Robert K
USTwo issues with 2017 Morgan Taylor… Two issues with 2017 Morgan Taylor Home: 1. Subcontractors Morgan Taylor uses, specifically the roofer Diversified, installed my roof incorrectly, with leaks showing up within two years of our possession. The leaks got worse. Then a new leak appeared January 1-2 2023 over the Master BR which is the site of 8 Tesla solar panels. As expected, Morgan Taylor blamed Tesla despite an investigation showing that the original 2017 roof build was the cause and that the Tesla roof footings were dry. Then Morgan Taylor and the roofer blamed the materials used which have a 10 year warranty - close inspection show that the original roof installation was done incorrectly with moisture seeping through nails causing rust and rotting of the roof felt and roof lumber, leading to water intrusion. The roof was completely redone by a real roofer with a new 15 year warranty - the new roofer showed us pictures of the poor work done by Morgan Taylor and Diversified Roofing who kept telling me their warranty on new builds is only 2 years. However, a well built roof should last 10-20 years and Morgan Taylor and Diversified Roofing should stand behind their work. 2. Other issue is the gas cooktop installation by Morgan Taylor in 2017. Even though they installed a propane tank to run the cooktop, their installer did not use the propane ports but instead used natural gas ports - this caused the flame to be larger and burn the pot bottoms but more importantly their incorrect use of the wrong port causes dangerous levels of carbon monoxide which is a health hazard. We used the cooktop with the wrong nozzle until the problem was pointed out to us by a gas cooktop expert in September 2022. He found the proper propane ports were taped to the underside of the cooktop - they were available but not properly installed as Morgan Taylor left the natural gas ports on our cooktop. As a result of Morgan Taylor‘s error, we have been poisoning ourselves for 6 years. I would ask all Morgan Taylor home owners to check their gas cooktops to avoid carbon monoxide poisoning
AZ Upton
USMorgan Taylor Homes doesn't follow their contract terms Signed with MTH in January... they were "close" to getting the permit. It's November now and they still do not have a permit AND will not follow our contract. It is very clearly marked SEWER but they want to put in a giant seepage pit and septic in our front yard. We argued this change and their response is they can do whatever they want at their discretion.... Their argument to City of Surprise for sewer to septic was "financial hardship" but we have their builder estimate and our cost, plus what they told us the increased expense was and it's not financial hardship but smaller profit margin. In my opinion.... Bad customer service, cheap, they could care less about their customers or abiding by a contract.... buyer beware and avoid Morgan Taylor Homes.
Todd Minton
USHouse is amazing. The house that MTH produces was better than expected super happy and have no complaints
jeffrey mayer
USDean came out today! Our contractor came out today, 04/08 and resolved our issues and fixed everything we asked Morgan Taylor to do. Dean went above and beyond and made everything right! Thank you Morgan Taylor for stepping up and getting it done!
Micheal B
USMTH!! Great Company. Quick and fair pricing. Their communication was great. We purchased our own piece of land and used one of their plans which eliminated a ton of headaches. Can't say enough great things about this company.