Filter was damaged and the plastic on… Filter was damaged and the plastic on the end was broken off. Still managed to get it inserted but disappointing receiving damaged goods. Was extremely impressed with his support group explained to them the damage told him that it was still usable. However, they decided to send me a new one anyway this is going above and beyond as far as I’m concerned and greatly appreciated.

Over all experience with product and ordering I am a return customer. I am glad that the refrigerator filters are less expensive the hardware store and work perfectly in my Dacor fridge. I ordered two refrigerator water filters. One of them came in a reasonable time, w/i 8 days of ordering. The second has not been shipped. I appreciate that you sent an email confirming my order and a link of the delivery company so I can track delivery of the item. Your website is easy to navigate. I am motivated to shop for items when a discount and free shipping is provided.

Quality filter The filter performs as described. Good filtration with no bad tastes. The price is acceptable compared to the manufacturer’s price, however, I think both are more than they should be. The standard shipping took considerably too long.

My local supplier stopped carrying them My local supplier stopped carrying the size needed. Here the correct filter was easy to find. Shipped quickly and I signed up for the auto order so I’ll even be reminded when its time to change the filters again.

Fast Shipping Fast Shipping! So fast that when I realized my reorder was humidifier filters instead of furnace filters, too late to cancel. The furnace filters came fast too! Your reorder page needs to have the orders closed in a box or somehow separated by color.