COWBOY BUILDERS.......LITRALLY!! If I could give 0 stars I would! Where do I start? Sales rep initially told us garden sizes (important feature for us) 3 times we were told the sizes. On visiting the site on a few occasions it became very clear that the garden wasn't going to be the correct size. Again, assured it would be. When selecting our options, never told in advance these needed paying for prior to move in let alone within 2 weeks of picking them! We finally had the site manager confirm that the garden was in fact 2 meters shorter than promised on multiple occasions and that the over hanging trees WOULD NOT TO TRIMMED BACK until after nesting season. Leaving old, rotting trees to over hang a new property for over 6 months and over winter. Interesting that now Stirling Council have made the decision to cut them down due to multiple complaints raised. We cancelled to after all the lying and poor service and were told we would receive £1150 of our £1500 deposit back........ they then changed their minds and said we would get £150 back! Disgraceful!! We were in the process of getting marrieds at the time and the unwanted stress and grief from this shower was not what we needed. I have since logged a complaint via my solicitors to Ogilvies and surprise suprise.......they deny any of lies and misleading information given to us. AVOID AT ALL COSTS!!! Will never entertain this lot again!!

Snagging is appalling The property has unbelievably poor workmanship, finish and snagging outstanding. If you want to purchase a new build then spend money finishing it and correcting poor workmanship I’d buy Ogilvie. Disappointed, unappreciative of our patience and feeling completely let down.

Decent house, appaling customer service We've been in the house for 7 months now. Managed to get some snags sorted fairly quickly thanks to working from home and builders still being on site when we moved in. However, getting anything fixed since they left the site before Christmas is next to impossible. All our emails being ignored, no dedicated customer service rep. Only managed to get the details of one through one of their tradesmen but he looks after all their sites and is never available. Our gutters are extremely noisy any time it's windy (which is pretty much every other day in Scotland) and we've been trying to have them refitted for the past 3 months but just keep being told that someone will be in touch soon, week after week. We also can't make use of our solar panels as Ogilvie failed to register them with DNO. We've been talking to various people over the past 5 months, kept being told that the technical team is looking into it. Obviously they weren't as we still haven't heard from them, now we can't even get anyone to give us an update. Absolutely would not buy from Ogilvie again.

Disappointed We moved into our house in August 2021 after months of delay and limited reason or contact from sales/customer service. Since moving in we still have snags waiting to be complete including the fact our WC bathroom floor is raised due to poor pipe work and substandard workmanship. The customer service teams solution to this was to build a “box” to hide it, they were informed this was not acceptable however they have stopped all contact and are ignoring email requests. We have had some issues with our boiler and have been informed by the boiler brand that the installer contacted by Oglvie have not activated the warranty within the required 30 days meaning we do not have a 5 year warranty as sold. Customer services appear to have no knowledge of this process and have been unable to assist so far. Overall the contact and service received has left much to be desired, as soon as staff left the site they have stopped responding and engaging with customers. This does not present well and as things stand just now I would NOT recommend an Oglvie home to anyone.