Chybabe
GBMessed up Customer Services Beta kids customer services is a complete mess. They never pick my calls nor respond to the email messages I have been sending to them since last year. I saw that my account was charged and I immediately tried to reach out via email and calls but no one has responded nor replied my email. This has been happening since last year. Does it mean that they do not have customer services reps working for the any more?
Tracy Compton
GBTimely and Efficient Response The response of Daniel, concerning a last minute change of address, was swift and the problem of a potentially lost shipment was averted! I have always received swift and kind treatment from this company! Just one of many reasons I keep buying products from Beta Kids.
Susan Willford
GBTried to cancel my auto ship for the… Tried to cancel my auto ship for the last few months, numerous phone calls with no response after leaving numerous messages, tried emailing, put a stop charges through my credit card and they still keep sending this to me! Like the product but terrible customer service!
Melissa DAnnunzio
GBI've been using your product for many… I've been using your product for many years now and I recently tried to contact your company 4 times via phone and 3 times via email . With absolutely no response from you. I'm very disappointed in the lack of customer service and communication from you . I had an important question and I've even left messages and still no response. Not the kind of business I want to continue doing business with as a fellow business owner . 👎
Scott Jacob
GBI had a pretty oridinary experience… I had a pretty oridinary experience with 'betakids.com'. Nothin out of the outranary. I found the service on average, no complaints really. The website was OK, nothign to wrie home about and the customer serviec was at par with simmilar websites. I wouldn't say it was great but also not unacceptble. Collectively, it was kind of median. No miscalculations were met with and I didn't knwo what to expecct and that's what I got. All in all, and avergae experince but safe to say I won't be coming back.