Terrible customer service Terrible customer service. On hold incessantly. Heaters lost by FedEx. Spent 4 hours of my life trying to find them. They did not care. Sent me wrong hold address location. Happy to refund me only because they refused to pay for overnight shipping on new ones. Total nightmare. No empathy robot people. Hours of my life wasted. I would like to have reviewed the heaters but hey. God knows where they are weeks later.

Our child care program found itself in… Our child care program found itself in a pickle - with most of our furnaces needing critical repairs during a routine maintenance check. eHeat was an approved unit by our state child care licensing entity and state fire Marshall. I called and talked with Davon, who helped me place a very large order and rush the delivery. The units arrived on time and were installed (easily) - warming our center/classrooms within 24 hours to be able to open. The fire Marshall was also very impressed with the quality and safety during inspection. We are choosing to leave the units installed in case of the need for supplemental heat. We are very satisfied and would recommend this product and company.

No More Drafts! The temperature in my bedroom during the winter time used to be extremely drafty due to having baseboard heating. I would normally use a blow heater as a secondary heating source, which adds a monetary strain on my electric bill. Now that I use the Envi Heater, my bedroom is comfortably warm and cozy at a steady temperature; no hot or cold area in my bedroom, and. There wasn't a drastic increase on my electrical bill, which is a plus! I love Envi Heater so much that I'd bought three more to use in my house where there are cold drafts and as a gift to my friend.

Worried Issues; Customer Service Web site stated 1 to 2 business days to ship (but need to take holidays into account) Although ordered around holidays, order status was awaiting fulfillment. When I called customer service, another 12 days before fulfilment. Obviously, Haven't had a chance to review unit, but will if it arrives .

Just had a super helpful call with… Just had a super helpful call with support technician, Joe, who assisted me pleasantly. So excited to receive this product. Customer service is already on point and that’s a great way to begin.