Customer Service and the glasses are wonderful. I had a problem with my lenses, due to my own error in ordering. I hadn’t paid for the additional warranty because I had never had any problems with the glasses I’d ordered previously. (I’ve been ordering from Payne for several years already.) I contact Customer Service and they made a one-time exception for me. I received full credit and ordered a replacement pair that were perfect. I received them today. I’m very happy with Payne Glasses and have recommended them to all my friends!

Payne is the best of the Internet eyeglass vendors. For the most part, I use Payne Glasses for all my eyeglass purchases. I have tried other vendors bit have been dissatisfied. Although my very favorite frames have been discontinued (Classic Dusk in all colors). I have purchased a few other frames that I like.

Payne Glasses Rock! I have ordered from Payne Glasses 6 times. Their prices are great! The quality of the glasses are top notch. I highly recommend them. I tried Warby Parker, but didn't like the glasses I picked, ( not their fault) but was not impressed with their prices. Payne Glasses is the way to go. You get your orders fast and for a great prices. I have never had to return a pair of glasses I ordered. From, 12/29/20 to 01/19/2024 totaling 6 orders. Plenty of styles to chose from.

They instantly remove anything negative I commented on their social media that i would like to see a review from a regular person and not an influencer or content creator and they had the comment flagged and removed as "spam" almost instantly. If they'll do that to something that wasn't even negative comment, I can only imagine what they do with negative reviews from real people. Any company THAT afraid of negative feedback has a product that they can't stand behind. That alone is enough for me to never give them my business.

i love the selection and the choice of… i love the selection and the choice of colors is amazing. i never have any luck finding the color and style of frames that i like..... no problem with payne glasses.