12 out of 41 heaters in our… 12 out of 41 heaters in our five-year-old building have Failed - not a very good reliability percentage! Because these wall mounted units are hardwired we can’t just plug them in. we have had to hire a Electrician every time we’ve had to replace one. Cost as much is the heater itself!

One of the 9 units I bought went bad in… One of the 9 units I bought went bad in 2 weeks . Almost impossible to replace . Terrible customer service

Screwdriver and level? You're in luck! Can you measure a spot on the wall from the floor and a second one on the same level a little farther? Can you then tie three wires to the corresponding three wires? You are then that close to high-performance heat for a little bit of money! (You can get something equivalent for merely TWELVE times the price, yes 12!) Screwdriver in hand, you can rid yourself of combustion-based heating and ALL their accompanying troubles of air-quality monitoring, fuel tank, safety, insurance concerns or timely fuel deliveries in these TWO steps with TWO basic tools! Get great silent heating while getting rid of the tons of troubles accompanying combusting heat. You can still enjoy your fireplace, but only because YOU feel like it, not because you need it anymore! It will jingle your bells! Buy the REAL silent night for the future holidays. It's called an Envi from eheat.

Our child care program found itself in… Our child care program found itself in a pickle - with most of our furnaces needing critical repairs during a routine maintenance check. eHeat was an approved unit by our state child care licensing entity and state fire Marshall. I called and talked with Davon, who helped me place a very large order and rush the delivery. The units arrived on time and were installed (easily) - warming our center/classrooms within 24 hours to be able to open. The fire Marshall was also very impressed with the quality and safety during inspection. We are choosing to leave the units installed in case of the need for supplemental heat. We are very satisfied and would recommend this product and company.

Worried Issues; Customer Service Web site stated 1 to 2 business days to ship (but need to take holidays into account) Although ordered around holidays, order status was awaiting fulfillment. When I called customer service, another 12 days before fulfilment. Obviously, Haven't had a chance to review unit, but will if it arrives .