Lousy and Unfair Customer Returns Process! Lousy customer returns process. The on/off button on our newly purchased Envi heater remained depressed and permanently stuck in the ON position. I contacted eHeat using their web form to no avail, so I finally called. The rep wanted me to return the heater before they would send a replacement. When I protested that this would mean our room woutd be heat-less until we rec'd a replacement heater - because of a FLAW IN THE PRODUCT, he offered to ship the replacement after we showed proof of mailing the malfunctioning product. That still means days of being heat-less (in the TV room where we installed the Envi) until we receive the replacement. That seems really UNFAIR for something that isn't our fault but the result of a MALFUNCTION IN THE ENVI PRODUCT.

One of the 9 units I bought went bad in… One of the 9 units I bought went bad in 2 weeks . Almost impossible to replace . Terrible customer service

We installed two plug in wall heaters… We installed two plug in wall heaters in a new small woodworking shop. While they do not have sufficient heat to rapidly heat up the space, we find the steady heat they produce keeps the space quite warm, even when the outside temp is below 0 degree F. We then use a larger electric heater to bring the room up to working temps (60-65F), and then let the wall heaters sustain that level throughout the day. Easy to install, safe to operate, easy to clean.

Worried Issues; Customer Service Web site stated 1 to 2 business days to ship (but need to take holidays into account) Although ordered around holidays, order status was awaiting fulfillment. When I called customer service, another 12 days before fulfilment. Obviously, Haven't had a chance to review unit, but will if it arrives .

It gets warm but with no fan to push… It gets warm but with no fan to push the air it struggles to change the temperature of even a medium sized bathroom. It provides close comfort since I mounted it within 2 feet of the toilet, but other than that it's impossible to tell it's doing anything if you are further than 3 feet away from the unit