One of the 9 units I bought went bad in… One of the 9 units I bought went bad in 2 weeks . Almost impossible to replace . Terrible customer service

Just had a super helpful call with… Just had a super helpful call with support technician, Joe, who assisted me pleasantly. So excited to receive this product. Customer service is already on point and that’s a great way to begin.

Still Waiting For My Heater I ordered an Envi Heater two weeks ago as I thought it would be perfect to help warm up my living room. Both the website and the email I received from them stated that it would be shipped in 5-7 business days. When I check on my order status, it still says "awaiting fulfillment" and I still haven't received my order. Hopefully it will be shipped soon or I will be canceling my order and getting a refund.

12 out of 41 heaters in our… 12 out of 41 heaters in our five-year-old building have Failed - not a very good reliability percentage! Because these wall mounted units are hardwired we can’t just plug them in. we have had to hire a Electrician every time we’ve had to replace one. Cost as much is the heater itself!

Just purchased our second Envi heater Just purchased our second Envi heater. The far bedrooms in our 2-story, single HVAC zoned-home get very cool in the winter. Even at a very low setting, the Envi is easily able to keep the chill out of the room, which allows us to keep the heating system at a lower setting overall. The second unit will replace a conventional oil-filled radiator that we currently use in the Master Bedroom. The Envi is easy to install (plug-in version), makes no noise, is energy efficient, and works really well! The build quality is excellent. This product is highly recommended!