Scott Randall
GBThe Envi heater is amazing! The Envi heater is an amazing product. Very simple to install, operate and the customer service is outstanding. We recently did a laundry and mudroom addition, about 200 square feet, where getting our existing hydronic baseboard heating into was not an option. After doing a lot of research on electric heating options I choose the 120v Envi hardwired unit and it is outstanding. Produces more heat than we need and is super quiet and does not take up really any space on the wall. Super easy to install and looks really nice as well. The one thing I would recommend is getting a thermostat. There is one on the unit but it simply controls the heaters output meaning the unit is on all the time. With the thermostat you can set the heaters output and then have it only come on when needed. This is a really great product, very happy!
Paul Fellows
GBThe heaters are easy to install, perform well The heaters are easy to install and work great! They heat up a medium sized bedroom - boosting a single, challenged, old fashioned forced air heating duct upstairs in my 1909 house. I've installed a plug-in unit in all three bedrooms and everyone loves them. They are not hot to the touch on the front panels. For reference, where I live it gets down to freezing outside but usually is in the 40s F. As you can guess, this old house has limited insulation. I didn't give 5 stars because pre-sales tech support was not very knowledgable at the time I ordered my first units, last year. However, all questions were answered by good instructions included with heater.
Taasha Ramsay
GBJust had a super helpful call with… Just had a super helpful call with support technician, Joe, who assisted me pleasantly. So excited to receive this product. Customer service is already on point and that’s a great way to begin.
Fiona Lee
GBLousy and Unfair Customer Returns Process! Lousy customer returns process. The on/off button on our newly purchased Envi heater remained depressed and permanently stuck in the ON position. I contacted eHeat using their web form to no avail, so I finally called. The rep wanted me to return the heater before they would send a replacement. When I protested that this would mean our room woutd be heat-less until we rec'd a replacement heater - because of a FLAW IN THE PRODUCT, he offered to ship the replacement after we showed proof of mailing the malfunctioning product. That still means days of being heat-less (in the TV room where we installed the Envi) until we receive the replacement. That seems really UNFAIR for something that isn't our fault but the result of a MALFUNCTION IN THE ENVI PRODUCT.
Jennifer Moore
GBNo More Drafts! The temperature in my bedroom during the winter time used to be extremely drafty due to having baseboard heating. I would normally use a blow heater as a secondary heating source, which adds a monetary strain on my electric bill. Now that I use the Envi Heater, my bedroom is comfortably warm and cozy at a steady temperature; no hot or cold area in my bedroom, and. There wasn't a drastic increase on my electrical bill, which is a plus! I love Envi Heater so much that I'd bought three more to use in my house where there are cold drafts and as a gift to my friend.