Make sure to choose a good trainer for your dog I enrolled my dog in a four-week training program at Wagmates in hopes of addressing her separation anxiety issues. Unfortunately, my experience fell short of expectations, and I feel compelled to share my honest feedback. Firstly, it's essential to acknowledge that Dyese, the trainer assigned to my dog, does not specialize in separation anxiety. Despite this, I opted to proceed due to the urgency of the situation and Dyese being the only available option at the time. Regrettably, after the completion of the four-week training, I noticed minimal to no improvement in my dog's behavior. It felt more like a boarding experience rather than comprehensive training, as there was little evidence to suggest that my dog had learned anything substantial during her time at Wagmates. Moreover, considering the significant financial investment of $4000, the lack of tangible progress was particularly disheartening. My dog returned home exhibiting the same behaviors as before, and her separation anxiety remained unresolved. After expressing my frustration and dissatisfaction with the initial training, Wagmates arranged for an additional month of training with Ria, who specializes in separation anxiety. I am grateful that Wagmates did not charge me for this extension. Although it meant separating from my dog once again, it turned out to be a pivotal decision. Under Ria's guidance, my dog underwent a transformation. Ria's expertise and dedication were evident from the outset. She not only addressed my dog's separation anxiety but also went above and beyond in her care. Ria provided daily updates, offering reassurance and highlighting my dog's progress. Additionally, she took care of minor grooming tasks, such as brushing and nail trimming, which demonstrated her commitment to my dog's overall well-being. The results of Ria's training were remarkable. Previously, my dog would bark incessantly, even after the initial training with Dyese. However, with Ria's help, there was a significant improvement. My dog is now able to remain quiet in her crate and can be left alone for extended periods, a feat I once thought unattainable. Ria's passion for helping dogs shone through in every interaction. She even provided food and treats for my dog to take home, exceeding my expectations. Thanks to Ria's expertise and Wagmates' commitment to addressing my concerns, my dog and I have emerged from this experience with newfound confidence and relief. In conclusion, while the initial training experience was disappointing, Wagmates' dedication to customer satisfaction and the expertise of trainers like Ria ultimately led to a successful outcome. I highly recommend Wagmates, particularly for those seeking specialized training for their dogs' specific needs.

My pup just went through a four week… My pup just went through a four week training with David and I cannot say enough about how happy I am with the results. He addressed all my problems I was having and she came back so well behaved. I got videos daily and was in constant communication on her progress. I was a little skeptical at first and was wondering if it was going to be worth the money, but I have to say it was worth every penny!! I would highly recommend anyone who is having problems to not hesitate to contact them!!! Thank you David for all your help!!!!

Job Well Done 4 months ago I found a 6 week old puppy crossing a 65 mph highway. After a few months of having him I knew I needed professional help in training him to do standard commands. After looking at a few options I settled on Wag Mates puppy board and train program. Trainer Jason L was assigned to work with Highway. During the 2-weeks Jason provided me with progress videos and he has been very responsive to any questions concerns I had about Highway's training. After 2 weeks Jason returned with my puppy and I was amazed. Highway had grown a bit, he looked the same but he was so well behaved I asked if they had switched dogs. LOL 😆. Jason also spent an hour with my husband and I to demonstrate for us what had been done to train Highway while he was under his tutelage and what needed to be done by us for Highway's continued success. Wag Mates told me that they will remain committed to Highway after his training was over and seeing how Jason has remained responsive to my questions and concerns after Highway's training has ended. I am very confident that Wag Mates will be there for Highway and I if we need them in the future. Sherita M Millen, GA

My experience with Wag Mates Academy… My experience with Wag Mates Academy has been wonderful. The administration and trainer are always ready to help. My pup's trainer, Dyese, kept me up to date about his training during his stay with her. I could tell she took detailed notes during our phone conversation by the way she specifically addressed those concerns in our WhatsApp briefings, that included videos of my pup's progress. The handover was wonderful. Dyese worked with us for at least an hour going over commands and further training exercises. My only issue was recidivism, but with lifetime aftercare this will be easily addressed. Dog training is a life long process.

From timid and holding back, to confident and playful! I adopted a German Shepherd-Husky mix dog from the pound a few months ago and while she has a very sweet disposition, she was not interested in training at all. She was a little shut down and honestly a little stubborn when it came to doing anything she didn't want to do. So when we started to look into training options, we came across so many options. All we knew is that we wanted to train her using positive reinforcement. Our dog, Ginger, was sweet and a bit timid and we didn't want her go through anything harsh as she had already spent 3 months at the pound and who knows how long on the streets. I reached out to a few different training companies, but after several disappointing calls, I got a call from Macey at Wag Mates Academy. From the start I could tell she had the best interest of my dog in mind. I spoke to her after having Ginger for 2 weeks, so she suggested I wait a bit longer to allow Ginger time to settle in more. She agreed that positive reinforcement would be a great option for Ginger. She was the only person to not pressure me to send my dog away ASAP. About a month later, she followed up and we talked about their board and train program. It was a tough decision, mainly because we would have to board Ginger for 3 weeks, but Macey was great at putting me at ease about the program and took the time to answer all my questions. Once we figured out dates that is when we were lucky enough to be matched with Njoud, who would take on training Ginger. We had a great call to discuss all of Gingers quirks, issues, personality and what I had been doing so far. We discussed logistics and what the goal for the program was. When Njoud came to pick up Ginger, I was immediately put at ease. Ginger was very timid with new people but she opened up to Njoud from the start. Njoud sent constant, daily updates, usually with pics, videos or both. She would walk us through everything she was doing so we understood. A big part of this is the humans being able to continue what is implemented in the program, so seeing clips of the training program really helped us feel like part of the training. Day after day and week after week we saw Ginger open up more and more and make such progress in her training. We Njoud talked us through at length anytime there was an issue or Ginger would struggle with something, so we would know how to handle it. The level of communication was incredible. We really felt at ease to ask anything. Njoud is truly amazing and super patient! When the 3 weeks were over, we got a completely different dog. We realized just how much she had been holding back. We got a detailed report and at drop off Njoud walked us through what Ginger had learned and she gave us the knowledge to be able to continue it. That timid dog that was holding back was no longer there and we got a playful, happy, well mannered dog back. She still has some issues she struggles with, but with consistency and the tools to work with her, I know Ginger will only continue to make progress. In the weeks since she has been home, Njoud has followed up with us and when I have questions about any issues I have with Ginger, I have been able to reach out and ask for advice on how to handle the situation in the future. They have lifetime support and you can set up time monthly to have a follow up session to discuss how things are going. It was truly had been a great experience and it was worth every penny. I can’t recommend them enough!