5 stars for excellent customer service 5 stars for excellent customer service. First I emailed a little upset because my tracking number hadn't updated in 2 days. They responded the following business day (I emailed them after hours) and explained that sometimes the carrier doesn't update the tracking number in timely manner. Fair enough plus it's the holidays. Tracking updated but when I received my item it had a minor cosmetic defect. I let them know and they basically apologized sincerely and sent me a replacement the next day. That's A1 customer service right there. I'll definitely be shopping with them again.

I ordered a sticker for my phone I ordered a sticker for my phone. Got none in almost 2 months. And they dont send it again, but refund only half of the money i paid - just the sticker price, not the shipping.

Packing is a joke! Special ordered the ‘Angry Koi’ as a 4x4 foot sheet of vinyl for a project. Packing tube was damaged, packed very poorly. The vinyl roll inside had no protection so now to get the roll out I have to cut the tube carefully so I don’t cut the vinyl. The bottom and top caps were missing and then taped. I’m very disappointed after spending extra for ‘protection’ and this is how I received it. Amber from customer service took no accountability, and said “the creases and folds will typically vanish”…. The dent in the tube dented the vinyl, preventing the vinyl to come out. Wasted about $120 (would’ve been $160 before coupon found), on a 4x4 foot size sheet. Never ordering from this company. Don’t waste your money and time.

Cutouts are off Cutouts are off, the skin is also cut too big in certain areas and hangs off the edge not the best way to throw out money tried to fix it best i could with a razer blade but paying that much for a skin that was of low quality was a huge let down the skins on aliexpress have more precise cutouts and fit perfecty

Yuck Ordered a laptop skin for 30 bucks, expecting it to be decent quality. It was not. It was flimsy and cheap and did not fit my computer at all. I requested to return it and they expected me to pay to ship it back in order to receive a refund. Didn't bother trying to fix the mistake either. I highly recommend not buying from this company.