I really appreciated the customer… I really appreciated the customer service I received. I also am very satisfied with the quick turn around and delivery of the product. I enjoy this product because when I use it for dehydration or not to get a hangover it really does do the job. I am glad I found purple tree.

Please, help? Typically reliable, I ordered on 12/05. Still haven’t received on 12/16. Update: The company saw this review and swiftly corrected the issue.

Don't wait! Don't hesitate! Try these products now. The customer service is always pleasant and responds quickly. The products are amazing. I suffer from terrible l leg cramps at times. The hydration packets eliminated them completely. How do I know? I ran out of my supply and kept forgetting to order... Back came the leg cramps. I love the fact that these are not powder also. I have tried other supplements, but Purple Tree is the best.

Packaging Issues with the Hydration Packets Update 3/15/23- Wow, what an excellent response from the company! They thanked us for our feedback, acknowledged the issue, confirmed a solution, and then not only credited us with a full refund, but sent out a complementary bottle of the purple pills. Talk about above and beyond customer service. I knew there’s a reason we love these folks! We love the products - Purple Pills and the Hydration Packets. However, both sealed pouches of containing 18 hydration packets each had an unknown liquid in them. All the packets had to be washed by hand and some appear to have their seals compromised. Please note the shipping package arrived intact and undamaged. This appears to be an issue with the factory not the shipping.

It’s been more than 2 weeks and the… It’s been more than 2 weeks and the package label has been created but not shipped, when am I going to get my product