(Solved) Delivery was twice more expensive than… Initial feedback 8 Apr 2024 (was 3 stars) Delivery was twice more expensive than initial delivery cost, somehow I had to pay 20€ delivery cost and 21€ import tax for a 35€ facial cream. Weird. Order #2500173782 Update 25 April (updated to 5 start) I was contacted by GoSupps and after a discussion they offered to cover all extra delivery costs which seems came from DHL actually. It is still not clear a reason for these fees and I’m going to investigate with DHL. Back to GoSupps I can say now it is nice that company tries to help you in a such situations and not let you do anything on your own, they are trying to help and it is very important that you have this support. Many thanks for such a great customer service!

Nice package and very quick delivery Nice package and very quick delivery. Good value for price.

Customer service not so good I ordered 3 bottles of multivitamins. Then I noticed that I had ordered the wrong one and immediately emailed them to cancel, which they never answered. They also have a WhatsApp number and I sent them a message. Again, no answer. I tried to call the number they've provided and that keeps going straight to voicemail! It's been a few days since and reading other reviews, I am sure I've been scammed. (Edited) I initially gave it 1 star. But now I changed it to 3 because a couple of days after writing this review they contacted me. They never accepted their fault and kept saying that they had never received any email or WhatsApp message. But I provided them with undeniable proof. They are still in denial! Anyhow, since they issued a full refund I changed my rating. But, as another reviewer mentioned here, their customer service leaves a lot to be desired unless you write a review here, which is unfortunate.

Unpleasant surprise - Hidden Charge! Product was good, delivery was fast, but like other reviews I saw here, hidden costs. I was very surprised that I had to pay duty upon delivery. I looked all around the order before and after and it was not marked anywhere about a duty charge. Very unpleasant surprise. You really should spell that out and be clear. Order #2500171898

Theres extra (not disclosed)charges on… Theres extra (not disclosed)charges on top of your order. Im Pissed off at Gosupps. Looks like many others to. I saw nothing when checking out about border charges and duty? During shipping they hold the delivery hostage. Then notify you about needing you to pay more money. Quite a bit more. What happend to free trade? Crooks.