Isabelle Gordon
GBAbsolutely amazing moving company Absolutely amazing moving company! On time, disassembled bed frame and couch and set them back up at my new apartment, sent 3 movers who were fast but very careful and caring of my belongings, great communication. Truly a wonderful experience! I recommend them over any other company I have used. Good job.
Lina Rojas
GBLack of communication I received a quote for a 3 bed 2 bath apartment to move from NY to GA at $3,980. I thought this was too good to be true. I called back and added an additional twin mattress and a TV and the sales rep, Neil G. said the quote did not go up. A couple of days before delivery I received a call from a different rep, Will Ables, and he asked me to provide a list of all the bulk items that will NOT fit into a box. We did this and the quote went up to $5,380 which is totally acceptable, this sounded like a more accurate estimate. The day of delivery my quote went up to $8,556. They said I had 1,350 cubic feet instead of my original quote of 842 cubic feet and that I filled up the 26' truck. With no choice I had to pay but I was not happy. Also, no one advised me that it's cash or check only. I had paid the initial quote with a credit card. I called back both Neil and Will and to this day have not received a call back. A couple of days later I received a call from a customer service rep called Daisy Lee who said I will receive a $400 discount since the quote was off by so much. I put in my requested delivery date with her on June 22 for a delivery date of July 15. This was the last time I had any communication with the company. Daisy Lee stopped working there and no one told me. I would call to confirm my delivery date and get sent to voicemail and no call back. My delivery date came (a Saturday) and no truck. I had to wait until Monday to call. I had to cry and scream for someone to finally pay attention to me and call me back. They didn't want to give me the $400 discount that Daisy Lee had offered and that was another argument; I was livid. I got my delivery 6 days later after my requested day. The truck came and it was only about 40% full. It seems the movers in NY packed everything loosely to charge for more cubic feet. I wish I could upload the pictures that I took so you can see how empty the truck came. I was so disappointed, I really felt ripped off. It's not even about the money, if they had kept me in the loop through every step I would have been ok. They called me a couple of days ago and offered me $250 to remove my bad review and I declined. I hope this review helps someone.
Sarah Churchill
GBThe movers efficiently disassembled and… The movers efficiently disassembled and reassembled my items in record time. I highly recommend them for anyone seeking fast and affordable movers.
Camille Snyder
GBHad an absolutely terrible experience … Had an absolutely terrible experience with this company. They were unresponsive, uncommunicative, and had no accountability. They increased by initial quote by double for a small 1 bedroom apartment because their movers packed everything as poorly as possible so that my stuff would take up more room in the truck. An absolute scam.