Transparent with ingredients and the… Transparent with ingredients and the products available to you. The support was very fast at answering my signup questions, and I love the product so far! It does educate you a bit about what you're getting, why it's custom to you, and how best to take the supplements. I was able to quickly increase the amount received to meet the number of shakes I take in a day. Excited to try this out, instead of worrying about picking out and ordering my protein and collagen every month.

2 stars because at the end of the day… 2 stars because at the end of the day it’s tasty protein powder, it’s the company I have issue with. I subscribed to this program without doing the math per serving. It’s about double the cost to a comparable powder like the Transparent Labs Whey. The email campaign is brutal, I don’t need 13 email in 9 days, I just want to take my protein and be left alone. It just ended up being too irritating to continue using so I moved on.

I love the ability to customize the size of the flavor boosts. I love the ability to customize the flavors. I get sick of having to stick to a whole canister of one flavor so the flavors boosts are genius. The unflavored powder also allows me to sneak protein into a lot of other foods. I tend to use 2 flavor boosts per shake but I also use about 1.5-2 scoops of protein. Maybe creating an XL flavor boost with double the powder could be an idea for those of us that go big with our shakes! Or little cannisters with their own scoop.

Their shipping time is horrendous Their shipping time is horrendous. They claim 4-7 business days. I will be at 9 business days since ordering (12 days total). I have requested a refund or discount and they offer absolutely nothing. I’ll have to buy another protein in the meantime just because they send their items via snail mail.

Love it and the team Gainful is the first and only supplement I've ever tried because I started working out 5 days a week. I enjoy the protein powder after a workout! The team is also super great. Always responding fast and positively to any questions or concerns I may have. They also do live events where they talk about Gainful products which has been helpful. Thanks!