Customer service not so good I ordered 3 bottles of multivitamins. Then I noticed that I had ordered the wrong one and immediately emailed them to cancel, which they never answered. They also have a WhatsApp number and I sent them a message. Again, no answer. I tried to call the number they've provided and that keeps going straight to voicemail! It's been a few days since and reading other reviews, I am sure I've been scammed. (Edited) I initially gave it 1 star. But now I changed it to 3 because a couple of days after writing this review they contacted me. They never accepted their fault and kept saying that they had never received any email or WhatsApp message. But I provided them with undeniable proof. They are still in denial! Anyhow, since they issued a full refund I changed my rating. But, as another reviewer mentioned here, their customer service leaves a lot to be desired unless you write a review here, which is unfortunate.

(Solved) Delivery was twice more expensive than… Initial feedback 8 Apr 2024 (was 3 stars) Delivery was twice more expensive than initial delivery cost, somehow I had to pay 20€ delivery cost and 21€ import tax for a 35€ facial cream. Weird. Order #2500173782 Update 25 April (updated to 5 start) I was contacted by GoSupps and after a discussion they offered to cover all extra delivery costs which seems came from DHL actually. It is still not clear a reason for these fees and I’m going to investigate with DHL. Back to GoSupps I can say now it is nice that company tries to help you in a such situations and not let you do anything on your own, they are trying to help and it is very important that you have this support. Many thanks for such a great customer service!

Theres extra (not disclosed)charges on… Theres extra (not disclosed)charges on top of your order. Im Pissed off at Gosupps. Looks like many others to. I saw nothing when checking out about border charges and duty? During shipping they hold the delivery hostage. Then notify you about needing you to pay more money. Quite a bit more. What happend to free trade? Crooks.

The best delivery company ever I just love the way they respond to customers.and they are very quick with the delivery.this is my third time ordering from them and they never disappointed me. The fast reliable and trust worthy 🙌 let's us all support them

I appreciate the fast delivery I appreciate the fast delivery. I suggest that you improve on updating items stock availability. When I first placed my selection the order went through only to find out 4 days later, and after my followup that my selection was actually not available. This can happen anywhere, but I think it can be improved. Thanks to the team, they suggested couple alternatives and I m happy with the alternative