I ordered a box from them a month ago… I ordered a box from them a month ago and still have not received it. I tried calling them, but it just seemed fishy since no one answered even though they said that the customer service hotline was open 24/7. I didn't get any recorded message identifying that it was the company, but just an automated recording saying to please leave a message. I contacted them by email two weeks agao, but no response. Also, when I received a shipping notification, it was from Hong Kong and once I clicked on the tracking number, it said that my item was "Not Found." I paid through Paypal and the transaction receipt showed that my payment was sent to Hong Kong. The website is misleading since it says that it is a Japanese company and made it seem that it's being shipped directly from Japan, but that doesn't seem to be the case. I am surprised by the other rave reviews that I have read before submitting mine. I am wondering if these reviews are all fabricated by the company. In my experience, this seems like a total scam. Shame on me for falling for it.

I'm almost through my second box I'm almost through my second box. It wasn't until a friend I hadn't seen in a few months commented on how my skin was "glowing" that I realized the improvement. When you see yourself all the time, you don't tend to notice improvements, but her reaction was priceless. I'm hooked, and much better than popping supplements.

This is a scam (Product never arrived, refund process if diligent on contacting them aggressively) This is a scam, I purchased Jan 18 and they sent a tracking but stopped Jan 28, until now (Feb 11) I haven't received any package or response to emails and FB messenger. I can send screenshot and emails. Update: March 6, they refunded me after messaging them both in FB and email numerous times in different dates, I have not received the shipment, they have a different tracking info than what they give you, it does not match. It looks like product coming from China, I though in California as that's the address they claim. I don't know the legitimacy of this but any food product coming from International is a hit and miss as our US Postal check it or confiscate.

I still have not received my order… I still have not received my order 16438 or refund. If you will study the reviews, this company began having trouble in October, when it appears to have been moved to Hong Kong. Has anyone received an order since October? Their website is active and still accepting orders, but the site is now run by Hong Kong. Any advice?

My Own Results Speak Volumes About the Efficiency of the Product Since November 2020, I've bee an active user of Omono, and the transformation it has brought is phenomenal. As I approach my 43rd birthday this August, find my skin looking better than ever. As an individual who's keen to keep the signs of ageing at bay, I've noticed a clear reduction in the lines etched across my face. Regarding the customer service. It is, in my experience, truly exceptional, with a team that s thoroughly knowledgeable about their products and how to maximize their benefits. However, what truly stands out is being a part of a brand that is incredibly supportive and empowering. Love the natural vanilla taste and the easily dissolvable texture of the product itself. Cheers to healthy skin and happiness. x