additional tax when buying from outside the US I have ordered America Medic & Science Preconception Plus to Germany, and once it is arrived DHL asked to pay additional 44.76 Euro as tax , why this is not mentioned when we did the purchase ? the total value is very high when you deliver outside the US.

Customer service not so good I ordered 3 bottles of multivitamins. Then I noticed that I had ordered the wrong one and immediately emailed them to cancel, which they never answered. They also have a WhatsApp number and I sent them a message. Again, no answer. I tried to call the number they've provided and that keeps going straight to voicemail! It's been a few days since and reading other reviews, I am sure I've been scammed. (Edited) I initially gave it 1 star. But now I changed it to 3 because a couple of days after writing this review they contacted me. They never accepted their fault and kept saying that they had never received any email or WhatsApp message. But I provided them with undeniable proof. They are still in denial! Anyhow, since they issued a full refund I changed my rating. But, as another reviewer mentioned here, their customer service leaves a lot to be desired unless you write a review here, which is unfortunate.

Unpleasant surprise - Hidden Charge! Product was good, delivery was fast, but like other reviews I saw here, hidden costs. I was very surprised that I had to pay duty upon delivery. I looked all around the order before and after and it was not marked anywhere about a duty charge. Very unpleasant surprise. You really should spell that out and be clear. Order #2500171898

The best delivery company ever I just love the way they respond to customers.and they are very quick with the delivery.this is my third time ordering from them and they never disappointed me. The fast reliable and trust worthy 🙌 let's us all support them

Thank you for Inno Gialuron and for… Thank you for Inno Gialuron and for your follow up on the dispatch. I just received the package 10 items ! This gel is indeed an amazing product. I have been using it since already 3 weeks and all fine wrinkles on my face are gone! Hope you will always have it in stock.