they left the site before Christmas is next to impossible. All our emails being ignored, no dedicated customer service rep. Only managed to get the details of one through one of their tradesmen but he looks after all their sites and is never available. Our gutters are extremely noisy any time it's windy (which is pretty much every other day in Scotland) and we've been trying to have them refitted for the past 3 months but just keep being told that someone will be in touch soon, week after week. We also can't make use of our solar panels as Ogilvie failed to register them with DNO. We've been talking to various people over the past 5 months, kept being told that the technical team is looking into it. Obviously they weren't as we still haven't heard from them, now we can't even get anyone to give us an update. Absolutely would not buy from Ogilvie again.