Transparent with ingredients and the… Transparent with ingredients and the products available to you. The support was very fast at answering my signup questions, and I love the product so far! It does educate you a bit about what you're getting, why it's custom to you, and how best to take the supplements. I was able to quickly increase the amount received to meet the number of shakes I take in a day. Excited to try this out, instead of worrying about picking out and ordering my protein and collagen every month.

Their shipping time is horrendous Their shipping time is horrendous. They claim 4-7 business days. I will be at 9 business days since ordering (12 days total). I have requested a refund or discount and they offer absolutely nothing. I’ll have to buy another protein in the meantime just because they send their items via snail mail.

"I went from being a D-1 athlete (6+… "I went from being a D-1 athlete (6+ hrs of physical activity a day) to starting veterinary school this year (15+ hours of studying a day, only really having 1.5 hrs to workout). This change made it a struggle to meet my strength goals AND have the mental energy to stay focused all day, UNTIL I started using this brand. My energy levels and recovery are the best they've ever been!"

Not your AVERAGE protein powder I haven’t even RECIEVED my protein powder yet but I’m throughly impressed by the attention given to their customers. It’s a whole different experience than just buying any brand protein powder GAINFUL reached out to me to let me know they have dietician’s to assist me with questions over diet or exercise going forward this is on top of custom preparing your own protein powder. I really can’t wait to get my protein. Thank you again Gainful

I love the ability to customize the size of the flavor boosts. I love the ability to customize the flavors. I get sick of having to stick to a whole canister of one flavor so the flavors boosts are genius. The unflavored powder also allows me to sneak protein into a lot of other foods. I tend to use 2 flavor boosts per shake but I also use about 1.5-2 scoops of protein. Maybe creating an XL flavor boost with double the powder could be an idea for those of us that go big with our shakes! Or little cannisters with their own scoop.