(Solved) Delivery was twice more expensive than… Initial feedback 8 Apr 2024 (was 3 stars) Delivery was twice more expensive than initial delivery cost, somehow I had to pay 20€ delivery cost and 21€ import tax for a 35€ facial cream. Weird. Order #2500173782 Update 25 April (updated to 5 start) I was contacted by GoSupps and after a discussion they offered to cover all extra delivery costs which seems came from DHL actually. It is still not clear a reason for these fees and I’m going to investigate with DHL. Back to GoSupps I can say now it is nice that company tries to help you in a such situations and not let you do anything on your own, they are trying to help and it is very important that you have this support. Many thanks for such a great customer service!

Be sure to order an item that could go through the border EDIT: Unfortunately I could not somehow get my ordered merchandise but as PROMISED, they refund me fully to compensate of the issues. Great customer service. Hopefully I won't have any trouble in the future as I'd love to look from their website as they have many interesting things. Order number: #2500167204

Thank you for Inno Gialuron and for… Thank you for Inno Gialuron and for your follow up on the dispatch. I just received the package 10 items ! This gel is indeed an amazing product. I have been using it since already 3 weeks and all fine wrinkles on my face are gone! Hope you will always have it in stock.

It was an amazing and pleasant… It was an amazing and pleasant experience. Fast and smooth delivery always. My last order was a little bit delayed than usual and once I brought it to their attention the response was wonderful. They sent an apology and a refund and I still got my item! Wonderful amazing service!

Customer service not so good I ordered 3 bottles of multivitamins. Then I noticed that I had ordered the wrong one and immediately emailed them to cancel, which they never answered. They also have a WhatsApp number and I sent them a message. Again, no answer. I tried to call the number they've provided and that keeps going straight to voicemail! It's been a few days since and reading other reviews, I am sure I've been scammed. (Edited) I initially gave it 1 star. But now I changed it to 3 because a couple of days after writing this review they contacted me. They never accepted their fault and kept saying that they had never received any email or WhatsApp message. But I provided them with undeniable proof. They are still in denial! Anyhow, since they issued a full refund I changed my rating. But, as another reviewer mentioned here, their customer service leaves a lot to be desired unless you write a review here, which is unfortunate.