Great Service and Product Having seen one of your fire pits at a local garden centre I went onto the website and looked at what you offered. I decided that we wanted a fire pit, swing out grill and metal cover, so I ordered online. The goods came quickly and well packaged, with emails to keep me updated. Unfortunately, what I ordered was too small, my fault entirely. So, I rang the number at 9am am and got through to really helpful (real) person who gave me a few options. Luckily, I am relatively local and an hour later, and having paid the extra, I was back home with the perfect size. We all enjoyed a lazy BBQ and fire that evening.....happy ending.

Quick delivery and personal assistance. Following our order we had a phone call around an adjustment that was needed in the choices and we were helped to personalise the order and make sure it exactly fitted to what we want.

Good customer service Sought advice on what to buy, got advice, bought stuff, stuff arrived, burning a storm outside now. For those wondering the related size lids do cover both the belly firepit, as well as the optional grill attachment if turned over. This isn’t clear on the website.

Good experience Clear and simple end to end ordering and delivery process and the products, Small Belly Firepit and Rotisserie look very high quality. Delivery driver very friendly. The high cost of shipping is borne out by the product being very securely strapped to a pallet which minimizes repetitive handling and damages. Free pallet as well to cut up and use as starter fuel for the Firepit!

Nice quality product but I think quite… Nice quality product but I think quite pricey especially when you add in the delivery charge of £30+