Customer service not so good I ordered 3 bottles of multivitamins. Then I noticed that I had ordered the wrong one and immediately emailed them to cancel, which they never answered. They also have a WhatsApp number and I sent them a message. Again, no answer. I tried to call the number they've provided and that keeps going straight to voicemail! It's been a few days since and reading other reviews, I am sure I've been scammed. (Edited) I initially gave it 1 star. But now I changed it to 3 because a couple of days after writing this review they contacted me. They never accepted their fault and kept saying that they had never received any email or WhatsApp message. But I provided them with undeniable proof. They are still in denial! Anyhow, since they issued a full refund I changed my rating. But, as another reviewer mentioned here, their customer service leaves a lot to be desired unless you write a review here, which is unfortunate.

Unpleasant surprise - Hidden Charge! Product was good, delivery was fast, but like other reviews I saw here, hidden costs. I was very surprised that I had to pay duty upon delivery. I looked all around the order before and after and it was not marked anywhere about a duty charge. Very unpleasant surprise. You really should spell that out and be clear. Order #2500171898

Theres extra (not disclosed)charges on… Theres extra (not disclosed)charges on top of your order. Im Pissed off at Gosupps. Looks like many others to. I saw nothing when checking out about border charges and duty? During shipping they hold the delivery hostage. Then notify you about needing you to pay more money. Quite a bit more. What happend to free trade? Crooks.

Be sure to order an item that could go through the border EDIT: Unfortunately I could not somehow get my ordered merchandise but as PROMISED, they refund me fully to compensate of the issues. Great customer service. Hopefully I won't have any trouble in the future as I'd love to look from their website as they have many interesting things. Order number: #2500167204

additional tax when buying from outside the US I have ordered America Medic & Science Preconception Plus to Germany, and once it is arrived DHL asked to pay additional 44.76 Euro as tax , why this is not mentioned when we did the purchase ? the total value is very high when you deliver outside the US.