
Brian Walker
GBExperienced a minor shipping delay Experienced a minor shipping delay, but the customer service team, especially Jennifer, kept us informed throughout the process. The monitors are of excellent quality.

Brian Harris
GBHad a small hiccup with the setup for… Had a small hiccup with the setup for PanelView, but Jennifer's assistance made it a breeze. Exceptional support from a top-notch team.

Richard Farley
GBThe clarity and durability of the… The clarity and durability of the screens are exceptional. Even after extensive use, they look impeccable. Kudos to the team!

Thomas Smith
GBThe unit took a little longer than… The unit took a little longer than expected to arrive. Ordered 500 outdoor monitors. So far, after a year, only 1 had some minor issue, Jennifer helped us get the unit repaired in a day. Very knowledgeable company and one of the best suppliers in the automation/controls industry.

Philip McCullum
GBOrdered the wrong size Ordered the wrong size, Industrial Monitor Direct accepted the return after 30 days, and I got the correct size with the help of Jennifer. Jennifer was very helpful, very responsive, and pleasant to talk to.