ZERO If I could a zero, I would. Worst customer service ever. Placed order Sept 2nd and close to 2 months, still haven't received my purchase. Never sent me a tracking number, and when I asked for it, the tracking number provided has been pending forever. Kept promising it'll be delivered in a few days. Their hotline is unprofessional because it sounds like a personal phone. Nobody picks up and it goes straight to voicemail.

I ordered a box from them a month ago… I ordered a box from them a month ago and still have not received it. I tried calling them, but it just seemed fishy since no one answered even though they said that the customer service hotline was open 24/7. I didn't get any recorded message identifying that it was the company, but just an automated recording saying to please leave a message. I contacted them by email two weeks agao, but no response. Also, when I received a shipping notification, it was from Hong Kong and once I clicked on the tracking number, it said that my item was "Not Found." I paid through Paypal and the transaction receipt showed that my payment was sent to Hong Kong. The website is misleading since it says that it is a Japanese company and made it seem that it's being shipped directly from Japan, but that doesn't seem to be the case. I am surprised by the other rave reviews that I have read before submitting mine. I am wondering if these reviews are all fabricated by the company. In my experience, this seems like a total scam. Shame on me for falling for it.

This is a scam (Product never arrived, refund process if diligent on contacting them aggressively) This is a scam, I purchased Jan 18 and they sent a tracking but stopped Jan 28, until now (Feb 11) I haven't received any package or response to emails and FB messenger. I can send screenshot and emails. Update: March 6, they refunded me after messaging them both in FB and email numerous times in different dates, I have not received the shipment, they have a different tracking info than what they give you, it does not match. It looks like product coming from China, I though in California as that's the address they claim. I don't know the legitimacy of this but any food product coming from International is a hit and miss as our US Postal check it or confiscate.

This company/product seems to not exist… This company/product seems to not exist anymore. No Answer from Emails, Phone and FB msg. Placed order and didn’t receive any confirmation or tracking #. Checked IG and FB it has the same comment everybody is looking for their order including myself. Been calling the customer service but seems to be a regular phone number kept ringing and straight to voicemail. As much as i love this product we/i also need our/my money back.

I'm almost through my second box I'm almost through my second box. It wasn't until a friend I hadn't seen in a few months commented on how my skin was "glowing" that I realized the improvement. When you see yourself all the time, you don't tend to notice improvements, but her reaction was priceless. I'm hooked, and much better than popping supplements.