Just had a super helpful call with… Just had a super helpful call with support technician, Joe, who assisted me pleasantly. So excited to receive this product. Customer service is already on point and that’s a great way to begin.

The Envi heater is amazing! The Envi heater is an amazing product. Very simple to install, operate and the customer service is outstanding. We recently did a laundry and mudroom addition, about 200 square feet, where getting our existing hydronic baseboard heating into was not an option. After doing a lot of research on electric heating options I choose the 120v Envi hardwired unit and it is outstanding. Produces more heat than we need and is super quiet and does not take up really any space on the wall. Super easy to install and looks really nice as well. The one thing I would recommend is getting a thermostat. There is one on the unit but it simply controls the heaters output meaning the unit is on all the time. With the thermostat you can set the heaters output and then have it only come on when needed. This is a really great product, very happy!

Terrible customer service Terrible customer service. On hold incessantly. Heaters lost by FedEx. Spent 4 hours of my life trying to find them. They did not care. Sent me wrong hold address location. Happy to refund me only because they refused to pay for overnight shipping on new ones. Total nightmare. No empathy robot people. Hours of my life wasted. I would like to have reviewed the heaters but hey. God knows where they are weeks later.

Our child care program found itself in… Our child care program found itself in a pickle - with most of our furnaces needing critical repairs during a routine maintenance check. eHeat was an approved unit by our state child care licensing entity and state fire Marshall. I called and talked with Davon, who helped me place a very large order and rush the delivery. The units arrived on time and were installed (easily) - warming our center/classrooms within 24 hours to be able to open. The fire Marshall was also very impressed with the quality and safety during inspection. We are choosing to leave the units installed in case of the need for supplemental heat. We are very satisfied and would recommend this product and company.

One of the 9 units I bought went bad in… One of the 9 units I bought went bad in 2 weeks . Almost impossible to replace . Terrible customer service