Thank you for the super-fast delivery… Thank you for the super-fast delivery to Germany! You are my salvation for my medical supplies that are no longer available in Europe! Always reliable and fast!

(Solved) Delivery was twice more expensive than… Initial feedback 8 Apr 2024 (was 3 stars) Delivery was twice more expensive than initial delivery cost, somehow I had to pay 20€ delivery cost and 21€ import tax for a 35€ facial cream. Weird. Order #2500173782 Update 25 April (updated to 5 start) I was contacted by GoSupps and after a discussion they offered to cover all extra delivery costs which seems came from DHL actually. It is still not clear a reason for these fees and I’m going to investigate with DHL. Back to GoSupps I can say now it is nice that company tries to help you in a such situations and not let you do anything on your own, they are trying to help and it is very important that you have this support. Many thanks for such a great customer service!

Customer service not so good I ordered 3 bottles of multivitamins. Then I noticed that I had ordered the wrong one and immediately emailed them to cancel, which they never answered. They also have a WhatsApp number and I sent them a message. Again, no answer. I tried to call the number they've provided and that keeps going straight to voicemail! It's been a few days since and reading other reviews, I am sure I've been scammed. (Edited) I initially gave it 1 star. But now I changed it to 3 because a couple of days after writing this review they contacted me. They never accepted their fault and kept saying that they had never received any email or WhatsApp message. But I provided them with undeniable proof. They are still in denial! Anyhow, since they issued a full refund I changed my rating. But, as another reviewer mentioned here, their customer service leaves a lot to be desired unless you write a review here, which is unfortunate.

Fully satisfied with the service I placed an order and they send totally wrong order to me from the warehouse I paid a customs fees also. It has been resolved efficiently , I received correct order and full refund of customs fees . fully satisfied with the service and I would be happy to order from them again!

I appreciate the fast delivery I appreciate the fast delivery. I suggest that you improve on updating items stock availability. When I first placed my selection the order went through only to find out 4 days later, and after my followup that my selection was actually not available. This can happen anywhere, but I think it can be improved. Thanks to the team, they suggested couple alternatives and I m happy with the alternative