Our child care program found itself in… Our child care program found itself in a pickle - with most of our furnaces needing critical repairs during a routine maintenance check. eHeat was an approved unit by our state child care licensing entity and state fire Marshall. I called and talked with Davon, who helped me place a very large order and rush the delivery. The units arrived on time and were installed (easily) - warming our center/classrooms within 24 hours to be able to open. The fire Marshall was also very impressed with the quality and safety during inspection. We are choosing to leave the units installed in case of the need for supplemental heat. We are very satisfied and would recommend this product and company.

12 out of 41 heaters in our… 12 out of 41 heaters in our five-year-old building have Failed - not a very good reliability percentage! Because these wall mounted units are hardwired we can’t just plug them in. we have had to hire a Electrician every time we’ve had to replace one. Cost as much is the heater itself!

The heaters are easy to install, perform well The heaters are easy to install and work great! They heat up a medium sized bedroom - boosting a single, challenged, old fashioned forced air heating duct upstairs in my 1909 house. I've installed a plug-in unit in all three bedrooms and everyone loves them. They are not hot to the touch on the front panels. For reference, where I live it gets down to freezing outside but usually is in the 40s F. As you can guess, this old house has limited insulation. I didn't give 5 stars because pre-sales tech support was not very knowledgable at the time I ordered my first units, last year. However, all questions were answered by good instructions included with heater.

Screwdriver and level? You're in luck! Can you measure a spot on the wall from the floor and a second one on the same level a little farther? Can you then tie three wires to the corresponding three wires? You are then that close to high-performance heat for a little bit of money! (You can get something equivalent for merely TWELVE times the price, yes 12!) Screwdriver in hand, you can rid yourself of combustion-based heating and ALL their accompanying troubles of air-quality monitoring, fuel tank, safety, insurance concerns or timely fuel deliveries in these TWO steps with TWO basic tools! Get great silent heating while getting rid of the tons of troubles accompanying combusting heat. You can still enjoy your fireplace, but only because YOU feel like it, not because you need it anymore! It will jingle your bells! Buy the REAL silent night for the future holidays. It's called an Envi from eheat.

Terrible customer service Terrible customer service. On hold incessantly. Heaters lost by FedEx. Spent 4 hours of my life trying to find them. They did not care. Sent me wrong hold address location. Happy to refund me only because they refused to pay for overnight shipping on new ones. Total nightmare. No empathy robot people. Hours of my life wasted. I would like to have reviewed the heaters but hey. God knows where they are weeks later.