product excellent product excellent. Negative big since zero assembly and attachment guide. Had to hire a mechanic who installed with no problem so I can used the product immediately.

Amazing customer service Amazing customer service. Richard is the epitome of a customer advocate and a solutions expert. Went above and beyond helping to fix my issues.

Good products, disappointing customer service The majority of this order was positive. I ordered several items, seat belts, arm rests, and safety grab bar. All arrived when scheduled and was good quality. The big issue was this: prior to ordering I had customer service check the width of the safety grab bar to make sure it was 7" or less. They told me it was 7" exactly. Perfect, that would work. When it arrived it was actually 7.25". That wouldn't work with the golf bag holder I also purchased (from a different vendor, since you don't carry them). Upon discovery of this I tried to contact customer service several ways and several times to resolve the issue. I was ignored. Several emails, phone calls, even your text chat feature. Nothing. Very disappointing customer service. I will not be ordering anything or recommending your company to anyone. The products were good... But customer service is ultimately much more important.

At first I was frustrated that my items… At first I was frustrated that my items had been delayed and not shipped when expected. I called and talked to the staff who advised me what was going on. They got my order shipped and it arrived a day early. Thank you!

We purchased a lift kit for our golf… We purchased a lift kit for our golf cart, as well as a belt for our golf cart. We received the belt very quickly as it was shipped via UPS. The lift kit too a lot longer to no fault of ProFormX. ProFormX was actually very good at trying to get the delayed issue fixed with FedEx. We will for sure do business again with ProFormX.