ZERO If I could a zero, I would. Worst customer service ever. Placed order Sept 2nd and close to 2 months, still haven't received my purchase. Never sent me a tracking number, and when I asked for it, the tracking number provided has been pending forever. Kept promising it'll be delivered in a few days. Their hotline is unprofessional because it sounds like a personal phone. Nobody picks up and it goes straight to voicemail.

Not cheap but it works the best Every morning I mix one sachet into honey tea, it has the right amount of collagen, biotin, hydraulic acid, and other great ingredients! I love how my skin looks fresh and moist even when I forget to put on my lotion. Definitely not the cheapest, but it does work the best.

I still have not received my order… I still have not received my order 16438 or refund. If you will study the reviews, this company began having trouble in October, when it appears to have been moved to Hong Kong. Has anyone received an order since October? Their website is active and still accepting orders, but the site is now run by Hong Kong. Any advice?

The hype is real…This Japanese made collagen is the best. Girl if you reading this you need this product. After using this product for 3 months I can confidently say that it has greatly improved my fine lines and thinning hair issue.I have struggled with this for the past few years. I have exterminated with cheaper and lesser products in the past but omono is the real deal if I must say it’s the best on the market. Omono delivers real results. I highly recommend to partner with them to enhance your overall skin health and well being and you won’t regret it in long term.

Scaling and Customer Service This company appears to have scaling problems. It was like pulling teeth to get a return authorization and a month after they received my return (I have tracking) they STILL have not refunded me. I keep getting "sorry for the delay due to high volume" BS. Unless you're SURE you'll be keeping this product, skip this company.