ZERO If I could a zero, I would. Worst customer service ever. Placed order Sept 2nd and close to 2 months, still haven't received my purchase. Never sent me a tracking number, and when I asked for it, the tracking number provided has been pending forever. Kept promising it'll be delivered in a few days. Their hotline is unprofessional because it sounds like a personal phone. Nobody picks up and it goes straight to voicemail.

Scaling and Customer Service This company appears to have scaling problems. It was like pulling teeth to get a return authorization and a month after they received my return (I have tracking) they STILL have not refunded me. I keep getting "sorry for the delay due to high volume" BS. Unless you're SURE you'll be keeping this product, skip this company.

I ordered a box from them a month ago… I ordered a box from them a month ago and still have not received it. I tried calling them, but it just seemed fishy since no one answered even though they said that the customer service hotline was open 24/7. I didn't get any recorded message identifying that it was the company, but just an automated recording saying to please leave a message. I contacted them by email two weeks agao, but no response. Also, when I received a shipping notification, it was from Hong Kong and once I clicked on the tracking number, it said that my item was "Not Found." I paid through Paypal and the transaction receipt showed that my payment was sent to Hong Kong. The website is misleading since it says that it is a Japanese company and made it seem that it's being shipped directly from Japan, but that doesn't seem to be the case. I am surprised by the other rave reviews that I have read before submitting mine. I am wondering if these reviews are all fabricated by the company. In my experience, this seems like a total scam. Shame on me for falling for it.

✨This is the ultimate collagen✨ I've been using it for the past eight weeks and it's greatly improved the condition of my nails and hair. But the most significant impact has been on my skin - I've received numerous compliments about its radiant glow. I've also observed a noticeable decrease in fine lines, and my neck appears more flexible. I transitioned to this from another well known collagen brand, a move I'm delighted with since I didn't really observe any discernible changes with the previous one. In my opinion, it's absolutely worth the investment.

I'm almost through my second box I'm almost through my second box. It wasn't until a friend I hadn't seen in a few months commented on how my skin was "glowing" that I realized the improvement. When you see yourself all the time, you don't tend to notice improvements, but her reaction was priceless. I'm hooked, and much better than popping supplements.