I still have not received my order… I still have not received my order 16438 or refund. If you will study the reviews, this company began having trouble in October, when it appears to have been moved to Hong Kong. Has anyone received an order since October? Their website is active and still accepting orders, but the site is now run by Hong Kong. Any advice?

Not cheap but it works the best Every morning I mix one sachet into honey tea, it has the right amount of collagen, biotin, hydraulic acid, and other great ingredients! I love how my skin looks fresh and moist even when I forget to put on my lotion. Definitely not the cheapest, but it does work the best.

Scaling and Customer Service This company appears to have scaling problems. It was like pulling teeth to get a return authorization and a month after they received my return (I have tracking) they STILL have not refunded me. I keep getting "sorry for the delay due to high volume" BS. Unless you're SURE you'll be keeping this product, skip this company.

ZERO If I could a zero, I would. Worst customer service ever. Placed order Sept 2nd and close to 2 months, still haven't received my purchase. Never sent me a tracking number, and when I asked for it, the tracking number provided has been pending forever. Kept promising it'll be delivered in a few days. Their hotline is unprofessional because it sounds like a personal phone. Nobody picks up and it goes straight to voicemail.

This company/product seems to not exist… This company/product seems to not exist anymore. No Answer from Emails, Phone and FB msg. Placed order and didn’t receive any confirmation or tracking #. Checked IG and FB it has the same comment everybody is looking for their order including myself. Been calling the customer service but seems to be a regular phone number kept ringing and straight to voicemail. As much as i love this product we/i also need our/my money back.